Quick Facts About Nails Amour
Nails Amour has several strengths based on the comments provided. One of the main strengths is the cleanliness of the salon. Multiple comments highlight the salon's cleanliness, indicating that it is well-maintained and provides a hygienic environment for customers. A clean salon is particularly important for nail services, as it ensures a safe and enjoyable experience for customers.
Another strength mentioned in the comments is the welcoming and friendly staff. Customers appreciate feeling welcomed and valued when they visit a salon, and Nails Amour seems to excel in this area. The staff is described as nice, gentle, and accommodating, creating a positive and friendly atmosphere for customers. Additionally, the staff members are noted to take their time, suggesting that they prioritize quality and attention to detail.
The skill and expertise of the nail technicians are also highlighted as a strength of Nails Amour. Several comments specifically mention the excellent results of the nail services. Customers express their satisfaction with the outcome of their nails, stating that they received exactly what they asked for. The nail technicians are commended for their ability to create beautiful nails and for their skill in selecting colors, adding designs, and ensuring long-lasting results.
The variety of colors available at Nails Amour is another strength mentioned in the comments. Having a wide selection of colors allows customers to choose their preferred shades and cater to their individual preferences. Additionally, the availability of hot stones and warm towels during the pedicure service is mentioned, indicating that the salon provides additional amenities to enhance the customer experience.
Despite these strengths, there are a few weaknesses that emerge from the comments. One weakness is inconsistent pricing. One customer mentions being told four different prices for a hand service, ranging from $60 to $85. Inconsistent pricing can create confusion and dissatisfaction among customers, as they may feel misled or taken advantage of. Clear and transparent pricing is important for maintaining customer trust and satisfaction.
Another weakness mentioned is a negative customer service experience. One customer expresses disappointment with the overall service and the rude attitude displayed by one of the nail technicians. Poor customer service can greatly impact the overall experience and deter customers from returning. It is crucial for the salon to address any issues regarding customer service and ensure that all staff members treat customers with respect and professionalism.
Additionally, one customer mentions concerns about the quality of the nail service they received. They express dissatisfaction with the job done on their nails, stating that it looked as though a toddler had performed the service. This suggests a potential inconsistency in the skill level of the nail technicians. Consistency in service quality is important for maintaining customer satisfaction and loyalty.
In conclusion, Nails Amour has several strengths that contribute to a positive customer experience, including a clean salon, welcoming staff, skilled and attentive nail technicians, a wide variety of colors, and additional amenities like hot stones and warm towels. However, there are also a few weaknesses, such as inconsistent pricing, negative customer service experiences, and concerns about service quality. Addressing these weaknesses and maintaining their strengths will be crucial for Nails Amour to continue providing a professional and pleasant experience for customers.
Best TL Reviews
The salon was clean, and the staff was very welcoming, Sophia did my nails and they turned out amazing, I am so happy with the results. She outdid herself and I got exactly what I asked for from Sophia. Sophia was super nice and very gentle with the tools and she really took her time. Also I would like to add that the lady that did my toes, even though I didn’t get her name was very nice and did great job getting me the exact color I wanted and my pedicure came out amazing.
J or Jay did my nails. They came out perfect! He assisted me with picking the type of purple I wanted and adding a simple design as I asked for. My nails lasted for more than I expected and I will definitely be back! Pedicure was done by someone else but it also turned out amazing. Thank you guys for a professional pleasant experience.
First off i am unhappy with the service i have received this was my first time at this place and my very first time getting my nails done since 2014 after the passing of my mother. Im so hurt i really wanna cry for all the money you spend the service is horrible. If I can give this place zero stars I would I should have listened to all the bad reviews before going to this place to get my nails done. I paid $95 dollars total for a job looks like a toddler did my nails Vivian did my nails and she did a horrible job... after all the money I paid I left unhappy and the worst thing is I didn't give them no attitude I just said to myself I would never come to this place again... if this place was the last place on earth to get my nails done i wouldn't go as i sat there and watched Vivian did a careless job On my nails. I wouldn't return or recommend anyone to go to this place... I'm sorry for the long paragraph but I'm so hurt because I work hard for my money and for someone to treat me or anyone in such way its sad... you guys need to be far to your customers Nail Amour not treat them like trash... especially if there a new customer. Last but not least I was told 4 different prices.. $60 $65 $70 $85 for my hand only my feet was $30... please im begging anyone who's thinking about going to this place to not go to this place ???? ???? especially if it's your first time ???? my nails are very thin I feels like she didn't put no acrylic on my nails
Going to this nail salon was the best decision ever. We were able to walk in and we were seated immediately. Their customer service is impeccable. They offered drinks and were very polite. They have a wide variety of colors. My nails look so perfect, best manicure ever, they were so gentle and paid attention to detail. The pedicure was awesome too, they took my gel off the right way, got hot stones and warm towel. I loved it, I’ll recommend this place to everyone!
Will not come here again. I was told 50 for short nails and 30 for a regular pedicure. When they finished they told me to pay $90 total. The guy doing my nails had an attitude the entire time. Horrible service. Will not be coming back. It’s a shame because they did a good job with the actual work but they changed the pricing at the end. So sad.
I love my nails! My new nail tech is Jay and he is amazing! The salon is super clean and i always get serviced right away! I usually do walk ins but i just found out they offer appointments!
Absolutely loveee this place, my nails are sooo beautiful and the nail tech was really really fast while also being careful and paying attention to detail. Also the prices are sooo good I couldn't be happier ❤️
Sophia is my girl! She has been doing my nails for the last year and I trust her with any major events happening for me. She is also very good with time management. I usually don’t like giving away my gems, but I enjoy watching this business grow.
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Nails Amour Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
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