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Miracle Hair Salon

+1 770-622-2099
3705 Old Norcross Rd, Duluth, GA 30096 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Miracle Hair Salon

Miracle Hair Salon has several strengths based on the comments provided. One strength is the professionalism of the staff. Customers praised the salon for its attention to detail, time put into protecting skin and clothes from chemicals, and overall hospitality. The salon also received compliments for its modern atmosphere and the skill of its stylists. Many customers mentioned specific stylists, such as Cy Lee, Elsa, and Jayna, who were highly recommended for their professionalism, patience, and attention to detail.
Another strength of Miracle Hair Salon is the quality of services provided. Customers were satisfied with the results of their haircuts and colorings, mentioning that they loved the way their hair was styled and how the color turned out. The salon was also commended for taking the time to understand the customers' desired outcomes and offering alternatives if necessary. Additionally, customers appreciated the fair prices of the salon, considering the high level of service provided.
The salon was also praised for its welcoming atmosphere and customer service. Customers mentioned that the workers were nice, creating a positive and relaxing experience. The salon was described as having a comfortable yet professional vibe, with clean and tidy facilities. The salon's ability to cater to children was also mentioned, with customers stating that their children enjoyed the experience and loved their haircuts.
However, there were also some weaknesses mentioned in the comments. One customer expressed disappointment with their haircut, stating that the stylists did not thin their hair properly, leading to an undesirable result. Another customer mentioned that their previous stylist, Elsa, was on a hiatus and the salon was unable to provide information about her return, causing potential inconvenience for loyal customers. Additionally, one customer mentioned that the salon seemed empty during their last visit, raising questions about the salon's current status.
These weaknesses indicate potential issues with consistency and communication within the salon. While the majority of customers had positive experiences, the negative feedback suggests that there are some inconsistencies in the quality of service provided. The lack of information about a popular stylist's return and the emptiness of the salon could also be a cause for concern for customers who have come to rely on specific stylists or prefer a busy salon atmosphere.
In conclusion, Miracle Hair Salon demonstrates several strengths including professionalism, quality of service, and a welcoming atmosphere. Customers praised the salon for its attention to detail, skillful stylists, and affordable prices. However, there were also some weaknesses mentioned, including inconsistencies in service quality, lack of information about stylists' availability, and potentially empty salon visits. These weaknesses suggest areas for improvement in the salon's consistency and communication strategies to ensure the ongoing satisfaction of its customers.


Best TL Reviews

EXTREMELY PROFESSIONAL! I came here with high hopes and they were fulfilled. I let them know before I came how I wanted my hair, colored and cut, and the current state of my hair at the time. During my appointment, I was told my hair was quite damaged from the previous bleachings I had done. Therefore, I could not achieve the silver color I wanted and was offered a darker color that would have similar results. I am extremely happy with the results and love how my hair was styled after. The attention to detail and the time put in to protect my skin and clothes from the bleach deserves 5 stars. Other salons I've been to do not care about staining skin with hair dye or protecting clothing from bleach. Very appreciative of the services and hospitality. Also the prices are great!
Modern hair salon kinda hidden in Duluth. Called for an appt for Monday afternoon. Quick and professional service. Cy Lee was my stylist. He did a great job with my hair. Asked for a haircut and dusty rose/ ash pink color. The test strand came out to be a bright pink! He mixed the color to be a bit darker and it turned out great! He was very patient and has attention to detail. Just gotta trust the process lol took 3.5 hours total! Love the results! Price wasn’t too crazy expensive. Highly recommend the salon and ask for Cy Lee!
Because I can't get an appointment at the hair salon I always go to. I came to Miracle twice to get my hair cut, and both times were very bad experiences. I had a lot of hair, but it wasn't hard to fix, I needed to thin the whole hair, and both stylists only thin the ends, and they straighten your hair, and at that time my hair looked very thin and very nice, but after I went home and washed it, my hair looked like a big mushroom. I don't know if both stylists are being lazy or just not very skilled. I also paid more than 20 percent tips, which I think is not worth it and makes me angry. The hair stylists are CY and Jayna. do not recommend this place and will not come back.
Elsa and Jayna are phenomenal, I had a hair coloring today with Elsa and she was so kind and empathetic. I've had very negative experiences at another salon in the area where the stylist ignored my sensitivities and made me feel uncomfortable voicing any concerns I had. Elsa not only listened but was super accommodating and sweet about it.
I’ve been seeing Elsa at Miracle for the past few years, but I just recently learned that she is on an indefinite (?) hiatus. They couldn’t tell me when she’d be back. It was also strangely empty when I went in last week (only one chair on a Sunday afternoon). I’m not sure what happened, but if anyone reading this happens to know if Elsa went to a different salon, please lmk! I loved getting my hair done by her :(
The workers were very nice and the atmosphere was amazing. I took my daughters, and they loved the music that was playing in the back while their hair was being cut it made the experience very relaxing. In the end, they loved their hair!
Every time Jayna works her magic on my hair, I always leave happy and satisfied with the results! She’s not only down to earth and extremely kind, she’s amazing at her job. The vibe in her salon is relaxed, comfortable yet very professional. The service is great, and the salon is very clean and tidy. What more could you ask for? Highly recommend this place!
*Also this salon is under new management so the negative reviews from over 3 months ago shouldn’t apply :)
Jayna is the best. I've followed her to three locations now. A salon is only as good as the hairstylist in them. I get my hair cut here and I've been taking my almost 4 year old son to Jayna since he was 1.5 years old. Definitely recommend Miracle Hair Salon and definitely recommend booking with Jayna!

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Miracle Hair Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday Closed
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 07:00 PM

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