California Nails

sears entrance, 1000 Ross Park Mall Dr #3, Pittsburgh, PA 15237 United States of America

Open Today: -

Quick Facts About California Nails

California Nails Place has received mixed reviews from customers, indicating both strengths and weaknesses. In order to provide a comprehensive analysis, this response will discuss the strengths and weaknesses of the salon based on the provided comments.

Starting with the strengths, one customer mentioned that the salon is conveniently located in Ross Park Mall, which is likely to attract customers who are shopping in the mall and looking for nail services. Additionally, another customer mentioned that the salon offers a large variety of nail polish colors, which is a strength as it provides customers with options to choose from and tailor their experience to their preferences. Furthermore, a regular customer praised the owner, Christine, for providing excellent service and mentioned that they are always complimented on their nails and eyebrows. This suggests that the salon has skilled technicians who can deliver quality results that satisfy customers. Additionally, this customer mentioned that the salon provides a calm and serene atmosphere, which appeals to mature and professional women. This indicates that the salon caters to a specific target market and understands their preferences, creating a positive and relaxing environment.

Moving on to the weaknesses, one customer had an extremely negative experience at the salon, stating that their nails were smudged and marked up for hours after the manicure. They also mentioned that the staff responded with rudeness and unprofessionalism when they requested a refund. This indicates a lack of customer service and professionalism, which is a significant weakness for any service-based business. Another customer mentioned that they received a French pedicure with a pink finish that looked awful due to a sloppy application and rushed service. This suggests a lack of attention to detail and quality control within the salon. Another weakness highlighted in a comment was a case where the technician did not remove all of the previous dip polish and filed too close to the cuticles, causing cuts. The customer also mentioned that the technician improvised by using clear nail polish instead of the appropriate step in the polish system. This highlights a lack of technical skill and attention to proper procedures within the salon, resulting in a negative experience for the customer.

Furthermore, several comments mentioned issues with pricing and transparency. One customer mentioned that they were overcharged and not provided with a clear explanation of the additional costs. Another customer mentioned that the salon charged them $50 for a full set of nails that did not meet their expectations. These comments highlight a lack of transparency and fair pricing practices, which can negatively impact customer satisfaction and loyalty.

In summary, California Nails Place has some strengths such as its convenient location, variety of nail polish colors, and ability to cater to mature and professional women. However, the salon also has several weaknesses in areas including customer service, attention to detail, technical skills, and pricing transparency. These weaknesses can lead to negative customer experiences, dissatisfaction, and loss of potential business. It is important for the salon to address these weaknesses in order to improve its overall performance and customer satisfaction.

Best TL Reviews

I wouldn’t even give them a single star, but I have to in order to write this review. My friend and I went to get manicures (she got gel and I got regular polish), she had dip on previously and had to sit with her nails in acetone for 30+ minutes. My nails were dried twice and completely smudged and marked up for hours after. I had asked for a refund or something of the sort (I had them fixed once already) and they responded with absolute rudeness. I called the following day and they responded with the same rudeness and unprofessionalism that they had the previous day. I will NEVER return to that establishment. The worst nail salon I have ever been to in my life. So bad that I’m willing to write a review about it since I’ve never given a poor review on something. Do not go there!

This place is conveniently located in ross park mall. I came in to have an acrylic refill. Everyone here was very nice. They offer an extremely large variety of nail polish colors. 2 weeks later and my nails still look beautiful. I didn't have to wait long and am very happy with the results. I definitely will be returning here again

Not sure why all the bad reviews are out there. Every time I go to this salon they do a great job. Christine is great and has a welcome sense of humor (not easy to find these days)! People need to get a grip and realize the world doesn't revolve around them... sometimes you have to wait 10 minutes or so because it's a busy salon for a reason! They offer very good customer service, which isn't easy these days when everyone is so self important that they feel they have the right to treat people however they want because "they pay for it"....we ALL pay for what we want..that's life!

I am a regular here and I am shocked at some of the experiences posted about this salon. Christine (Owner) takes care of all my services there and I've never been disappointed. I came to Christine after a horrible experience at another salon 3 years ago. I found her and never looked back. I am an extremely picky client and not always the easiest to please, so if I'm giving a positive review you can take it to the bank! I always get complemented on my nails and my eyebrow so they must being doing something right. This salon provides a calm, serene atmosphere that mature and professional women appreciate. Very relaxing and peaceful after a long day---I really don’t know what some of these girls are talking about.

I got a French pedicure with a pink finish and it looks awful. The pink polish was somehow chunky and left my nails completely jagged and the nail technician got it all over the white polish, which she didn’t smooth into straight lines like a French style has. She also got the white polish all over my toes because she was in a rush to finish me to get her scheduled appointment started. Worst pedicure I’ve ever gotten and definitely not worth the $40 I was charged.

I got my nails done tonight (I was a walk in) and I paid for a full set. I go to this place every once in a while if my normal person isn’t available. However, i asked for long nails they gave me short nails. My artist didn’t measure the nails first she just started to glue nails on. I literally was in and out because of how quick and sloppy she did my nails. Then the lady (idk her name) was rude and did a horrible paint job. Personally I wouldn’t go back but maybe she was having a bad day idk. Worst $50 I spent.

I just got my feet done and my daughters nail who is 11 mind you and I asked three times how much a pedicure was with gel polish. The gentleman said $33 and I told them regular acrylic nails for my daughter which the sign says $30 and up. After we finished they told me $100. Last I checked $33 plus $30 was $63. Even with the gems she got it shouldn’t be $20 up charge.... just kind of ridiculous in my opinion.

Went in for a Dip polish. The nail tech did not remove all of the previous dip polish and filed too close to my cuticles causing cuts. She ran out of the step 4 of the polish system and used clear nail polish instead. She also turned a mini fan on for my nails to dry. My nails are uneven...a pure shote job! Don’t waste your time nor money on their Dip services!