Quick Facts About 42nd Street Nails spa
42nd Street Nails spa place has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments made by customers. Based on the feedback, the following aspects can be highlighted:
Strengths:
1. Great services: Many customers have praised the quality of services provided at 42nd Street Nails spa place. They mention that the salon offers great manicures and pedicures.
2. Professional owner/manager: Several customers appreciate the professionalism and hard work of the owner, Lynn. They mention that Lynn runs the salon well and ensures that her employees also provide good service.
3. Immaculate salon: Customers feel safe and comfortable in the salon due to its cleanliness. This indicates that the salon prioritizes hygiene and sanitation, which is important for customers' well-being.
4. Talented employees: Some customers specifically mention Sarah and Rose as talented nail technicians who have provided excellent services. This indicates that the salon has skilled employees who can deliver high-quality work.
Weaknesses:
1. Long waiting times: One customer mentions that waiting for services at the salon can be time-consuming. They suggest coming prepared for a potentially long wait. This highlights a weakness in the efficiency and scheduling of the salon.
2. Inconsistent customer service: One comment states that the owner, Lynn, has become nasty and unprofessional. This suggests a decline in customer service and may lead to negative experiences for customers.
3. Difficulty in getting appointments: A few customers mention being unable to secure appointments at the salon, even when they called in advance. This indicates a potential weakness in the salon's appointment management system.
4. Inadequate shaping of nails: One customer complains that their acrylic nails were not properly shaped during their visit. This suggests that there may be inconsistencies in the quality of the salon's services, particularly when it comes to nail shaping.
5. Unprofessional behavior: The incident in which the manager told a customer to get out reflects poorly on the salon. Such unprofessional behavior creates a negative image and may drive customers away.
In conclusion, 42nd Street Nails spa place has several strengths, including great services, a professional owner, and a clean environment. However, the salon also faces weaknesses such as long waiting times, inconsistent customer service, difficulty in securing appointments, inadequate shaping of nails, and instances of unprofessional behavior. Addressing these weaknesses could improve the overall customer experience and the salon's reputation in the industry.
Best TL Reviews
Gd job
Great services. I've gone twice now, both times I was there a full 2 hours for a pedicure. Waiting is a Thing. Just come prepared for that, and all should be good
This nail salon is the best. The owner Lynn is professional, caring, helpful, and runs and works hard to do a great job...and have employees that do too. Sarah and Rose are fantastic. They gave my teenage granddaughters beautiful acrylic nails, which made all of us every happy. The salon is immaculate, which made us feel safe and comfortable. We were immediately made to feel welcome and look forward to going back. We highly recommend this wonderful nail salon, which offers many choices in manicures and pedicures.
I have been coming to this location and love them all. Lynn started doing my nails and now I go to Sarah and Rose does my pedicures. My whole family has frequent this establishment and have only nice things to say. Definitely recommend 42nd at Nail Salon
Lynn is so nasty and unprofessional now. Her workers are visibly shaken by her tyrannical ways. I will never visit this establishment again. I remember when the shop first opened she has such a bright and sunny disposition she was warm and welcoming now she reminds me of the store owners that's have the "hurry up and buy" mentality. I'll take my money elsewhere. There is NO excuse for her acting the way she does now.
A few times I was told I couldn't get an appointment. One of the times, was my birthday weekend! I called at 4:00 pm. (They close at 6 or 7)..was told yes at first. Five minutes later, I received a call and told I could not be serviced. I have seen people walk in all the time ..late around 5:30 pm which is very close to closing time ..and get service.Lastly, Lyn the owner is moody and can be nasty with her attitude. It's because of her that I stopped going there. I took my money and business elsewhere and LOVE my new place. They do fabulous work and a lot cheaper than 42 Street's overly inflated prices. ????????
I had my nails done for 35 years so I know alot about nails, the first week after having acrylic nails done, and not very long nails 2 of them broke off.. I'm not i.pressed at all... that is a sign of cheap or outdated acrylic
I been here about 6 times ONLY because it’s close to my house and I don’t like to travel far for nails. My last day here was ridiculous. All my acrylic nails was shaped going to the left and right. None of my nails were up to part with the shaping. I explained that to the lady she gets upset and sends another lady that gets upset. So long story short they keep trying to fix the problem and shaved my nails all the way down when they were long. I told them this will be my last day coming here. The MANAGER then told me to get out. So I left with my hands LEFT unpainted and done. Very unprofessional!!!!!
Place Pictures
42nd Street Nails spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 09:30 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
Places