Quick Facts About Sensational nailBar
Sensational nailBar, based on the comments above, has both strengths and weaknesses. It is important to note that the comments represent the experiences of individual customers and may not be reflective of the overall quality of the establishment. With that in mind, let's analyze the strengths and weaknesses based on the comments provided.
Strengths:
1. Friendly and skilled staff: Despite negative experiences with specific employees, there are comments praising the work of particular staff members, such as Tina. This indicates that some employees at Sensational nailBar are talented and provide excellent service.
2. Nice interior and amenities: One customer mentioned that the salon had a pleasant interior and offered a variety of drink choices. This suggests that the ambiance and additional amenities create a comfortable and enjoyable environment for customers.
3. Regular patronage: Some individuals reported being long-time customers of Sensational nailBar, indicating that the salon has established a loyal customer base over the years. This suggests that the salon has had success in providing satisfactory services to repeat customers.
Weaknesses:
1. Inconsistent quality of service: There are multiple comments highlighting poor experiences with certain services, such as pedicures and dip manicures, indicating inconsistencies in the quality of service delivered. These negative experiences suggest a lack of attention to detail and training among some employees.
2. Lack of professionalism: Several comments mention unprofessional behavior exhibited by employees or owners. Instances of rude and disrespectful behavior towards customers and staff members not only tarnish the salon's reputation but also create an uncomfortable atmosphere. This may drive away potential customers and harm the salon's business.
3. Inadequate customer service: Some customers reported feeling neglected and brushed off when they expressed concerns or requested touch-ups. This lack of responsiveness to customer concerns can lead to dissatisfaction and a distrust in the salon's commitment to customer satisfaction.
4. Poor communication and understanding: Instances of miscommunication between customers and employees lead to unsatisfactory results. For example, one customer expressed disappointment in the outcome of the dip manicure, stating that it did not match the picture they had shown. This suggests a breakdown in communication and understanding between the customer's expectations and the salon's capability to deliver.
5. Lack of attention to detail: Multiple comments mention issues like jagged nails, uneven polish application, and sloppy workmanship. These shortcomings reflect a lack of attention to detail and quality control within Sensational nailBar, which can significantly impact customer satisfaction.
In conclusion, Sensational nailBar has both strengths and weaknesses based on the comments provided. While some customers appreciate the service provided by specific employees and enjoy the salon's ambiance, there are significant concerns regarding inconsistent service quality, unprofessional behavior, inadequate customer service, poor communication, and attention to detail. Improving these areas would be crucial for Sensational nailBar to enhance its reputation and customer satisfaction.
Best TL Reviews
Not one of the best pedi's I'd had. Water was cool, barely would call it a Spa Pedi, no massage, just soak, paint and go. I only went because I had a gift card. I will not go back.
I visited for a pedicure and dip manicure. The young lady although nice who did my pedicure did a horrible job my nails were cut short and jagged and the polish job was no better. The gentleman who did my dip manicure did a great job. I went today to have the dip removed and the women(I’m pretty sure one of the owners) couldn’t have been any more rude. She wanted my entire hand to be soaked directly in a bowl of acetone! Any other time I’ve had this done it’s always removed with some acetone on a cotton ball placed on the nail and wrapped. She pushed my hand in and kept telling me if I didn’t hold it in the bowl the polish would not come off. I said I’ll go home and use a file and finish it myself. Another woman took me to file the excess off and shape my nails then applied a clear coat, she was very gentle and sweet. I will never go back and support this business again. There’s no reason to soak an entire hand in acetone and then be nasty to the customer who does not like this hazardous habit!
PLEASE DO NOT SUPPORT THIS BUSINESS, especially if you value a healthy work environment for employees. The entire time I was in getting a pedicure, the owners wife lambasted the young lady who was working with me. Even though I do not speak the language she was using, I could understand that it was mean spirited and nasty. The young lady sat quietly and took it with tears rolling down her face. All of this in front of a paying customer. After about 30 minutes of this, my heart was breaking for this young lady, my stomach was sick, and I could no longer hold my thoughts in. I told the owner and his wife they should be ashamed of how they are treating their staff, and family none the less. The owners wife continued on her rampage and screamed “shut up and get out” to me. Unbelievably unprofessional. As I walked out, I could hear screaming continuing from the parking lot. In a time where small business owners struggle with staffing and building a loyal customer base, I cannot believe how the owners of the establishment treat both. Absolutely disgusted. I will never return, and I will be sure to spread the word about the place. Very sad for those employed there, they deserve better. I would give them zero stars if I could.
Love going here to get my nails done by Tina. I have been to pretty much every nail salon in the area and Tina is the BEST.
I stopped in on a Sunday for a pedicure with my Mother. It's one of the only places open on a Sunday. The pedicure was rushed, they did not push back my cuticles, and no hot towels. No leg massage either. The polish was applied so poorly and very sloppy. The second coat was not applied over the entire first coat, so there were uneven lines when it dried. They gave us a $5 off coupon for next time, and I gave it to a customer as I was leaving. I wouldn't return again. Waste of $60 for 2 pedicures.
Went there my first time today and I loved it. It was very nice inside and I like the choices of drink you can have. They did a fantastic job with my nails and the pedicure. Definitely coming back again!
I have been going to this specific nail salon for years, never with any issues great, professional service, today I had a dip done I had shown several pictures of what I wanted was told "can not do" so I settled on one of the pictures I had Leo the owner took my phone to match the colors from the picture, after the procedure was done and I got home I realized I was very unhappy with the dip it looked nothing liked the picture the colors were totally off, I called the salon stating I wasn't happy asking if I could come back and just have the 4 fingers redone Leo stated very busy can come at 6 in the evening the next day I asked if there was anything in the afternoon as I always go and said was very busy so there was no time to fit me in I said fine I will just deal with it. I HAVE NEVER COMPLAINED IN ALL THE YEARS I BEEN GOING THERE tip well and just asked for a touch up and was totally brushed off. Very unhappy I been treated this way and don't think I will be going back again. I would think as a patron for years I would be treated much better either way very disappointed.
I was with a group a friends getting our nails done today and it was literally the worst mail experience of my life. I checked the reviews on Google and saw they had a very low rating but we were in the area and wanted to give them a chance since everyone has different experiences and opinions. Well let me just tell you, listen to to the reviews. I had to get my nails soaked off and my hands sat in a bowl of acetone for about 40 minutes. Usually…you just get your nails put in the foil. My hands feel absolutely disgusting and my gel manicure looks awful. There is polish all over my fingers and on my cuticles. I have too coat cured to my fingers, don’t ask how that even happened because I don’t know. My friend wasn’t pleased with her nails because they were not what she asked for so she wanted them soaked off because she didn’t want to sit through another service of getting them fixed so she just asked for them to be soaked off. Meanwhile they were talking about us clearly. She asked after they were soaked if he could clean up the nail so they weren’t rough, he said “no I’ve done enough I don’t care what your nails look like” then all of a sudden we had all the workers yelling at us, saying we were disrespectful. The guy that did my friends nails put his hand in my face and told me to “stop talking” to him. They said we weren’t welcome in there anymore. Oh and also, they cut a chunk out of my other friends finger mistaking it for a cuticle….. I can say so much more but I’ll leave it at that!
Sensational nailBar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
Places