Quick Facts About Tony's Dominican Hair Salon
Tony's Dominican Hair Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one of the main positive experiences mentioned is the patience and friendliness of the staff. This is particularly important when dealing with young children, such as the customer's 8-year-old daughter who got her hair straightened. The fact that the staff at Tony's were able to handle a tender-headed child and create a pretty result speaks to their professionalism and skill in customer service.
Another positive comment highlights the expertise of the barbers at the salon. The customer mentioned that Tony not only cut their hair as requested but also provided a precise lining and shave. This demonstrates that the barbers at Tony's have the ability to meet specific customer requests and deliver high-quality haircuts.
Additionally, there is a comment praising Miriam for providing great service. This indicates that Tony's has competent and highly recommended stylists who are capable of delivering a wonderful experience for customers.
Furthermore, a customer mentioned that they have had multiple positive experiences and consider Tony's their go-to salon. This speaks to the overall consistency and reliability of the salon in providing good hair care and meeting customer expectations.
On the other hand, there are also weaknesses highlighted in the comments. One of the main issues mentioned is the inconsistency in delivering the desired hairstyle. One customer mentioned that they showed a picture of the hairstyle they wanted but ended up with a different result. This inconsistency is not only disappointing for the customer but also cost them additional money to get the desired style fixed. This inconsistency suggests a potential weakness in communication or skill on the part of the stylists.
There is also a comment mentioning a negative experience related to the treatment of customers with different hair textures. The customer felt discriminated against and stated that they had to wait longer while customers with different hair textures were served more quickly. This raises concerns about the salon's equal treatment of all customers and their ability to handle diverse hair types. It suggests a potential weakness in cultural sensitivity and inclusivity.
Another weakness mentioned is the salon's lack of professionalism in terms of phone etiquette and opening hours. One customer mentioned calling several times and never receiving an answer, while another mentioned arriving at the salon only to find the doors locked. This shows a lack of proper communication and organization, which can create frustration and dissatisfaction among customers.
In conclusion, Tony's Dominican Hair Salon has strengths in terms of their patience and friendliness towards customers, the expertise of their barbers, and the positive experiences of some customers. However, there are also weaknesses related to inconsistency in delivering desired hairstyles, potential discrimination towards customers with certain hair textures, and lack of professionalism in terms of phone etiquette and opening hours. These weaknesses should be addressed in order for Tony's to provide a more consistent and inclusive experience for all customers.
Best TL Reviews
This was the first time I allowed my daughter to get her hair straightened. She’s 8 with a very tender head. They were so patient and friendly. It was so pretty! See you next times guys!
Showed the styles the hair cut I wanted. Asked her if she could do the style she said yes. Hair cut and style was nothing like the picture. Paid 70.00 then I had to turn around and pay another styles to fix it. I would never return there ever again.
I recently transitioned to Georgia and I've gone to several barbers. I must admit, Tony not only cut my hair the way I requested but lined and shaved me to perfection!
Had the Best Experience wth Miriam such a sweetheart thank you for your wonderful service will be back!! Miriam is Highly Recommended!!
This is the second time I felt like nothing I almost cried they did not want to do my hair because of the texture my hair is softer then it looks the lady got really mad she kept saying no no no as the owner was pointing at me telling her to yes she has to do my hair. I will never come back they make the black people sit up under the dryer foe a very long time as a domincan person comes in and get seen asap I don't think they like doing black people hair it's crazy the way I felt I only came back because they did do a good job the first time but I give 1 star because this is my second experience of them making me feel like like my hair texture is not good enough for this shop so sad
This is my go to salon. They are great. They listen to my concerns and take care of my hair. They do an amazing job my hair is soft and healthy because of them
I called first thing in the morning they never answer the phone. I drove 30 min just for the doors to be locked. Remind you they don’t close until 4PM per the website- it’s noon. some girl had the nerve to do a chop Throat motion instead of just answering the door to begin with. How unprofessional. She needs to grow up!!!
Absolutely Fabulous. They young washed my hair with Care :).. Melyna ( front chair ) was amazing... I will return again Soon.. thanks ladies
Place Pictures
Tony's Dominican Hair Salon Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | 08:00 AM - 06:30 PM |
| Sunday | 09:00 AM - 04:00 PM |
How to go there
Location
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