Nail Plaza 268/Nail Tek

+1 845-340-4241

268 Plaza Rd, Kingston, NY 12401 United States of America

Open Today:

Quick Facts About Nail Plaza 268/Nail Tek

Nail Plaza 268/Nail Tek appears to have several strengths and weaknesses based on the comments provided.

Starting with the strengths, it is mentioned that the owner, Jack, and Nikki, one of the technicians, are highly skilled and provide excellent nail work. Their expertise and attention to detail have earned them loyal customers who have been going to the salon for years. The positive experiences of these customers indicate that the salon is capable of delivering satisfactory results for those looking for quality nail services.

Another strength mentioned is the clean environment. Some customers have praised the cleanliness of the salon, indicating that it is important for them to have a hygienic and comfortable experience. This suggests that Nail Plaza 268/Nail Tek prioritizes cleanliness, which is essential for attracting and retaining customers.

Reasonable pricing is also highlighted as a strength for the salon. Several customers mention that the prices at Nail Plaza 268/Nail Tek are mostly reasonable, indicating that the salon offers competitive rates compared to other establishments in the area. This can be a significant advantage in attracting price-conscious customers who are looking for value for their money.

The positive attitude and enthusiasm of certain technicians, such as Nikki, are also mentioned as a strength. Customers appreciate the encouragement and passion shown by the technicians, which contributes to a positive and enjoyable salon experience. This can help to create a welcoming and friendly atmosphere, making customers feel comfortable and valued.

However, the salon also exhibits several weaknesses based on the comments provided. One of the prominent weaknesses mentioned by multiple customers is the inconsistency in pricing. Some customers express frustration with changing prices for the same services, which can create confusion and a lack of transparency. Inconsistent pricing may lead to a loss of trust and loyalty from customers who prefer a more predictable and straightforward pricing structure.

Another significant weakness mentioned is the lack of cleanliness and sanitation practices. Several comments highlight the presence of cockroaches and an overall unclean environment. Customers express concerns about shared tools and lack of proper sanitation between customers. These factors contribute to a negative perception of the salon and may deter potential customers who prioritize hygiene and cleanliness.

In terms of customer service, there are mixed reviews. Some customers had positive interactions with certain employees, such as the technician Nikki, who received high praise for her skills and enthusiasm. However, there are also negative comments about the service and disrespect from employees. Customers mention instances of employees arguing and yelling in front of customers, which creates an unprofessional and uncomfortable environment. Additionally, there are complaints about long wait times and poor communication.

Lastly, the quality of the work done at the salon seems to be inconsistent. While some customers express satisfaction with the results, others mention issues such as nails breaking quickly or gel polish not lasting as long as expected. These inconsistent outcomes may raise concerns about the quality of products and techniques used at Nail Plaza 268/Nail Tek.

In conclusion, Nail Plaza 268/Nail Tek has strengths in terms of skilled technicians, reasonable pricing, and a clean environment. However, weaknesses in areas such as inconsistent pricing, poor cleanliness, and inconsistent quality of work detract from the overall customer experience. Improvements in these areas may help to enhance the reputation and customer satisfaction of the salon.

Best TL Reviews

Went twice since they remodeled. First time the pedicure was ok. Not great but I was willing to give them a second try.

Second time the tech started telling me everything was extra. Extra $5 to remove polish, extra $3 for nail color. These things have always been included in a pedicure's price. I ended up leaving and won't be back.

Make sure you get the pricing from them up front.

Steer clear of here. I got a set done on Wednesday 4 nails broke by Friday THEY CHARGED ME TO FIX THEM. They were horrible . I made an appointment for nikki and I get there 15 mins early to wait 30 mins to be told someone a walk in is ahead of me. I walked out. The owners yell at eachother infront of customers. Worst salon ever. One star isnt even what they deserve

Why is nobody talking about how filthy this place is?!?! And how about the cockroaches???? Find it very hard to believe any of these positive reviews are referring to the same nail salon!

An average ok place being a bit generous. Could use more sanitary practices since it doesn't look very clean there. Saw a cockroach crawling and then one of them stomped it. You dip your nails in the same pots as everyone else. Same worn looking tools, files, brush, etc. used on everyone and didn't see any type of cleaning done in between. Would be worried to go during flu season because of this. Workers seem nice enough. 4 of my shellac nails from a pedicure peeled off within the day. They were nice to fix it, but of course I still tipped the new lady who fixed them. Don't feel the pedicure was worth 45+10 tip+5 to fix though since they don't even give any type of massage. It was just a very lackluster pedicure for the price. I wouldn't go out of my way to go back and will try other places. Edit: After much reflection 45 is ridiculous for a manicure with nothing special added and no massage and having to come back for the peeling gel nails and tipping yet again. Other places give you a lot more for 30-40 and are cleaner. Will never come back here again. Definitely don't want the older guy doing your nails. The gel polish used seems rather cheap as they do not last as long as other places so I am guessing some no name brand. This is even after reapplication. Absolute rip off.

Love this Nail Spot, Highly Recommend to others. Clean environment, mostly reasonable prices, The Owner, does excellent work, and Nikki did her thing yesterday 5-5-19, they are my favs,if u go n have to wait for one of them its so worth your time. I been going there for years, there are other Nail tecks that are very good as well. Just don't know their names. And a few I didn't like. As far as how my nails came out. But a closed mouth don't get fed!!! I Tell them what i want, n if u need to make them fix it,you are the customer and absolutely should walk out happy. They know I love my nails n toes perfect n to match. If I’m paying $68 every two weeks, the best be Perfect when I pay. You gotta speak up n let them know just exactly what you want!!! N don’t be afraid to have them fix anything u don’t like. Happy customers come back. I Love this Nail Spot, n will continue to go as I been for years. Go check them out today. Every woman needs to be pampered n look Beautiful/Sexy???????????????????????????????????????????????????? So far this is the only nail spot I been in Kingston. They did such a good job I never needed to go anywhere else. Jack the owner is good. Very friendly, his wife Nikki is the best at nails. That’s why she is always booked up. I just wish the prices were the same every two weeks. One week it’s $55, then $45, then another time it’s $68, or $50, I get a fill n gel on my nails n regular polish on my toes. That alone is $20 for regular polish mat finish. Just wish it was more consistent with the prices. One day I get charged extra $5 for mat finish, then two weeks later it cost extra $5 for hands n $5 for feet. I might try another spot to check if they are consistent with prices, n good. But definitely give Nikki at Nail tech props. She is excellent!!!!

This place have to be shut down!! Service is really Bad!! People have no respect!!

I was there yesterday to make my nails and by today was al paint nails was off! Im back there today to get fix and they dont do nothing!!! Im not recomended this place to no buddy!!! Really really bad ????????????????????????????????????????????????????????????????????????????????????

Dirty place!! They also scream infront of the customers they just really dont care. Bad bad bad

Absolutely horrible. My pregnant fiancé went in for a manicure and pedicure and some one started to help her and then left her sitting for over an hour. A guy that did my friends nails had to help finish. He was the only nice thing about this place. I sat in the car with my friends baby for 3 hours and still they forced me to pay $130. All that money for bad service and 3 hours of waiting with a baby. Highly do not recommend.

Nikki did my friend’s nails (while I was there for support) and she’s so obsessed with them! She was so encouraging and enthusiastic about her job, I couldn’t help but feel that energy myself. I will definitely be booking an appointment and going to her.