Quick Facts About Venus Nail
Strengths of Venus Nail Place:
1. Skilled Technicians: Linda, Yuri, Nicole, and Gabriella are all mentioned in the comments as providing excellent service and producing high-quality results. They are praised for their techniques and abilities in nail and eyelash treatments. This indicates that Venus Nail Place has a team of skilled technicians who can cater to different customer preferences and deliver satisfactory outcomes.
2. Long-Lasting Results: Several comments mention that the eyelash extensions provided by Linda lasted for three weeks, which is impressive compared to previous experiences at other salons. This suggests that Venus Nail Place uses quality materials and techniques that result in long-lasting effects for customers.
3. Positive Customer Service Experiences: Customers have highlighted positive experiences with the salon's customer service. They mentioned receiving top-class service from Gabriella, who ensures that pedicures are done to the customer's satisfaction. The owner is also described as welcoming and not rushed, creating a friendly and comfortable atmosphere for customers.
4. Promptness and Punctuality: Gabby is praised for always being on time and minimizing customer wait times. This indicates that Venus Nail Place values punctuality and respects its customers' time.
5. Variety of Nail Art Options: Gabby is mentioned as being able to accommodate different requests for nail art, including evil eyes. This suggests that Venus Nail Place offers a wide range of options for customers to choose from and can cater to various creative preferences.
6. Clean and Welcoming Environment: The salon is commended for its clean environment. It is mentioned that the staff promptly cleans up, creating a safe and welcoming atmosphere for customers.
Weaknesses of Venus Nail Place:
1. Miscommunication and Appointment Issues: One customer expressed disappointment with the salon's treatment of their appointment. Despite scheduling in advance, their stylist was not aware of the appointment, indicating a breakdown in communication within the salon. This reflects a weakness in the booking system or communication processes.
2. Lack of Apology for Mistakes: The same customer mentioned that there was no apology for the mishap with their appointment. This suggests a lack of accountability and customer-centricity on the salon's part. Customer service should prioritize resolving issues and providing apologies when mistakes occur.
3. Improper Handling of Injury: A concerning incident is mentioned where a customer's sister had her toe nail cut with cuticle scissors, resulting in bleeding. The salon's response of trying to glue over the blood and offering Christmas nail stickers instead of addressing the injury raises questions about their professionalism and handling of customer safety.
4. Airheadedness and Lack of Accountability: The customer in the previous comment stated that the salon staff did not apologize or take responsibility for the mishap with the toe nail. They criticized the salon as being "airheaded" and not doing better. This comment suggests that there may be a lack of professionalism and accountability among some staff members.
Overall, Venus Nail Place has several strengths, including skilled technicians, long-lasting results, positive customer service experiences, promptness, variety in nail art options, and a clean environment. However, weaknesses such as miscommunication and appointment issues, lack of apology for mistakes, improper handling of injuries, and perceived airheadedness should be addressed to maintain and improve customer satisfaction.
Best TL Reviews
I did my eyelashes with Linda and I can only say that her technique and material that she uses is the best. I never thought that they would last me 3 weeks, impeccable and this is the fourth is when some began to fall off and I think it is because I am not careful with them. The first time I decided to go for the classics, since I wanted to try her work and see how long they would last me? I have had a very bad experience in other places and I end up removing my eyelashes the next day because they are so badly done. Schedule another appointment with her again to do a style with more volume and I'm sure that her work will be like the first time, the best! I recommend Linda's work one hundred percent.
Yuri was very nice, she did a great job with my nails last Saturday. But today I was disappointed by the treatment and Customer Service specifically from the owner. I scheduled my appointment yesterday for today @10:30 am and when I arrived my stylist had NO idea that I was coming. They didn’t apologize for the mistake. Not coming back
Nicole has been doing my eyebrows for over a decade now and never fails at keeping my eyebrows on fleek. I always receive compliments for her work. I've been getting pedicures there as well for some years now and I am never disappointed. My most recent experience was with Gabriella and she is absolutely amazing. She provided top class customer service and ensured my pedicure was done to my satisfaction. The salon is taking the necessary precautions to ensure all customers and employees are safe.I will definitely continue going to this salon as I always walk out a happy customer. I would definitely recommend.
Gabby is the best. She is always on point with her time and I never have had to wait more than 6 minutes. Anything I ask - such as evil eyes on my nails, etc... she makes it happen. She is kind, and she listens. She makes it easy to sit there and if you’re anything like me and don’t have patience- she makes it easy and fun to sit there. I highly recommend using Gabby. She’s the best. The owner is a sweetie too makes you feel welcomed and not rushed. Place is always clean. It’s a solid choice. ????
These people are ridiculous !! They CUT my sister’s toe nail with Cuticle scissors, and then tried to glue over the blood. Then when the bleeding wouldn’t stop and the nail started turning another color, they offered her CHRISTMAS nail stickers. WE’RE IN MAY !! Lol. No one even apologized to her. Don’t do business with these ppl. They’re air headed af. Venus Nails, freaking do better dude.
I am a regular customer for the past 2 years. I love the atmosphere and environment at Venus Nails. As of recent they have hired some new talent. One of them I definitely can remember. Her name is Gabriella and she has the warmest and pure heart. I love her work.. she is soo gently and non-aggressive when it’s comes to pedicures and she is a bomb ahh nail tech. I hope she is here for a long time because as long as she is there, I’m definitely coming back there to see her. ????????
My 2nd Visit With Gabi❤️ Not only have my Nails grown out longer and healthy since my 1st visit, but now She made me fall in love with Dip. My Nails Look so beautiful and strong and now I'm Ready To Show Them Off At My Baby Shower. I Would DEFINITELY Recommend her. Weather you like Natural & Simple Or Super Creative Art, She Does It All.
10 out of 10. Ladies, this is a hidden gem! This will be my forever salon when it comes to nails and brows for me I highly recommend Venus nails to anyone looking for fast and Professional ampled staffed Service. The atmosphere is so welcoming and especially when I visit I see the techs cleaning up right away so that makes me feel safe.
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Venus Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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