Quick Facts About Bliss Nails & Spa
Bliss Nails & Spa has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the place. In this analysis, we will discuss the strengths and weaknesses of the establishment based on the comments provided.
Starting with the strengths, it is mentioned multiple times that Bliss Nails & Spa is a relaxing and wonderful place. Customers appreciate the ambiance and vibes of the salon, which enhances their overall experience. Many customers have praised the beautiful nails they received, indicating that the salon excels in nail services. The positive comments also highlight the friendly and accommodating nature of the staff, describing them as sweet and amazing. This is a strong indication that Bliss Nails & Spa has a considerate and customer-focused team.
Another strength of the salon is the flexibility and willingness to cater to customer requests. Customers mention that the staff was willing to help even when they were busy or closed. This level of dedication to customer satisfaction is commendable and indicates that the establishment prioritizes its clients. Additionally, the staff is described as wonderful and attentive, which shows a commitment to providing quality service.
Bliss Nails & Spa has also received positive feedback regarding their appointment system. Customers recommend making an appointment, but mention that walk-ins are usually accommodated as well. This indicates that the salon is well-organized and efficient in managing customer flow.
Despite these strengths, there are also some weaknesses mentioned in the comments. One customer mentions that the prices are relatively high for a full set with gel polish, which might deter potential customers who are price-sensitive. Another complaint revolves around the communication issues faced by a customer with allergies. This indicates that the staff may need better training in handling customer inquiries and seeking to understand and accommodate special needs.
In terms of the nail services, a customer mentions that their nails were cut shorter than desired, showing a lack of attention to the specific request. Furthermore, there were instances where customers experienced accidents or mishaps during their visits, such as a friend's finger being cut and the skin on a customer's heel being broken. This suggests a potential concern with the level of expertise and attention to detail among the staff members.
Another weakness mentioned is the issue of rushing through a service. A customer had an unfinished nail with a small crack, and instead of addressing it properly, the staff simply added a top coat. This indicates a potential lack of thoroughness or attention to detail that can be improved upon.
Lastly, it is mentioned that Bliss Nails & Spa prefers cash payments and only accepts cash or checks. This could be seen as a weakness, as it limits payment options for customers who prefer to use credit or debit cards.
Overall, Bliss Nails & Spa has several strengths, including a relaxing ambiance, beautiful nails, friendly staff, and willingness to cater to customer requests. However, there are areas for improvement, such as communication, attention to detail, and diversifying payment options. By addressing these weaknesses, Bliss Nails & Spa can enhance the overall customer experience and solidify its position in the market.
Best TL Reviews
Beautiful nails and very relaxing place :) Lee (I believe that was her name) did an amazing job! She was super sweet and did her best to make sure I was happy.
This place is so wonderful! Outside of the great job they've done on my nails and toes the vibes and friendliness is impeccable. I've been there several times and will be going back.
Went in with a patriotic design in mind (actually had a picture to show them) and what I got was way better than I expected!! They were super busy and still helped me instead of turning me away even after they closed they still finished what I requested!! Very friendly people also :-)
its hit and miss 45 for a full set with gel polish..
I have always enjoyed my trips hear .
Went for pedis with the girls. They were flexible about adding an additional person for a manicure. Trying to communicate my allergy was a struggle. So I just opted for the basic pedicure. The gal that worked on me broke the skin on my heel scrubbing but otherwise did a great job. We were all happy with how our gel pedicures turned out. Of note, they prefer cash and only take cash or checks.
this place sucks. they made my nails shorter when i asked for them to be longer and cut my friends fingers and cut my toes. took way too long for such a simple thing.
Absolutely wonderful staff and service. Recommend getting an appointment, but they are usually good with walk-ins.
Thé lady who did the pedicure was amazing. The staff was truly amazing however once I checked my mail before the top coat it looked cracked so I ask her to double check and she just put the top coat on when indeed the nail has a small crack. Then she hit a nail that was wet and just top coated it. I understand she had her child and was rushing but I’m paying for a service that requires your attention. It was a nice experience besides that.
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Opening Hours
Monday | Closed |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 10:00 AM - 06:00 PM |
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