Nail Studio 2

+1 732-247-6270

512 Georges Rd, North Brunswick Township, NJ 08902 United States of America

Open Today: -

Quick Facts About Nail Studio 2

Nail Studio 2 has both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, let's begin by examining the strengths of the salon.

One of the recurring strengths mentioned in the comments is the friendly and welcoming atmosphere in the salon. Multiple customers express feeling at home and being treated well by the staff. This indicates that the salon has a positive and customer-oriented environment that makes clients feel comfortable during their visit. Additionally, the staff is praised for keeping up with the latest nail trends and being able to execute various designs to meet customer requests. This indicates that the salon has skilled technicians who are knowledgeable about current nail trends, thus providing customers with a range of options and ensuring satisfaction.

Furthermore, the quality of products used in the salon is highlighted as a strength. The comment mentions that the products are of great quality and that nails look the same even after a few weeks. This indicates that the salon uses high-quality products that contribute to long-lasting and consistent results. It is also worth noting that customers who are satisfied with the quality of service and products are likely to recommend the salon to others, leading to positive word-of-mouth referrals and potential growth for the business.

However, Nail Studio 2 also has weaknesses that need to be addressed in order to improve customer satisfaction. One common complaint is the behavior of one specific elderly worker. According to a customer, this worker was rude and did not possess the necessary skills to perform acrylic nails on their feet. They argue that the nails were uneven and in different directions, and when the customer tried to address the issue, the worker handled their foot roughly and showed anger. This indicates a lack of professionalism and respect towards the customer's requests.

Another weakness highlighted in the comments is the poor durability of the nail services. Customers complain that their gel manicures and acrylic nails did not last long and chipped within a few days or weeks. This suggests that there may be a lack of attention to detail or proper nail application techniques, resulting in a subpar outcome. Customers expect their manicures and acrylic nails to be long-lasting and durable, especially considering the prices paid for these services. The mentioned experience of missing two nails after a week further supports the notion of poor quality and longevity.

Another weakness mentioned is regarding the pricing. While some customers defend the salon, mentioning that good quality comes at a higher price, others complain about the prices being too high for the quality received. It is important for the salon to strike a balance between prices and the quality of service provided to ensure that customers perceive the value and are willing to pay for it.

Furthermore, a negative incident is mentioned regarding a misunderstanding about a cash discount. The customer claims that the salon staff denied a cash discount despite a sign indicating otherwise. The situation escalated to the staff ripping down all the signs and behaving unprofessionally. Such incidents reflect poorly on the salon and can lead to a negative reputation as customers may perceive the staff as rude and untrustworthy.

In conclusion, Nail Studio 2 has some strengths such as a friendly atmosphere, skilled technicians, a wide range of color choices, and a good quality of products used. However, there are also weaknesses that need to be addressed, including unprofessional behavior from staff, poor durability of the services provided, pricing concerns, and ineffective communication with customers. By addressing these weaknesses and improving the overall customer experience, Nail Studio 2 can enhance customer satisfaction and attract more clientele.

Best TL Reviews

The older Elderly worker very rude and did not know how to do acrylic nails on my feet. They were different sizes going different directions. She argued and man handled my foot when I tried to show her and explain that the toe nails were not done evenly and she could stop and she made a loud sound with an angry tone and pushed my foot off the tub to move. The owner came and asked me if I wanted her to fix it and I said yes I came once before I was happy with the service and results but this time I have to put them on blast for not being professional and respectful to the customers request. No tip will be given and I will definitely take my money elsewhere. Too many times we give our money to undeserving businesses and now it’s time they fix there issues and workers or loose money.

I have been coming to this salon for years and i had never once left without being in love with my nails. The ladies in there are great and always treat me like i am at home. They always keep up with the latest styles and can always do whatever design i ask for. People usually complain about the pricing which no you obviously can't get something dramatic and only expect to pay $20. Frankly if you have to sit here and complain about pricing then maybe you shouldn't be getting your nails done in the first place. Their products are always of great quality and my nails always look completely the same from the day i get them done to the day i come back in 2-3 weeks for my fill. i would never trade up my nail tech for anyone. From all the compliments that i get on my nails i always tell them where i go, i would recommend this place to anyone.

I would never go back here again. There's an older lady there that's mean as hell. I got a gel manicure that chipped 2 and a half days later. I had to put nail glue on it to hold it down. Most of their polish is a cheap off brand. The lady that did my pedicure rushed through it. While I was there, another lady came in to complain about 2 of her nails being chipped after getting her nails done the day before. Overall, it just wasn't worth it. 2 of my nails chipped within a week.

They had to sign up that says that you get 3% off if you pay with cash so when it came time for me to pay I pointed it out to her and she said no it says if you pay with a credit card I said no it says if you pay with cash I can read very well…. so make a long story short I tried to take a picture of the sign and she started ripping down all the signs and throwing them in the garbage jumping in front of my camera and everything it was a performance out of this world…lol..???????? I would never ever go there again

Went there a week ago and I'm missing 2 nails on my hands, I didn't hit my hands nor I do heavy work with my hands, and they didn't last long, I paid 85$ for something that didn't last. Waste of money, I could get someone cheaper and better quality than this, I wanted to try a new place but I don't recommend it, over price and doesn't last long.

This is the best nail salon I’ve ever been to, great staff, and also great music to listen to while your getting a pedicure or a manicure. So many color choices you can pick from. They never let me down on painting nails. They always did a great job. Just phenomenal! I really recommend this Nail Salon.

I started getting my nails done here about a year ago and I haven’t looked back since then! I’m very picky about the shape of my nails as well as how the polish is applied and I never leave here unsatisfied! Nina and nancy are great. The ladies who do feet are also very nice and good too. I highly recommend!!

The lady that did my nails was very nice but unfortunately she just didn’t know how to do nails. My nails came out very lumpy and not smooth at all. I asked her to do the acrylic thick and she did it very thin. I asked her about designs and she said she didn’t know how to do designs. If it wasn’t for the fact that she was nice, I would give this nail place one star. I’m very dissatisfied and will not be returning to this nail salon.