Ann Spa & Nails

+1 910-346-2041

521 Yopp Rd #206, Jacksonville, NC 28540 United States of America

Open Today: -

Quick Facts About Ann Spa & Nails

Ann Spa & Nails is a nail salon that has a mix of positive and negative reviews. In order to evaluate its strengths and weaknesses, we can analyze the comments left by customers.

One of the most commonly mentioned strengths of Ann Spa & Nails is the quality of their work. Many customers are satisfied with the results of their manicures and pedicures, stating that the staff does an amazing job every time. This is particularly evident in comments where specific nail technicians are mentioned, such as the customer who praised Hao for her perfect oval shape and natural-looking acrylics. This indicates that the salon has talented and skilled technicians who can meet various nail style preferences.

Another strength is the customer service provided by the staff. Several reviewers mention that the staff is kind, patient, and friendly. This is particularly important in customer service-based industries like nail salons where customers want to feel welcomed and comfortable. The fact that customers feel they are not judged is also a positive aspect, as it shows that the staff creates a non-judgmental and inclusive environment.

Additionally, the salon receives positive feedback for its wide range of nail colors and affordable prices. This indicates that customers have a good selection of colors to choose from and that the prices are reasonable compared to other nail salons.

However, Ann Spa & Nails also has some weaknesses that should be addressed. One issue that comes up frequently is the problem with punctuality and wait times. Several customers complain about having to wait for their appointments, with one customer mentioning a wait of over 30 minutes without receiving service. This indicates that the salon may have difficulties managing its schedule and honoring appointment times, leading to frustration and wasted time for customers.

Another weakness mentioned is inconsistencies in pricing and the quality of the service. Some customers complain that the pricing was incorrect, while others mention that their nails were crooked or that the polish chipped after only a few days. These issues suggest that there may be a lack of attention to detail and consistency in the salon's service standards.

There is also a significant negative review from a customer who had a bad experience with a male nail technician. The customer claims that their toes were cut badly, causing pain and discomfort. This comment highlights a potential issue with the salon's training and quality control, as well as the need to ensure the safety and well-being of customers.

In conclusion, Ann Spa & Nails has several strengths, including the quality of their work, friendly customer service, a wide range of nail colors, and affordable prices. However, they also have weaknesses, such as issues with punctuality, inconsistencies in pricing and service quality, and a negative experience with a male nail technician. By addressing these weaknesses, the salon could improve the overall customer experience and reputation.

Best TL Reviews

Had a gel manicure was $35 for colored French tip. Idk his name but when I requested him to do the tip skinnier he delivered! The color I got was sandcastle. Second time coming and I love it, I don’t feel judged.

My absolute favorite nail salon. No matter how busy they are, they are so kind & patient. Also they do amazing on my nails EVERY time. ????

DONT RECOMMEND FOR YOUR SAFETY!!! I would rate this 0 stars if I could , a male did my toes he cut all my toes up so bad I couldn’t even stand putting my feet in the water without it burning , and they just dd. A horrible job. had to go another nail salon the next day and they had to be careful around all the cuts and

Hao did such a good job on my set. She made the oval shape perfect on each nail and made the acrylic thin and natural looking like I wanted.

I have become a regular here and have been attended by all of them. They’re all great! They know what I like and my style.

I have never had to wait! The best pedicure I have ever had! Everyone is very friendly, they have beautiful nail colors and excellent prices! I give them 5 stars ????????

Pricing was incorrect. My nails are crooked. And only 4 days later polish chipping.

This place does a great job however, they have no respect for time! I've been here a few times and there was always a wait (not a problem) The problem is when you make an appointment and wait over 30 minutes and still no service. Appointments mean I scheduled this time therefore it should be respected as I am a very busy person. Just waisted an hr of my busy day driving up and waiting for nothing!!! Why take appointments if no one will be available ?