Tail Waggers

+1 228-354-0603

3200 Mallett Road E3 Ste E3, D'Iberville, MS 39540 United States of America

Open Today: -

Quick Facts About Tail Waggers

Tail Waggers Place, based on these comments, has several strengths that make it a well-regarded grooming establishment. One of the main strengths mentioned is the friendly and professional service provided by Scott, the groomer. Customers appreciate the level of care and attention given to their pets, as well as the patience exhibited with difficult or nervous animals. The reasonable pricing is also seen as a strength, with one customer specifically mentioning that they paid only $80 for a full grooming service on a large breed double-coated dog. This affordability, coupled with the quality of the service, earns Tail Waggers Place high recommendations from satisfied customers.

Another strength mentioned is the willingness of the groomers to listen to customers' concerns and take them into account during the grooming process. This is particularly important for customers with older, injured, or special needs pets. Tail Waggers Place is commended for being gentle, careful, and understanding in handling these animals, ensuring their well-being is prioritized over a perfect haircut. The groomers' ability to create a stress-free and safe environment for these pets gains the trust and loyalty of their owners.

Tail Waggers Place is also praised for its convenience and ease of scheduling appointments. Customers appreciate the seamless process of booking grooming sessions and the overall kindness and accommodating nature of the staff. Additionally, the availability of treats and other items in the store is mentioned positively, as it adds to the overall experience and provides an opportunity for customers to purchase items for their pets.

Another strength of Tail Waggers Place is the overall positive experience customers have when visiting the establishment. Several comments mention the extra touches, such as tying a bandana around the pet's neck, that add a personal and thoughtful element to the grooming service. The friendly and welcoming atmosphere is highlighted, making customers feel comfortable and at ease leaving their pets in the care of Tail Waggers Place. The appreciation of their work and attention to detail is also evident in comments where customers express gratitude for the excellent grooming job and how their pets looked and smelled after the service.

However, Tail Waggers Place does have a few weaknesses that are worth considering. One customer notes that they were not excited about the grooming itself, though the specific reasons for this dissatisfaction are not provided. Another customer had a negative experience where the groomers refused to clip their dog's nails due to the dog's behavior. Although this may be a safety concern, the customer felt that their dog was wrongly labeled as aggressive and expressed disappointment in the interaction.

One significant weakness mentioned is the owner's communication skills and their response to negative reviews. A customer recounts a situation where their concerns were not addressed promptly, and the owner's response was perceived as rude. Effective communication and problem-solving skills are essential in any business, especially when it involves the care of beloved pets. This weakness should be addressed to ensure customer satisfaction and maintain a positive reputation.

In conclusion, Tail Waggers Place has several strengths that contribute to its positive reputation among customers. These include friendly and professional service, reasonable pricing, attentiveness to special needs pets, convenience in scheduling, and overall excellent grooming results. However, some weaknesses, such as concerns about the grooming process itself and issues with communication and customer service, should be addressed to ensure continued success and customer satisfaction.

Best TL Reviews

Beautiful work! Scott was very friendly and professional. My Finn came out looking absolutely stunning. Everything was very reasonably priced. Only paid $80 for full service on Finn (large breed double coat) and treats were $6.99/lb. Definitely would recommend this place :) 10/10

Tail waggers did an amazing job today with my sweet boy. We used to bring our puppy to Petsmart grooming but after several bad experiences we decided to give tail waggers a shot. Well let me say I HIGHLY recommend using them. They were patient and worked with my puppy. I’m head over heals with his new cut. Thank y’all so much ! Y’all did an amazing job.

I brought my yorkie Ella to them and they did an amazing job. She is older and is missing a leg, so I’m very particular who I let handle her and have to know they will be gentle and careful for her just as I would. They really took the time to listen to my concerns and let them know of her past injuries and be easy. they made it known that they would do best they could and would not put her in a stressful situation if that meant not having the most perfect haircut, which was fine with me because that means the most is her well-being !! I dropped her off and felt she would be taken care of, and when I picked her up it was the best haircut she’s ever had. She smelt so good and was so precious. I couldn’t thank them enough and will only use them from now on!!

Super easy & kind to deal with!!! Waited too long to get my pup groomed for the very first time ???? Tail Waggers were SO nice even though I know he was a pill. They are knowledgeable and considerate and I felt very comfortable leaving my pet in their care. Will definitely be back—if they’ll have us ????????!

Took our baby to have a much needed grooming and the experience was super awesome! Everything from the easy scheduling to the cute little bandanna they tied around her neck! She even had an accident and they were so kind even though we were so embarrassed! Bought some treats at the little bark bakery and she loved them.. can’t wait to take my Tiffany there again it was great

Love the job y'all do for my sister and neice's dogs. I live the way they are not afraid if the young man who cares for them. I like that you always polish little Pandi's nails too. Thanks for being so awesome ????!

The people there were very nice.

I found cookies & treats for my pups that were just the right size.

Not excited about the grooming.

My 3.9 pound 10 year old pup showed her teeth ( which she always does ) when they were attempting to clip her nails so they refused to do her nails due to the vicious dog breed she is... And asked me not to bring her back!!!

She's a certified & registered service dog that loves everyone she meets..

She just doesn't want a bath & grooming...

Rude owner! Months ago I reached out to Scott respectfully about an issue via text with pictures and my contact info but didn’t receive a response until 6 days later

This is why there was no need to respond back because clearly my concerns about my dog was not important to you or your business. I took my baby to the vet promptly and they stated it most likely was from her grooming experience. I was not rude in my approach when expressing my concern to the owner. If you did not want to refund us, you could have acknowledged the issue before 6 days had passed or offered us an alternative. I would hope that any sign or irritation discomfort, pain or redness noticed at the time of service would have been addressed during pickup. Even still, We let that situation be and never wrote a bad review until the situation today.

please read how Scott responds to people who leave less than stellar reviews and you can see the type of individuals/establishment this is.

Scott as a business owner has the right to refuse service to anyone but the reasoning is because he cannot communicate and problem solve. We leave our babies in your hands while they are receiving service at your establishment. Please work on effective communication, accountability and your attitude.