Quick Facts About Ny Nails
NY Nails Place, based on the comments provided, has several strengths that contribute to its positive reputation and customer satisfaction.
Firstly, the salon is praised for its impeccable service, products, nail art, attention to detail, atmosphere, and results. Customers consistently describe their experiences as exceptional, highlighting the consistent quality provided by the salon. This indicates that NY Nails Place values and prioritizes customer satisfaction, ensuring that every visit is met with excellent service and results. The salon's ability to consistently deliver on customer expectations is a significant strength, as it builds trust and loyalty among its clientele.
Another notable strength highlighted by customers is the friendliness of the staff. Many comment on the welcoming atmosphere and the friendly demeanor of the employees. The staff is often praised for creating a comfortable and enjoyable experience for customers, making them feel valued and appreciated. This positive interaction with the staff enhances the overall customer experience and contributes to customer loyalty.
Customers also appreciate the talent and skill of the nail technicians at NY Nails Place. Multiple comments mention the exceptional work done by specific nail technicians, emphasizing their talent and the high-quality end results. This indicates that the salon takes pride in employing skilled professionals who can effectively execute complex designs and cater to the individual preferences of their clients. The expertise of the nail technicians contributes to the salon's reputation for excellence and enhances its competitiveness in the market.
Moreover, NY Nails Place is commended for its efficiency and ability to deliver nails quickly without compromising on the quality of work. Some customers mention that their nails were done fast and well, making it a suitable option for those who value both speed and quality. This efficiency is likely attributable to the experience and expertise of the nail technicians and demonstrates the salon's commitment to providing a satisfactory experience for customers.
Additionally, customers appreciate the salon's attention to cleanliness and hygiene. The comments mention that the salon pays attention to detail, ensuring that clients' needs are met while maintaining a clean and sanitary environment. This focus on cleanliness is crucial, especially in a nail salon, as it promotes the overall safety and well-being of customers. The salon's commitment to maintaining a clean and hygienic environment is a significant strength that contributes to customer satisfaction.
Despite the overwhelmingly positive comments, there is one negative review that highlights weaknesses within the business. The customer had a poor experience with the salon, citing issues such as poor practice, difficulties in communicating, and subpar workmanship. This negative feedback points to weaknesses in customer service, communication, and the ability to rectify customer complaints promptly. These weaknesses indicate areas where NY Nails Place can improve to ensure consistent customer satisfaction and address any concerns effectively.
In conclusion, NY Nails Place possesses several strengths that contribute to its positive reputation and customer satisfaction. These strengths include impeccable service, talent and skill of the nail technicians, friendly staff, efficiency, attention to cleanliness, and consistent quality. However, the salon should also address the weaknesses highlighted in the negative review to maintain and improve its reputation further. Overall, the strengths of NY Nails Place greatly outweigh the weaknesses, making it a highly recommended and reliable nail salon based on customer feedback.
Best TL Reviews
If I had to choose one word to describe NY Nails, I would use the word IMPECCABLE. IMPECCABLE service, IMPECCABLE products, IMPECCABLE nail art, IMPECCABLE attention to detail, IMPECCABLE atmosphere, IMPECCABLE results… EVERY. DAMN. TIME. When I moved to Pittsburgh, I had such a hard time finding the top two things I wanted when it came to my nails… 1. A place that offered Gel-X (and did it properly) 2. A place/person that would match my creative ideas and execute them perfectly. Then I came across NY Nails and got even more than the two things I was searching for- I know more about my own nails more than ever and completely trust Nethan with keeping them healthy & stunning. I am so thankful for this salon, and every 2 weeks I am BEYOND excited to go in and not only leave with the most perfect set of nails, but to see the wonderful staff that is NY Nails, and that make it the wonderful experience that it is. I started coming here in April 2021, and I will never be leaving!!!
BEST nail salon around!! I always feel welcomed, staff is incredibly friendly, and they do great work. I've only gotten my nails done by Haley and she will always be my nail person!
Let me start off by saying that Ny Nails is a fantastic salon with the friendliest staff I've ever encountered. I had my nails done by Nethan and he is extremely talented; his quality of work is unmatched. He is gentle, sociable, takes his time, and produces quality work. I've been to a few nail salons in the area and this one is by far the best one. Not only was I enjoying the experience, HE was enjoying it also and that made such a difference! Don't pass up Ny Nails! You won't be disappointed!
Susan is great! I am so glad I finally found a good nail place in the North Hills! My pedicure was great, including the massage part. For my full set I did gel and gave her a picture of the design I wanted, which she matched perfectly. You could tell most of the clients were regulars as everyone knew each other by name, and even though it was a busy Friday they were able to get me an appointment within a few hours of calling. I will definitely be going back!
Today was my first time ever going to NYNailsPittsburgh and I walked in and felt so comfortable and welcomed by everyone there. They were so kind and informative. Jasmine did my nails, and she was so sweet, gentle and really took her time with me. She gave me the best dip manicure I’ve ever had- I would HIGHLY recommend this place to anyone! I will absolutely be going back!!!
I had a wonderful time getting pampered. The people are friendly and the atmosphere is comfortable. They take great care of their clients by paying attention to detail and cleanliness. The conversation was light and fun. I can't wait to go again; I found my nail spa for sure.
If you want Instagram/Pinterest nails for a reasonable price this is your place. They’ve always done my nails fast and well.
I hate leaving a bad review, but this place has turned into a complete hot mess.
Went in for a full set, which resulted in huge gaps between my natural nail and the acrylic tip. This is generally poor practice as it’s a breeding ground for bacteria and fungus, and is a nail health issue above all. I reached out via Google message and was left on read, and tried multiple times to get ahold of the salon via phone but nobody picks up (even during times of business). I would have gladly left a message, but their voicemail is constantly full.
Finally got ahold of NY Nails to remedy this situation, and after having to wait a week to have them fix it, their solution was to add even more acrylic without disinfecting or cleaning the gaps. So now instead of gaps, I have dirt embedded in hugely thick acrylics.
Generally, it’s impossible to reach this salon, and when you do finally get in, the work is subpar and kind of unhygienic. I would suggest looking elsewhere.
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Ny Nails Info
Amenities
Health & safety
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Appointment required
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | Closed |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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