Quick Facts About NAILS HAVEN & FOOT SPA
NAILS HAVEN & FOOT SPA has received a mix of positive and negative comments from customers. To provide an analysis of the strengths and weaknesses of the establishment, let's break down the comments.
Starting with the positive comments, it is evident that some customers had great experiences at NAILS HAVEN & FOOT SPA. One particular customer was highly satisfied with their nail technician, Nu, who provided a quick and excellent gel manicure and pedicure. This highlights the strength of the salon in terms of delivering quality service efficiently. Additionally, the customer expressed their intention to return for future services, indicating a high level of customer satisfaction and loyalty.
Another comment emphasized the personalized experience provided by a nail technician whose name starts with T. This individual went above and beyond to make the customer's visit enjoyable and memorable. Offering personalized service is a strength that NAILS HAVEN & FOOT SPA can capitalize on, as it helps build strong relationships with customers and makes them feel valued.
A satisfied customer mentioned their preference for a specific nail technician, Tam, who consistently delivers satisfactory results. This demonstrates the salon's strength in terms of having skilled and talented staff members who can fulfill customer requests and meet their expectations. The cleanliness of the establishment and the friendly staff were also appreciated, indicating that these are additional strengths of NAILS HAVEN & FOOT SPA.
Moving on to the negative comments, one customer expressed disappointment with a rushed pedicure that resulted in a broken and cut toenail. This incident highlights a weakness in terms of attention to detail and potential quality control issues within the salon. The customer's pain when walking further exacerbates the seriousness of the issue. This negative experience can greatly impact the salon's reputation if not addressed and corrected promptly.
Another customer had a negative experience with nails that started coming off within a week of application. Additionally, the design was not executed as requested and there were complaints about poor writing on the nails. This highlights weaknesses in the salon's application technique, attention to customer preferences, and overall quality of work. The dissatisfaction expressed by this customer could lead to potential loss of business and negative word-of-mouth.
To summarize, NAILS HAVEN & FOOT SPA has strengths in terms of efficient and high-quality service provided by skilled technicians. Personalized experiences and friendly staff also contribute positively to the salon's reputation. However, weaknesses are evident in terms of rushed services, accidents resulting in customer pain, and inconsistencies in meeting customer preferences and maintaining the quality of the applications. Addressing these weaknesses is crucial to ensure customer satisfaction and prevent potential damage to the salon's reputation.
Best TL Reviews
This place is great! My nail tech, Nu, was terrific. It was a tiny bit busy and I waited a few minutes to be seen, but I got a pedicure and a gel manicure and she did a very quick and VERY good job! I’m quite satisfied and plan to go back when the time comes for a refresh.
My boyfriend brought me here over the weekend as a pre valentine’s day surprise. My nail tech made my experience very personal and enjoying! I am extremely grateful for her! I couldn’t quite remember her name but I know it starts with T!
The place is very nice but I felt like my pedicure was rushed and I paid for the SPA gel pedicure. The massage was good BUT………
The nail tech that did my pedi BROKE AND CUT MY TOE NAIL!!!! As you can imagine it’s really hurting when I walk I don’t think I will be back.
Tam is my number 1 nail guy!!!. My daughter and I go in there with a design and he nails it. Everything is clean! Nice friendly staff. I highly recommend this place ????
I have been searching for a nail salon that I like for a while now. Tonight I found this hidden gem because they were able to take me late. I didn't have an appointment so there was a bit of a wait. Tam did my nails to perfection and was so apologetic about my long wait even though it was my own fault for not setting up an appointment. He spent so much time and effort on my nails.
I am a preschool teacher and a mom so I cannot have my nails long, but yet, I really wanted the trendy coffin nails which only look good long. He made them look awesome and short like I needed. I definitely found my new nail tech. They are exactly what I wanted. Go in and ask for Tam. He won't disappoint.
~the girl with the two different color shoes on.
This was my first time going here, I came with a set already on from another place. The lady at this place shaped & applied my acrylic very nicely. I then showed the guy (she couldn’t do the design) the picture of set on the left & I got a very niceeeee set!! ????. Definitely recommend this place.
My grandmother and I came in today for the first time. We both got manicures. They had WONDERFUL customer service, very friendly, we both LOVE our nails, and they were very patient and kind! Also great pricing, and gave us a sweet gift for the New Year! Thank you so much!!????????????
Worst experience... nails started coming off less than a week of having them done. Also they weren't even done how I showed I wanted them done and the writing for my fiance that just passed away was terrible... and my nails I thought would have lasted until August since I just had them done for overdose awareness month but I'm going to have to get them redone a week later after spending that kind of money I'm extremely disappointed. The pics I have 2 of what I was wanting to get.. some after they were done then a week later smdh
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NAILS HAVEN & FOOT SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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