Quick Facts About Chic nail & spa
Chic Nail & Spa place has several strengths as well as weaknesses based on the comments provided.
One of the major strengths highlighted in the comments is the skill and expertise of the nail technicians, particularly Karen. Customers mentioned that she did an amazing job on their nails, both in terms of intricate designs as well as clean and quality work. Karen's flawless execution and ability to understand the style and preferences of the customers were highly appreciated. This consistency in delivering excellent service is a major strength for Chic Nail & Spa and has resulted in many customers becoming regulars.
Another strength of the salon is the customer service and communication skills of the staff. Customers mentioned that they were welcomed right away and that the staff had amazing communication skills. This creates a warm and friendly environment for customers and contributes to a positive overall experience.
The salon's flexibility and willingness to accommodate customers were also highlighted as strengths. One customer mentioned that they were able to squeeze in a last-minute appointment, even close to closing time. This level of flexibility and customer service is appreciated by customers and contributes to their satisfaction.
However, there are also some weaknesses mentioned in the comments. One customer noted that their nails started peeling and chipping the day after getting them done. This indicates a lack of durability and quality in the products used or the application process. The customer also mentioned that they were unable to get the nails replaced within the specified timeframe due to their schedule. This suggests a weakness in the salon's policy and flexibility in addressing customer concerns or issues.
Another weakness highlighted in the comments is the issue of overcharging. One customer mentioned that they felt they had overpaid for their services compared to others who had received similar or more extensive work done. This indicates a lack of consistency in pricing or transparency, which can lead to customer dissatisfaction and a sense of being ripped off.
Overall, Chic Nail & Spa place possesses strengths such as skilled technicians, excellent customer service, and a willingness to accommodate customers. However, there are also weaknesses in terms of durability and quality of the work, as well as inconsistencies in pricing. These weaknesses should be addressed in order to improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
I had my second visit to Chic today and both times I could not have been happier with my nails! I requested intricate designs both visits and Karen made it happen beautifully both times! In fact, I almost wanted to keep my design from 3 weeks ago as it still looked great, but needed to change it for an event next week. Thien also gave beautiful, clean, quality pedicures both visits. It's great to have found Chic and they've made a new regular out of me.
Amazing staff! I was welcomed right away! They have amazing communication skills! They fixed a set of my nails I got done somewhere else. I came in 30 minutes to closing on a Sunday. They got me right in! Karen was quick and efficient, she knew exactly what style I was going for. I definitely recommend this nail salon! Thank you chic nail and spa! My nails will look great in Vegas ????
My nails started peeling and chipping the day after I got them done. This was a fill and I spent $90 for it. I drive from north Seattle to get my nails done here and had a business trip so I wasn’t able to come in within 2 days to get them replaced.
That’s completely okay if that’s policy but for all my nails to fall apart within the span of a week, one even breaking off, isn’t okay.
Jenny did my acrylic nails and she did an amazing job. If I go back it’s for that reason. Although I think I overpaid because I paid for mine and my sisters nails and it cost like $110. Although I got acrylic and she got dip it shouldn’t have costed that much!
Update 2022- Karen does my nails now change from 4 to 5 stars. She’s amazing I always go here for manicure. I got my nails done for my wedding by her. $65 for these, I gave a great tip:)
Took my girl to get her nails done here and they overcharged her. She says usually when she goes here she pays $65 and they charged her $110. 2 other people were in there getting there nails done they charged 1 person $75 and the other $85. The person they charged $85 got more work done than my girl did and only paid $85. What a rip off don't go to this place. They are horrible and slow.
The service was great. the stylist went over and above trimming, painting , shaping my nails and asking each step if what she was doing was ok or to my liking.
I love Karen. She did such a great job on my nails and my mother in law’s. Would recommend her to anyone who wants to get their nails done either acrylic or gel she can do a lot of designs. If you stop by federal way go to chic nails and spa they have a great team of technicians there!! Highly recommend it!
Karen is THE best!! She does a flawless job every time and always does my nails the exact way I want them. I will always get my nails done by Karen (:
Place Pictures
Chic nail & spa Info
Amenities
Payments
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Debit cards
Health & safety
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Staff wear masks
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Mask required
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Staff required to disinfect surfaces between visits
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Temperature check required
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Staff get temperature checks
From the business
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Identifies as women-owned
Planning
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Appointments recommended
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
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| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
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Location
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