Quick Facts About Chiquis Pet Grooming
Chiquis Pet Grooming place has received a mix of positive and negative comments from customers, which provide insights into both the strengths and weaknesses of the business.
Starting with the strengths, several customers praised the grooming service provided by Chiquis Pet Grooming. One customer mentioned that their dog looked very pretty and happy after the grooming session. Another customer appreciated the fact that their big dog smelled good and looked beautiful after visiting the groomers. These positive comments highlight the ability of the staff to effectively groom pets, leaving them looking and smelling great.
Customers also mentioned that the staff at Chiquis Pet Grooming were friendly and provided excellent customer service. One customer mentioned that the people at the establishment were polite and kind, while another appreciated the attention to detail, such as well-trimmed nails and bows. These comments indicate that the business has a positive and friendly atmosphere, which is likely to make customers feel welcomed and valued.
Another strength highlighted by a customer is the cleanliness of the grooming place. They mentioned that the dogs are well taken care of and the place is hygienic, indicating that the business maintains a clean and safe environment for pets.
Moving on to the weaknesses, numerous negative comments revolve around the staff's lack of competence or professionalism. One customer had a poor experience when their yorkie developed an eye infection and corneal ulcer after the grooming session. The customer claimed that the groomer denied responsibility and made offensive remarks. This indicates a lack of accountability on the part of the business, as well as poor communication and customer service.
Another customer mentioned that their dog's hair was not trimmed despite specifically requesting it. They also had a negative experience with the staff's response to their complaint. This suggests a lack of consistency in the quality of service provided by the groomers and a failure to address customer concerns.
The wait times at the establishment were also a concern for some customers. One customer had to wait for four hours for their dog to be groomed, even after calling to inquire about the status. This reflects a potential lack of organization and efficiency in managing appointments and providing timely service.
Furthermore, one customer mentioned that the prices charged by Chiquis Pet Grooming were higher compared to other grooming businesses. They expressed dissatisfaction with the lack of value for money. This indicates a potential weakness in their pricing strategy and may deter price-conscious customers.
Overall, Chiquis Pet Grooming place has strengths in terms of effective grooming services, friendly staff, and a clean environment. However, weaknesses were identified in terms of accountability, professionalism, consistency in service quality, wait times, and pricing. Addressing these weaknesses would be crucial for the business to maintain and improve its reputation in the market.
Best TL Reviews
Do not waste your money, time or dog's health!!! Took my 6 yo yorkie for a grooming and when we picked him up he had his eyes closed. Went home and he kept rubbing his eye and kept shaking his little head. I figured it was the perfume or shampoo they used so I showered him. Went to bed the next day he was the same. Coming Monday his eye was complete shut. Long story short he has a corneal ulcer caused by an eye infection and/or trauma to the eye and can possibly lose his vision. Contacted the groomer and the "Owner" had the nerve to say he already had "conjunctivitis "! HA he is also a Vet I guess!?. Do not waste your money as they do not take responsibility for their doing. The Owner told me a lot of people try to make money off them or have them pay for vet bills. So offensive in every way possible. Horrible customer service. Horrible way to run a business.
Me encanta llevar a mi perrita Marilú a este lugar , vale la pena manejar 50 minutos para llegar por que el servicio que ellos te ofrecen es muy bueno, dejan a mi perrita oliendo tan bien y me gustan los moñitos que le ponen además las personas en este lugar son tan amables, antes de conocer este lugar visite otras estéticas para perros y siempre me he decepcionado. Lo recomiendo mucho
This place left my Girasol looking very pretty. She looked so happy coming home as well, they made her look cute just in time for her Birthday and Valentine’s Day! Absolutely will be coming back!
We are so glad we found you! Our big dog smells so good and looks beautiful! She didn’t seem all stressed out when I picked her up…like she does at other groomers. And we love the details like well trimmed nails and the little bows! Thank you all!
Soy nuevo en la ciudad, la Estetica de Miranda quedó atrás.
Entiendo que “Miranda” llevaba nudos, expliqué claramente lo que no quería y cuestione si ellos podían hacer un corte con ciertas cualidades y dijeron que si.
debo aclarar que si ellos hubieran dicho “NO” ó el precio es diferente lo hubiera pagado.
EL resultado fue exactamente lo que EXPLIQUE que no quería!!!
A demás, que Miranda tenía una herida leve en su uña que tuve que cuidar y limpiar ellos no dijeron nada.
Ustedes son responsables de nuestros perros desde el segundo 2 que los ponemos en sus manos, su servicio es bueno sus habilidades no me parecieron satisfactorias.
Honestly if you have a big dog, don’t waste your time here. They charged me $90 and only showered my husky. Didnt trim her hair, didn’t cut her nails just made her smell good. When I told them about her hair not being trimmed they threw a big fuss! Saying that husky’s hair can not be trimmed. First of all, yes they can, they CAN’T be shaved. Second, 2 years ago they trimmed her perfectly at this place so it is just the new staff that doesn’t want to work.
Ps: I took my dog to summit animal hospital and they did a fantastic job. Even charged me $70 not $90.
by far the best grooming service ive been too... i truly trust these ladies with my boy. i wish they would consider opening another location further north. ("cough" Portage park) or if they offered mobile service i would definitely take advantage of that service... someone convince these ladies to expand business please....
I have taken him for a couple of times now and they groom him well, he comes out smelling really good, his ears are also cleaned good and they always put on a cute bandana ????
Update:
It seems like the staff have changed, and there is definitely more dogs they need to attend. I waited 4 hours for his cut so I even called and that’s when they told me he would be ready in 20 minutes. The pets are for the majority of time held for wait times. They also didn’t trim a piece of fur on his chin he looked funny, I paid the basic $45. Still happy overall though he comes smelling great with a cute bandana
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Chiquis Pet Grooming Info
Amenities
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 04:00 PM |
| Wednesday | 09:00 AM - 04:00 PM |
| Thursday | 09:00 AM - 04:00 PM |
| Friday | 09:00 AM - 04:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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