Quick Facts About Que Beauty supply
Que Beauty supply place is a store that appears to have both strengths and weaknesses, based on the comments provided. It is important to consider both aspects in order to make an informed assessment of the store.
One of the strengths mentioned by multiple reviewers is the helpful and friendly staff. Customers appreciate the assistance they receive and the knowledge of the employees regarding the products available. This is crucial in a beauty supply store, as customers often seek guidance and recommendations for their specific needs. The positive customer service experience contributes to a welcoming and satisfactory shopping experience.
The variety of products and the availability of the latest trends are also identified as strengths of Que Beauty supply place. Customers enjoy having a wide range of options to choose from, ensuring that they can find the specific items they are looking for. Additionally, the reasonable prices are appreciated by customers, as it allows them to obtain quality products without breaking the bank. The combination of variety and affordability is a strong selling point for the store.
Furthermore, the store's convenient hours are mentioned as a positive aspect. The fact that the store is open after work hours allows customers to conveniently visit and make their purchases. This flexibility caters to the needs of customers with busy schedules, further enhancing the store's appeal.
However, there are also weaknesses pointed out in the comments. One customer mentions a negative experience related to racial profiling, accusing the store of treating African American customers differently than Arab customers. This is a serious concern and reflects a potential weakness in the store's customer relations and inclusivity. Such incidents can damage the store's reputation and deter potential customers. This criticism should be taken seriously and addressed by the store management to foster a more inclusive and welcoming environment for all customers.
Another weakness noted is an overcharging issue. A customer mentions being charged more than the marked price for a product, requiring them to go back to the store and request a refund. While the customer was promptly refunded, it raises concerns about the accuracy of pricing and the need for customers to double-check their receipts. This can create inconvenience and frustration for customers and should be addressed by the store to prevent similar occurrences in the future.
Additionally, a comment mentions a negative experience of feeling watched and suspected of stealing. This creates a sense of discomfort and can leave customers feeling unwelcome. It is important for the store to ensure that all customers are treated with respect and do not face undue scrutiny. This issue should be addressed to foster a more trusting and positive shopping environment.
In conclusion, Que Beauty supply place has several strengths, including helpful staff, a variety of products, reasonable prices, and convenient hours. These aspects contribute to a positive and satisfactory shopping experience for many customers. However, there are also weaknesses, such as allegations of racial profiling, pricing issues, and a perceived sense of surveillance. These weaknesses should be addressed by the store management to ensure a more inclusive, accurate, and welcoming environment for all customers.
Best TL Reviews
Just left this store usually it's ok however I can't stand a store that hires African Americans but when they come in the store they're constantly viewing the camera...only when the Arab is in the store I see this so I rather drive to the palm river store where the Arab employees are much more friendly and welcoming to all....this store needs to stop being this way because the African Americans are who they hire and who made the store what it is today....
Helpful staff, friendly. Good variety of the latest trends, products, and very reasonable prices.
Great customer service from all the ladies in the store!!! They have all the products you need in stock! I love this store!!
Oh man! I love going here for ALL my hair/beauty supplies! I went in yesterday and as usual everyone was super nice and helpful! If I'm ever looking for anything hair-related, I always go here before shipping online and I'm never disappointed. Thank you guys!!!
I have been here many times the last few years. I can say that every visit has always been to perfection. The staff is incredibly nice and helpful and they have a very wide range of products that are at a great affordable price. They have great hours so I can always catch them after work or when I'm busy.
If you're considering coming here or your other beauty store has not been up to your expectations, it definitely may be worth it to come and check out this location.
The store is setup nicely. However, when you go to check out, make sure you verify the prices as I was overcharged for braiding hair that was clearly marked. I did return within minutes to address and was quickly refunded but make sure you request the tax to be included ???? otherwise you will not get it back.
Love this Beauty supply. A lot of crochet hair. And good prices. Owner is always amazing. Staff is very helpful and they know what products they have. Love the fact they're open at 830am.
They watch as if you’re going to steal. No thank you.
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Opening Hours
Monday | 08:30 AM - 08:30 PM |
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Tuesday | 08:30 AM - 08:30 PM |
Wednesday | 08:30 AM - 08:30 PM |
Thursday | 08:30 AM - 08:30 PM |
Friday | 08:30 AM - 09:00 PM |
Saturday | 08:30 AM - 09:00 PM |
Sunday | 10:00 AM - 07:00 PM |
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