Quick Facts About Plaza Barber Shop
Plaza Barber Shop has both strengths and weaknesses based on the comments provided.
One of the main strengths of Plaza Barber Shop is its fast service. According to one of the comments, the employees are quick at cutting hair, which is important for customers who are looking for a quick and efficient haircut. Additionally, the employees are described as friendly, providing good customer service. This is crucial for establishing a positive rapport with customers and ensuring a pleasant experience overall. Another strength mentioned is the skill of the barbers. One comment mentions that Joe, one of the barbers, has been in the business for 40 years, indicating a level of expertise and experience that customers may appreciate.
Furthermore, Plaza Barber Shop has built a loyal customer base. One reviewer mentions that they have been getting their haircut there for over 4 years, which showcases repeat business and customer satisfaction. This could be attributed to the quality of the haircuts as well as the overall experience provided by the shop.
However, there are also weaknesses that need to be addressed. Firstly, the parking lot is in need of repairs, specifically due to the presence of potholes. This can be inconvenient and potentially hazardous for customers, and might deter some from visiting the shop. Moreover, it was mentioned that the lights in the parking lot are never turned on, making it difficult to see at night. This can further contribute to the inconvenience and safety concerns related to the parking area.
Another weakness mentioned is the rushed haircuts experienced by some customers. One review states that too much hair was taken off in a single spot, which can lead to dissatisfaction and make customers reluctant to return. Additionally, one customer mentioned that the barber seemed unwilling to let them see the back of their head after the cut. This lack of transparency in the service provided can create a sense of mistrust and might discourage customers from coming back.
The comments also highlight issues related to wait times. While Plaza Barber Shop previously had short wait times, it seems that during busy days and especially due to the current circumstances during the pandemic, wait times have increased significantly. Customers reported wait times of up to 220+ minutes, which can be extremely inconvenient and frustrating. This lengthy wait time may push customers away, especially if they have other commitments or limited time available.
Lastly, one comment criticizes the shop's online presence. The reviewer mentions that a picture shows a little girl instead of the actual location, which resulted in a lower rating. This highlights the importance of having an accurate and professional online presence to attract and retain customers.
In conclusion, Plaza Barber Shop has strengths such as fast and friendly service, skilled barbers, and a loyal customer base. However, weaknesses include the need for parking lot repairs, rushed haircuts, lack of transparency, and long wait times. Improving these areas would enhance the overall customer experience and help maintain a positive reputation for the shop.
Best TL Reviews
The parking lot needs repairs.Huge potholes. There are lights in the parking lot however they're never turned on so you can barely see in the parking lot.
Joe claimed to have 40 yrs.in the business. Rushed cut, took too much off in single spot; seemed reluctant to let me view the back of my head, after the cut. I will not go back.
Normally very fast and the employees are quick at cutting and friendly and very good service. There were waits during busy days such as the weekend and some weekdays. But not usually over 15 to 20 minutes sometimes 30 to 35 minutes. I like the place and the employees are great. I've been having my haircut there for over 4 years now. Unfortunately due to the plauge (let's just call it what it really is). The wait times at the moment are horrible. Not their fault it's the rules shoved on them by corporate and the way everything is being done right now. Unfortunately it's a mess. But again not their fault.
What to expect: Wait times with any great clips at the moment are all at least 120 minutes or longer. I've seen it go as high as 220+ minutes. But it's every store not just them on the entire Miami valley map. Was walk in only but as of May 19th 2020 I was able to use the app to make an appointment. I set it at 130pm and waited. They actually called me before the last 1/2 hour was up that they were ready for me. Total almost 4 hours waiting so plan ahead and give yourself 4 to 5 hours of a day or day off to wait your turn. Got there and they had me wait in my car another 10 minutes. They will expect you to wear a mask. I don't know if they'll provide one if you don't have one but I used my work mask.
40 some years of cutting my hair says it all Joe is a good and fair man never heard a complaint.except when he was out sick because he wasn't there.
I've never been here but it asked me to review it. In the picture it shows a little girl and not a place so just for that I couldn't give it 5 stars
Wonderful service and they did an amazing job on my husband's hair cut highly recomend
Awesome place, got a great haircut by Jamie. Thanks again, it feels so much better!
Worked there myself a few years ago. Old time shop. Come in and wait your turn. Joe and Mike will take care of you.
Plaza Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places