Quick Facts About Vina Nails
Vina Nails, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Tara's expertise and ability to make any request beautiful: One customer praises Tara for her skills and ability to transform any request into a beautiful result. This highlights the talent and creativity of the nail technicians at Vina Nails.
2. Courteous and attentive service: The same customer mentions that Tara takes her time and is courteous, indicating that the staff at Vina Nails provide friendly and attentive service to their customers.
3. Satisfied customers: Several customers express their satisfaction with the services provided at Vina Nails. They appreciate the quality of the work done on their nails and acknowledge the excellent service received.
4. Wide nail polish selection: A customer who got their nails done and feet polished mentions that they had a great selection of nail polish colors. This indicates that Vina Nails offers a wide variety of options for customers to choose from.
Weaknesses:
1. Complaints and rudeness from Tina: One customer complains about Tina's behavior and the refusal to fix their nails after suggesting a specific finish. This incident highlights poor customer service, which can have a negative impact on the overall experience for customers.
2. Painful and uneven nail service: Another customer mentions that their experience was unpleasant as they suffered burns and had unevenly sized and sharp-edged nails. This indicates a lack of attention to detail and potential incompetence from the nail technician.
3. Lack of communication and poor customer service: One customer mentions that they were not acknowledged or greeted upon arriving at Vina Nails. Additionally, when they inquired about the wait time, they were ignored. This highlights a lack of communication and poor customer service skills from the staff.
4. Inconsistent service and multiple employees handling one customer: A customer expresses frustration at being moved between three different employees during their visit. This lack of consistency can lead to mixed results and potentially lessen the overall quality of the service provided.
In conclusion, Vina Nails has some notable strengths in terms of skilled technicians, a wide selection of nail polishes, and satisfied customers. However, they have some prominent weaknesses, including poor customer service, a lack of attention to detail, and inconsistent service. These weaknesses may need to be addressed and improved upon in order to provide a better overall experience for customers.
Best TL Reviews
Tara is always lovely. I can bring her any request and she figures out a way to make it beautiful. Takes her time and is courteous.
Tina from Vina nails has numerous complaints. She refused to fixed my nails even though she was the one that suggested to put top clear finish on my design. I have been coming to this shop way before she took over never had a problem. And now there's a problem!!! Tina from Vina nails ????... is nasty, vulgar...
I went here today for the first time! Never again! The girl was brutal she burned every finger with the tool they use! Some nails are so much smaller than the others! Very sharp on the edges of ever nail! Nail polish on my skin around nails!
Thank you for your excellent service!
After one week here my nails.
See you soon❤️❤️????
Very rude! Wasn’t even acknowledged or greeted when I walked in. I was sitting there for 30 minutes. I then asked how long is the wait for a full set. The lady ignored me. Horrible service!!
Only been here once, but I loved it! I got my nails done and my feet. I picked the design I wanted and the colors, no problem. They did a great job, nice color/polish selection, people were nice, I would highly recommend and go next time I'm in the area.
They always do a great job on me and my daughter nails ???????? ????
I was thrown around between 3 different employees, one took off my old set of nails, one put the new tips and another did the rest so that was frustrating but the younger man who actually put the powder and finished them did a great job and I loved how they turned out. I got a full set French tip with gel. Sorry about the bad photo, it’s the only one I took after a few days
Place Pictures
Vina Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
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