Quick Facts About Rose Nails & Spa
Rose Nails & Spa has several strengths as mentioned in the comments. Firstly, they are praised for providing amazing services and being super sweet and friendly. This indicates that the staff at Rose Nails & Spa have good customer service skills and create a positive and welcoming atmosphere for their clients.
The comment about the nail technician comparing the length of the nails to ensure consistency shows attention to detail and a commitment to providing quality services. This attention to detail can contribute to customer satisfaction and a better overall experience.
Additionally, the reasonable prices at Rose Nails & Spa are highlighted, which can be a significant strength for attracting and retaining customers. Offering competitive pricing can help the salon stand out from its competitors and appeal to a wider range of clients.
The cleanliness of the salon is another strength mentioned in the comments. Customers appreciate that the stations are wiped down after every customer, and COVID-19 precautions such as mask requirements and temperature checks are in place. This indicates that Rose Nails & Spa takes the safety and well-being of their customers seriously, which is particularly important during a pandemic.
The positive reviews and recommendations mentioned in the comments also indicate that Rose Nails & Spa has a good reputation. This can be a significant strength for attracting new customers and building trust. The fact that the salon lost potential business due to a negative experience further highlights the importance of maintaining a positive reputation.
On the other hand, there are some weaknesses mentioned in the comments that Rose Nails & Spa should address. One comment mentions that the salon turned away a customer, stating they were too busy. This gives the impression of bad business practice and can be detrimental to the salon's reputation. Turning away customers without a valid reason can result in lost business and negative word-of-mouth.
Another comment highlights a negative experience in which a customer's daughter had a poor manicure and pedicure, with bleeding cuticles and uneven, lumpy nails. This indicates that the salon may have some consistency issues with the quality of their services. Inconsistency in service quality can lead to dissatisfaction among customers and may result in them seeking services elsewhere.
Lastly, one comment mentions that the staff at Rose Nails & Spa was not friendly or accommodating when the customer asked about services. This negative impression can turn potential customers away and may indicate a lack of strong customer service training or policies.
In conclusion, Rose Nails & Spa has several strengths such as providing amazing services, friendly staff, reasonable prices, cleanliness, and positive reviews and recommendations. However, the salon should address weaknesses related to turning away customers without a valid reason, inconsistencies in service quality, and poor customer service. By addressing these weaknesses, Rose Nails & Spa can further improve its reputation and attract and retain more customers.
Best TL Reviews
They are amazing. The lady that has done my nails did AMAZING and they are super sweet and friendly. Safe and cautious. Definitely recommend! Been 2 times now and will definitely be continuing.
My first time there. And finally a business that actually listens to what I'd like to have done! My nail technician today was really sweet and very professional (I'm sorry I didn't ask for her name). She even compared the length of the nails to make sure they're the same. Never had that done before at the many places I've been prior. Fantastic experience! Their prices are very reasonable. It's very clean, station's are getting wiped down after every customer. Masks are required and you get your temperature taken. I'm very impressed!
Reviews and recommendations are big in my book! I moved to Delaware from Atlanta last March. Finally got settled enough to find a new nail salon here. First time coming into this establishment for a manicure and pedicure and she tells me they wouldn’t have time. I came in on a Thursday at 1pm and they close at 7. How do you know if could wait? Also, it was mandatory to wear a mask (irritated me but ok). I have several family members that moved here and folks that visit that like to get their nails done while in town so they lost a bunch of business.
Anyway, I went to Love Nails and Spa. They are super nice, the place is clean and relaxing, and the pedicure chairs are amazing! Also, my toes and nails looked fantastic!
I have been here a few times and each time I was satisfied with the end results! Thank you to the nice lady who did my nails today (my glasses were falling off of my face and she stopped to let me adjust them which I found considerate). I will definitely be coming back for my full sets.
A lovely place to have your nails done. This was my first visit and made my follow up apt to go back. Clean, Covid-19 precautions. Thanks for taking me without an appointment ????
Very friendly, greeted me with a smile. Salon is clean, wiping the plexiglass partitions and chairs to sanitize, which is important. My nail tech, IRIS gave me the best manicure and pedicure. She was very thorough. The atmosphere is so pleasant and quiet. I look forward to my next session there.
Took my daughter here today to get a full set and her poor fingers were mutilated. Her cuticles were bleeding and now hours later all cuticles are red, swollen and are hurting her. Aside from that huge issue, her nails turned out terrible. They are all uneven and lumpy. I will be finding another salon to take her to from now on.
They turned us away after asking what my mother and I wanted and told us they were “to busy” when it did not look busy at all . They just did not want to do it .
Thats the first impression given for that it’s bad business . SMH very upsetting was looking forward to trying there .
Rose Nails & Spa Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places