The Lobster Pot

+44 1273 305397

11 Longridge Ave, Saltdean, Brighton BN2 8LG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Lobster Pot

The Lobster Pot has several strengths that have been consistently praised by customers. One of these strengths is the longevity of the establishment. The fact that the same people have been running the shop for 15 years shows that they are reliable and consistent. This consistency is further reflected in the fact that the shop is never unexpectedly shut, which is important for customers who rely on the Lobster Pot for their fish and chips.

Another strength highlighted by customers is the welcoming and friendly nature of the staff. The fact that they remember their regulars and have even offered sweets to customers' children shows that they prioritize customer service and create a positive and friendly atmosphere. This makes customers feel valued and encourages them to continue coming back to the Lobster Pot.

The cleanliness of the establishment is also consistently praised. Customers have described it as the "cleanest possible," which is a testament to the attention to detail and the high standards maintained by the staff. This is an important factor when it comes to food establishments, as cleanliness is directly related to the quality and safety of the food being served.

Price affordability is another strength of the Lobster Pot. Customers have mentioned that the prices are cheaper compared to other places around. The fact that there have only been slight price increases over 15 years shows that the Lobster Pot prioritizes providing affordable options to its customers. This affordability is important to many customers, especially those with families or those who enjoy fish and chips as an occasional treat.

Customers also appreciate the quality of the food at the Lobster Pot. Many have praised the freshness and taste of the fish and chips, describing it as "fresh," "tasty," and "amazing value." This indicates that the Lobster Pot is able to maintain high standards when it comes to the quality of their ingredients and the cooking process. The portion sizes have also been noted as being generous, providing customers with good value for their money.

Despite these strengths, there are some weaknesses that have been mentioned by customers. One customer mentioned that they were disappointed with the quality of the fish they received, stating that it was undercooked and the cooking oil tasted as if it had not been changed for five days. This highlights a potential inconsistency in the cooking process, resulting in a negative experience for the customer. Another customer mentioned that it is best to avoid coming on Saturdays, although the reason for this was not specified. This could suggest that the Lobster Pot may experience higher demand or have more challenges with operations on Saturdays.

Additionally, there is a mention of an extra charge for certain requests such as sauce, lemon, or a proper fork. While this may be a small issue to some customers, it can be seen as an inconvenience or an attempt to maximize profits by others. These extra charges can add up and may deter customers who are looking for a more inclusive and affordable experience.

In conclusion, the Lobster Pot has several strengths including consistent and welcoming staff, cleanliness, affordability, and high-quality food. These strengths have contributed to the loyalty of customers who have been visiting the establishment for many years. However, there are also some weaknesses such as potential inconsistencies in the cooking process, challenges on Saturdays, and extra charges for certain requests. These weaknesses, though relatively minor, should be addressed in order to maintain and improve the overall customer experience at the Lobster Pot.

Best TL Reviews

Been going here since I moved to the area 15 years ago. Through all this time this establishment has been run by the same people who are always consistent, the shop is never unexpectedly shut and they are always welcoming and friendly. The place is kept clean and they remember their regulars. Over the fifteen years there have only been slight price increases and they are still very affordable now. When I go in with my children they have sometimes offered sweets for them. I don't go weekly, I only get a takeaway once in a blue moon but they recognise me and I have never had a bad fish and chips yet and prefer this shop to others in my area.

The Prices are cheaper compared to other places around. However, I ordered a large Cod but was very disappointed with the quality I received as the fish was undercooked and the cooking oil tasted like it has not been changed for 5 days. It is best to avoid coming on Saturdays. There is an extra charge if you request things like sauce, lemon or a proper fork.

First thing first, the place is the cleanest possible. The lady behind the till is super friendly and helpful.

The food was fresh, packed nicely and a good portion as well.

Prices are very good or better say cheap compared to other places around.

Definitely a must try to everyone

Been here for years, really cheap and really nice food. Definitely visit if you are in the area.

Great place. Drive past my local chippie to come here as it's so much better

The staff here are so friendly. It's a welcoming place and the food is very tasty. Will definitely be coming here again.

Always a friendly greeting, fresh fish 'n' chips.

Lovely owners. Fresh fish. Great portions and amazing value . My family and I have been using this traditional fish and chip shop for over 20 years now and value their service. Thank you Lobster Pot.