Cristina B Salon

+1 720-660-6043

14219 E 21st St, Tulsa, OK 74134 United States of America

Open Today: -

Quick Facts About Cristina B Salon

Strengths:

1. Eyebrow threading skills: The salon is highly praised for its eyebrow threading services. Customers mention that the results are amazing and worth the visit. This indicates that Cristina B Salon has skilled and experienced staff when it comes to eyebrow threading.

2. Loyalty of customers: The salon has managed to retain customers for a long time, as mentioned by a client who has been coming for almost a year and won't go to anyone else. This shows that the salon has successfully built a loyal customer base, which is a strength in terms of customer satisfaction and reputation.

3. Convenient location: The salon is located in the east side, which is a convenient place for customers who prefer not to drive to more congested and ritsy areas. This shows that the salon has strategically positioned itself in an area with a demand for more local salons, indicating potential for business growth.

4. Fast service: Despite being a small and busy salon, customers mention the fast service provided by the salon. This indicates that the salon has efficient staff and can handle a high volume of customers without compromising on the quality of service. Fast service can be a strength in attracting and retaining customers who value their time.

5. Positive feedback on Christina: One customer specifically mentions Christina's professionalism and thoroughness in eyebrow threading. Another customer mentions that Christina has been their wife's stylist for eight plus years. This indicates that Christina is a skilled and trusted stylist, which is a strength for the salon in terms of customer loyalty and satisfaction.

Weaknesses:

1. Pricing discrepancies: One customer mentions that they were charged much more than the initially quoted price for highlights and a haircut. This indicates a weakness in the transparency and consistency of pricing at the salon. Customers should feel confident that they will be charged the correct amount and not feel taken advantage of.

2. Inconsistent quality of work: One customer complains that the highlights did not last, and the overall quality of the work was not satisfactory. The customer also mentions that it is not the first time they have experienced such issues at salons. This indicates a weakness in the consistency and quality control of the salon's services. Customers should be able to rely on consistent and high-quality work.

3. Negative customer experiences: Two other customers express their negative experiences, one involving a haircut that left the client's daughter in tears and ruined their New Year's dinner. These negative experiences are weaknesses for the salon as they can damage its reputation and deter potential customers.

4. Lack of direct response from the owner: Despite customers expressing their dissatisfaction and concerns, the salon owner's response is dismissive and defensive. This indicates a weakness in customer service and the owner's ability to address customer concerns, potentially leading to further dissatisfaction and negative reviews.

5. Limited staff: One customer suggests that the salon could benefit from having more staff. This indicates a weakness in the salon's capacity to handle a high volume of customers efficiently. The limited staff may contribute to longer wait times or rushed services, which can affect the overall customer experience.

In conclusion, while Cristina B Salon is praised for its eyebrow threading services, a loyal customer base, and convenient location, it also faces weaknesses such as pricing discrepancies, inconsistent quality of work, negative customer experiences, a dismissive owner response, and limited staff. These weaknesses should be addressed in order to improve overall customer satisfaction and maintain a positive reputation.

Best TL Reviews

Si existiera la opcion de cero estrellas, esa seria lo que aqui merecen. Es la primera vez que piso esa salon y mi experiencia fue muy desagradable. Hice una cita para hacer highlights y cortar las puntas. Me dieron un precio y luego terminaron cobrandome mucho mas. Bruno fue la persona. Hable con Cristina la dueña y me dijo que me devolverian parte de lo que Bruno exageradamente cobro. Cuidense de que no los roben en ese lugar!

En respuesta a tu comentario nunca me hizo la base. Yo llevaba la base. Estas mintiendo. Tu no sabes lo que Bruno me hizo porque no estabas ese dia.

Tu actitud como dueña deja mucho que desear! Nunca me hizo base solo los reflejos que tampoco duraron. El trabajo no fue de calidad. No es la primera vez que voy a un salón.

Amazing eyebrow threading. I’ve been coming here for almost a year because she is always on top of her game, won’t go to anyone else!

La peor experiencia que he tenido, ella se llama sol le cortó el cabello a mi hija tan mal que ahora mismo mi hija llorando inconsolable, nos a arruinado la cena de año nuevo mi hija no quiere salir por su culpa

Eso es lo que ella pidió y lo que le hizo

Berto is the king of hair cuts great job my dude

My second trip to my new barber. Sticking with their amazing service. Gracias

Christina is professional and thorough with her eye brow threading skills. Always worth the visit. My wife has been a client for eight plus years.

There's no one better. Highly recommended.

Went there to get my brows threaded and they look really good! Pretty happy with how they came out and fast service for such a little and busy salon. If you live in the east side it's a pretty convenient place to go to, especially if you don't like driving to the ritsy areas like brookside, Cherry St, the malls, and other areas congested with heavy traffic. Glad she located her salon in that area because the Eastside doesn't have enough local salons and we definitely need more of them!

Excelente servicio!

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