Quick Facts About Sun Beauty Supply
Sun Beauty Supply place has a number of strengths and weaknesses based on the comments provided.
One of the strengths mentioned is that the store has a wide variety of products available. The comment "Always have what I need for all hair purposes of my children and myself" suggests that the store carries a diverse range of hair supplies that cater to different needs. This is a strength because customers can find all their required hair products in one place, saving them time and effort.
Another strength of Sun Beauty Supply is the reasonable prices. The comment "Great selection and reasonable prices" indicates that customers find the prices at this store to be affordable compared to other hair supply stores. This is an important factor for customers, as it allows them to purchase their desired products without breaking the bank.
The third strength is the helpfulness of the staff, as mentioned in a couple of comments. The comment "Local Franchise that always has someone to Help Out when you need it" highlights the availability of staff to assist customers. This is beneficial because customers can easily receive guidance and advice regarding their hair care needs. The comment "The gentleman is always so helpful" further reinforces the notion that the staff is attentive and friendly, making the shopping experience more enjoyable.
In terms of weaknesses, one common weakness mentioned in the comments is the behavior of some staff members. The comment "She don’t even try to help her customers" suggests that there are instances where the staff members do not provide satisfactory customer service. Additionally, the comment regarding an employee being rude and making snarky remarks indicates a lack of professionalism and courtesy. This weakness can negatively impact the overall customer experience and may drive potential customers away.
Another weakness mentioned in the comments is the high prices compared to other hair supply stores. The comment "Prices are too high compared to other hair supply stores !!" suggests that Sun Beauty Supply may not be competitive in terms of pricing. This can be a major drawback for price-conscious customers who may choose to shop elsewhere to save money.
Lastly, a weakness indicated in one comment is the overbearing nature of the staff. The comment "Maybe Sometimes a little overbearing" implies that the staff may be overly involved in customer interactions. While some customers may appreciate the attentive service, others may find it intrusive or overwhelming. This perception can deter customers who prefer a more relaxed shopping environment.
In conclusion, Sun Beauty Supply has strengths such as a wide variety of products, reasonable prices, and helpful staff. However, weaknesses include issues with certain staff members' behavior, higher prices compared to competitors, and potential overbearing customer service. Addressing these weaknesses would help enhance the overall shopping experience and customer satisfaction at Sun Beauty Supply.
Best TL Reviews
I love everything in the store,I could spend all day in there.
Local Franchise that always has someone to Help Out when you need it.. Maybe Sometimes a little overbearing. When it come to actually Hair supplies this location does fairly well
They are so rude. Asked them about different color hair that’s not on shelf and she always say something smart about it. She don’t even try to help her customers. I know I asked for hair about 3 times and she would not go look in the back and see what’s back there. All she say is a truck came and it’s 700 boxes back there. I’ll just take my business somewhere else.
Always have what I need for all hair purposes of my children and myself.
Staff should be more helpful. Prices are too high compared to other hair supply stores !!
Great selection and reasonable prices. The gentleman is always so helpful, sorry I can't remember his name.
I love going into the shop the people are so nice they help me decied what wig or hair looks good on me they treat me with respect
This Place Is Great They Are So Nice And Helpful
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