Zeny Pet Grooming

+1 323-490-3924

8676 State St, South Gate, CA 90280 United States of America

Open Today: -

Quick Facts About Zeny Pet Grooming

Zeny Pet Grooming Place has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of their strengths and weaknesses, let's break down the comments mentioned above.

Starting with the strengths, one customer commented on the kindness and willingness of the groomer to clip their dog's nails. This highlights the groomer's ability to handle animals with care and ensure their comfort during the grooming process. Another positive aspect mentioned is the affordable pricing offered by Zeny Pet Grooming Place. This is seen as a strong point, especially in comparison to other groomers in the area.

Additionally, one customer praised the groomer for her patience in handling aggressive dogs. This showcases her professional expertise and ability to groom even the more challenging pets. Furthermore, it is mentioned that Zeny Pet Grooming Place provides water and snacks for the pets in their care, indicating their commitment to their well-being during their visit.

Moving on to the weaknesses, one customer expressed dissatisfaction with the long wait time. Waiting for two hours for their dogs to be groomed is seen as excessive, and it reflects a lack of efficiency in managing appointments and ensuring timely service. Another issue raised is the lack of communication from the groomer when delays or issues arise. This lack of communication can lead to customer frustration and creates a sense of unprofessionalism.

Furthermore, a customer claimed that their dog became aggressive after visiting Zeny Pet Grooming Place. While it is difficult to determine the exact cause of the aggression, this negative experience raises concerns about the groomer's ability to handle certain pets properly and provide a safe environment. This incident may deter potential customers who have pets with behavioral issues from choosing this grooming place.

Another criticism mentioned is regarding the groomer not following the customer's specific instructions. Although it is acknowledged that it could have been a mistake, the customer expected their dog's grooming to align with their requirements. This lack of attention to detail can lead to dissatisfaction and undermine the trust between the groomer and the customer.

Furthermore, one customer claimed that their cats were left in a box for 20 minutes before their nails were cut, despite explicitly expressing their preference for an alternative. The groomer's response, yelling at the customer and dismissing their concerns, indicates poor customer service skills and a lack of willingness to accommodate individual customer requests.

In conclusion, while Zeny Pet Grooming Place has some positive aspects such as their ability to handle pets with care and their affordable pricing, there are noticeable weaknesses in terms of long wait times, lack of communication, potentially causing aggression in pets, and failure to follow specific customer instructions. Improving these aspects would help in building a more reputable and reliable grooming service.

Best TL Reviews

My dog needed nail clipping she was so kind and didn't hesitate to clip them..I hadn't even had money I highly recommend her sweetest lady and great grooming jobs.thank you *ZENY*

Scheduled appointment to drop off my dogs 11am. Went to work and left my daughters in charge, at 10pm when i arrived home, dogs were still at groomers! Unfinished. We immediately got into car and she was working on 1 of my dogs and the other was still not done! My dogs had spent 11am to 1030pm in cages, she claims they have water and they give snacks, but I didn't see water in cages! When i told her this was unacceptable, she replied w machines weren't working properly. When i told her why she didn't call and let us know, her response was "next time." Never again will i take my dogs there, and i recommend YOU don't either.

Zeny siempre trataste al Husky y a él Browny, yo ya vivo en otro estado pero mis babies siempre iban contigo. Ya los dos estan en el cielo y te amaban gracias ????????????????

I liked this place the only reason why 4 stars is bcuz I told the lady not to trimmed too much of my dog front head hair cuz I put her a bow and they cut it off but she didn't looked bad but not exactly what I wanted.. but I know it was just a mistake of words.. I might take her back if this mistake won't happened again!

Don't take any pets to Zeny Grooming. This place made my dog very aggressive now. Don't know what happen but now I struggle to find a groomer that can handle her. She was NEVER like this until I went to this place. ????????

I took my two dogs there for the first time. They charged me 70 for both, they were showered combed and both got their nails trimmed and my small dog got a hair cut. They did a pretty good job with handling my dog guero especially since he hated the drying process. I was kind of worried because when I went to go pick him up his eyes were extremely red. The only thing that I would complain about was the wait, I waited two hours for them to get groomed.

Es un excelente lugar. Zeny es una groomer muy profesional. Toma cuidado y tiempo para poder dejar todas las mascotas muy bien. Tiene mucha paciencia en perros que son bravos... Tiene los mejores precios que en otros lugares alrededor...

I told the lady I did not want my cats to be sitting in a box for 20 minutes before she was able to cut their nails. I told her if it was going to happen in the future to let me know so I can let them run around in my vehicle with the AC on until she was ready. She proceeded to yell at me and telling me the cats are fine and she's been doing it for 20 years and she's knows what she's doing. I don't care what she says, if I don't want my cats in a box for 20 minutes then I don't want my cats in a box for 20 minutes. Especially with all the loud noises and dogs barking there