Modern Nails

+1 248-399-8788

13720 W Nine Mile Rd, Oak Park, MI 48237 United States of America

Open Today: -

Quick Facts About Modern Nails

Strengths:

1. Reasonable prices: One customer mentioned that the prices at Modern Nails were reasonable, which can be a strength for attracting customers who are looking for affordable nail services.

2. Efficient service: Another customer mentioned that they only had to wait 5 minutes, even though the salon seemed busy. This indicates that Modern Nails may have efficient staff and can handle a decent amount of customers without causing too much waiting time.

3. Positive nail technician: One customer complimented an employee named Amy for doing a great job on their daughter's nails for a special event. This shows that the salon has competent and skilled nail technicians who can deliver satisfactory results.

Weaknesses:

1. Poor quality work: Several comments mentioned instances of sloppy and unfinished work, such as uneven nails, a messy polish job, and nails coming off within a week. These instances reflect poorly on the overall quality and attention to detail at Modern Nails.

2. Unsanitary conditions: One customer complained about the salon being filthy, with dirty tools and a lack of cleanliness. Another mentioned the absence of a liner in the pedicure sinks, which can be a potential hygiene concern. Poor sanitation practices can lead to negative reviews and deter customers from returning.

3. Unprofessional behavior: A customer observed a nail technician watching a video on her phone while providing services. This behavior indicates a lack of professionalism and attentiveness, which can make customers feel undervalued and dissatisfied with their experience.

4. Inadequate customer service: Multiple comments criticized the service at Modern Nails, mentioning rude workers and a lack of responsiveness to complaints. This lack of commitment to customer satisfaction can damage the reputation of the salon and deter potential customers.

5. Inability to rectify mistakes: One customer mentioned that they complained about their nails coming off within a week, but the salon staff did not offer any solution or attempt to fix the issue. This demonstrates a lack of accountability and responsibility for the quality of their work.

Best TL Reviews

If I could give 0 I would. Nail tech left my real nails exposed and they are extremely uneven. I went to get a pedicure and I put my feet in the water for LITERALLY less then a mintue and the nail tech started putting acrylic on my nails without even cleaning them. I will NEVER be back.

Hands down the worse pedicure in the metro area. Sloppy polish job unfinished Shellac top coat. Looks like a kid did it. Gas is too high to have to go back to get it fixed. TERRIBLE WORK!!!

The person doing my nails cut my cuticles and FOUR of my fingers were left bleeding. They're raw, they sting and that's just not supposed to happen. RIDICULOUS!!

It was my 1st visit here. Came in around 3pm on a Saturday, and although they seemed a little busy, I only had to wait 5 minutes. My tech was John he did both my mani & pedi, not too much chit chatting????????I was pleased with my nails and the prices were reasonable. Next time I'll take pictures.

Horrible and filthy place. Waited 1.5 hrs when I was told just 30 mins. I wasted my time, I should of used my 1st instinct opinion when I noticed the dirty EVERYTHING in this place! guy that was cutting nails the bits were flying all over. Yukkk ???? I'm glad I didn't waste my money here

Terrible service!

It’s extremely dirty, waste of money, rude workers and they did a terrible job! Mynails are shaped horribly and I’m going tomorrow to another salon to get them redone! Someone I know got a fungus infection from here because they don’t use a liner in they’re pedicure sinks.. save your self $700 from needing a foot dr and expensive treatment and go elsewhere!

Edit: forgot to add that my mail technician was watching a video on her phone while she was doing my nails definitely a crazy place!!!

Amy does great nails! She did my daughter nails for homecoming and she loves them. No wait. Walked in and sat right now to be serviced. Will be returning.

I got my nails done a week ago with a full set/ dip powder and less than a week later almost all my nails are off.

I got this done before I went out of town and I am extremely upset, because now I’m spending my vacation at the nails salon redoing all my nails

I called them up to complain about their terrible service and they told me they can’t do anything about it.

I would never recommend using this place.