Village Beauty Supply

+1 908-822-8884

4811 Stelton Rd STE 5, South Plainfield, NJ 07080 United States of America

Open Today: -

Quick Facts About Village Beauty Supply

Strengths:

1. Wide variety of products: Customers have repeatedly praised the store for having a comprehensive selection of beauty and haircare products. This indicates that Village Beauty Supply is well-stocked and likely to cater to a diverse customer base.

2. Affordable prices: Several comments mentioned that the prices at Village Beauty Supply were reasonable, which is a significant strength considering the competitive nature of the beauty supply market. This could attract price-conscious customers and contribute to customer loyalty.

3. Friendly and helpful staff: Multiple comments highlight the helpful and friendly nature of the staff at Village Beauty Supply. This could enhance the overall customer experience and create a positive shopping environment. Good customer service can also lead to word-of-mouth recommendations.

4. Caters to diverse customer needs: Commenters specifically mention that Village Beauty Supply caters to black customers. This indicates that the store carries products that are specifically designed for customers with African hair and skin types. By catering to a specific niche, the business can establish a loyal customer base and differentiate itself from competitors.

5. Good reputation: The positive comments about Village Beauty Supply indicate that the store has a good reputation among its customers. This could contribute to word-of-mouth referrals and attract new customers to the store.

Weaknesses:

1. Inconsistent opening hours: One commenter mentioned that the store was closed even though the website stated it should have been open. Inconsistency in store hours can lead to customer frustration and inconvenience. The store should promptly update their website and maintain consistent opening hours to avoid such issues.

2. Limited product availability: One negative comment mentioned that the store frequently does not have the products customers are looking for. This could be a major weakness, as customers may be inclined to explore other options if they cannot find their desired products consistently. The store needs to ensure a more reliable supply chain to address this issue.

3. Limited marketing efforts: While customers who shop at Village Beauty Supply appreciate the products and service, there may be a weakness in terms of marketing and attracting new customers. The business could benefit from implementing more targeted advertising strategies, such as social media campaigns or collaborations with local beauty influencers, to increase brand awareness and bring in new customers.

4. Lack of consistent discounts: While one positive comment mentioned receiving a discount, there were no other mentions of ongoing promotions or discounts at Village Beauty Supply. Implementing regular sales or loyalty programs could encourage repeat business and help attract new customers.

In conclusion, Village Beauty Supply has several strengths, such as its wide variety of products, affordable prices, and friendly staff. However, there are some weaknesses to address, including inconsistent opening hours, limited product availability, limited marketing efforts, and a lack of consistent discounts. By addressing these weaknesses, Village Beauty Supply could further enhance its reputation and attract a larger customer base.

Best TL Reviews

worst place ever! Joe!! please learn better customer service! worst place every! never have the products you are looking for !

They have EVERYTHING!!!! The prices were very good and the staff is incredibly nice and helpful. I’m getting my beauty supplies from here from now on :)

The people who worked there were very nice and polite. They helped me with everything I needed

Edited: Got there a little after 6pm and store was closed. Need to update times on website.

The store has a great variety of the model model brand crochet hair. Lots of other haircare items to choose from.

Helpful and friendly staff and like others have said, they have everything. Solid hair supply store

Hands down my favorite beauty supply store! They have a wide selection of hair and hair products. Considering the area this is my new go-to hair supply store. I am so glad they have a hair store that caters to black customers! Very helpful too!

I only go every few months when I need random things. I am ALWAYS greeted when I walk in the door. That goes a long way with me. The customer service is always great and they are very friendly and nice.

Amazing service!! I come here all the time to get what I need and the man who works there is delightful. He is always so nice to me and even gave me a discount one time! My go to place for my hair care and personal needs.