Snappy Nails

+1 828-369-3555

47 Highlands Rd, Franklin, NC 28734 United States of America

Open Today: -

Quick Facts About Snappy Nails

Snappy Nails Place has a number of strengths and weaknesses based on the comments provided. Let's analyze them in detail:

Strengths: 1. Efficient service: The salon is able to accommodate walk-ins quickly, even during busy periods. This is seen as a positive aspect by customers, as it eliminates the need for prior appointments and reduces waiting times. 2. Gentle treatment: Many customers mention that the staff at Snappy Nails Place are gentle and careful while providing services such as pedicures and manicures. This attribute contributes to a comfortable and pleasant experience for customers. 3. Clean and pleasant atmosphere: The salon is praised for its cleanliness and pleasant ambiance. A clean environment is crucial for maintaining hygiene and attracting customers. 4. Skillful work: Some comments indicate that the nail technicians at Snappy Nails Place are highly skilled and do an excellent job. This is evident in the positive feedback regarding Gel nails and the praise for one technician's work on a friend's nails.

Weaknesses: 1. Inconsistent pricing: A few customers complained about the pricing at Snappy Nails Place. One individual mentioned that a fill-in cost more than a brand new set of acrylic nails, while another stated that they were charged double the quoted price. Inconsistent and potentially overpriced services can lead to customer dissatisfaction and distrust. 2. Rude and dismissive service: Several negative comments highlight the behavior of a specific nail technician at Snappy Nails Place, describing him as rude, dismissive, and unfriendly. Such behavior can significantly impact the overall customer experience and satisfaction. 3. Poor quality and rushed service: Some customers expressed displeasure with the quality of their nails after visiting Snappy Nails Place. Complaints included nails being reshaped poorly, appearing crooked and awful, as well as rough application with gel nails. Rushed service can result in compromised quality and customer dissatisfaction. 4. Neglected fish tank: One customer noticed that the fish tank in the salon appeared dirty, with dark green water and cloudy visibility. Neglected aspects such as these can create an unfavorable impression among customers and raise questions about overall cleanliness and maintenance standards.

Neutral/Conflicting Comments: 1. Friendly staff: While some customers praise the friendliness of the staff, others claim that the particular technician they interacted with was not friendly. This conflicting feedback indicates a lack of consistency in customer service quality. 2. Timely service: One customer mentioned that the salon was busy, indicating a potentially popular and in-demand location. However, another customer had to wait for around half an hour, which could be perceived as a negative aspect depending on individual expectations and circumstances.

In conclusion, Snappy Nails Place has several strengths that include efficient service, gentle treatment, clean atmosphere, and skillful work. However, the salon also faces weaknesses such as inconsistent pricing, rude and dismissive service, poor quality work, and neglected maintenance. These factors can influence customer experiences and affect the overall perception of the salon.

Best TL Reviews

We went as walk-ins. I wanted a Pedicure and my daughter a natural French manicure. I was sat right away while my daughter waited 15/20 minutes. Which for a busy place wasn’t bad. By the time I was done so was she. They were very gentle with both of us. The place is very clean and pleasant atmosphere. I would definitely recommend !them

I was completely taken advantage of .

Getting my nails filled cost more than getting a brand new set of acrylics?

The guy that did my nails was rude and dismissive . I called ahead of time to get a price, but was charged nearly double.

I know I’m not girly, so it looked like I could be taken advance of ….. never again . Absolute trash . My nails were rushed and low quality … they tried to reshape my nails , and made them look crooked and awful . My nails looked better over grown before going in .

I didn’t get my nails done here or anything but I happened to notice the fish tank and it looks like it hasn’t been cleaned in months. It’s dark green and so cloudy that you can’t even see the fish unless they’re pressed up against the glass. Please take care of your fish, it’s gross.

They do a great job I went to go get gel nails and they did amazing

I think Michael did my nails, super rough and rushed through it. French tips were not painted all the way to the corners, gel over the sides of my nails, a couple of bubbles in the gel, left nail polish on my fingers and didn’t use cuticle oil at the end. Agreed to a design and then later said he couldn’t do it, he wasn’t friendly. Was looking forward to a great experience but it was not. His wife did a lovely job on my friends nails though.

Haven't had my nails done in years and when I went to Snappy they won me over!! Been going for over a year now! They are very friendly!!

If I could give less than one star I really would. Within 2 weeks my nail started popping off so I went back to get a fill in and get the rest fixed. Above thier doors it says walk-ins welcome. Fortunately for me that day that woman in the shop was completely rude, she said that they don't take walk-ins and that they were booked. And I replied well I got my nails before on a walk in and she said we don't have the people very rudely. So I left and made an appointment with someone else. Once the nails were taken off my natural nails were paper thin it turns out according to the woman I booked an appointment, Allegedly, they're using a chemical they shouldn't be that is used to work on people's teeth. Apparently a cheaper alternative to put on nails. It nearly ruined my nails the one time I went there. Thankfully the lady was rude enough to where I never went back and I never will. I've never been so mad to pay someone almost 50 bucks for nails while they ruined my natural nails.

I had been there years ago and decided to get by nails done again. Love all of them so good at what they do. The shop was very busy so you now that they do a good job. I had wait 1/2 hour or so but it was ok