Giacalone Pork Pasta Deli

+1 631-281-7929

464 William Floyd Pkwy, Shirley, NY 11967 United States of America

Open Today: -

Quick Facts About Giacalone Pork Pasta Deli

Giacalone Pork Pasta Deli has a mix of positive and negative comments that highlight both strengths and weaknesses of the establishment. In this analysis, we will focus on the following aspects: bread quality, customer service, food quality, cleanliness, and pricing.

Starting with the strengths, customers praise the friendliness of the staff and the owners' kind and respectful behavior. This contributes to a welcoming atmosphere and helps create positive customer experiences. Additionally, the food at Giacalone's is often described as delicious, with exceptional freshness. Customers specifically mention the homemade sauce, fresh mozzarella, and pasta dishes as highlights of the menu. The quality of the ingredients and the flavors seem to be strong points of the deli.

In terms of weaknesses, the most prominent issue mentioned is the bread quality. Several customers complain that the bread is consistently frozen and hard, which significantly impacts the overall taste and enjoyment of the sandwiches. This is a major drawback and could potentially lead to the loss of customers who value fresh bread in their deli sandwiches. In addition to the bread, the deli seems to have some customer service issues. While the lady is described as super nice, there are complaints that she consistently forgets customers' orders. This lack of attentiveness can be frustrating for customers, as they expect their orders to be accurately remembered.

Another weakness mentioned is the cleanliness of the store. Customers have noted that the store is dirty, and in one instance, a customer found a hair in their food item. This is a significant hygiene concern that can greatly impact the reputation of the deli and deter potential customers. Cleanliness is essential in any food establishment, and it is crucial that Giacalone's addresses this issue.

However, on the positive side, many customers have had positive experiences with their food orders, specifically mentioning their delicious egg sandwiches and the hungry man platter. These positive experiences indicate that when they get the order right, the food is enjoyable and satisfying, which is another strength of the deli.

Pricing is another aspect where Giacalone Pork Pasta Deli receives positive feedback. Customers describe the prices as reasonable and not outrageous, making the deli an affordable option in comparison to other establishments. This can attract budget-conscious customers and contribute to the deli's long-standing success, especially considering its location.

In conclusion, Giacalone Pork Pasta Deli has a mix of strengths and weaknesses. The positive aspects include friendly staff, delicious food (when prepared correctly), and reasonable pricing. However, there are notable weaknesses in bread quality, customer service, and cleanliness that need to be addressed in order to provide consistently excellent experiences for customers. Addressing these issues can help the deli further improve its reputation and attract and retain more customers.

Best TL Reviews

This place could be good, but the bread is always frozen. (Check their freezers out front. You can literally see hero’s in there). The lady is super nice. She try’s to remember your order but she forgets every time. I’m not kidding. If they cared about their food this place would be a gem. But bc they consistently mess up for have frozen hard hard bread they have lost a costumer for good.

Yikes first time here , asked for a fried egg and sausage patty on a platter , came out runny and grease pouring through the pan , 7$ and didn’t come with toast or potatoes … horrible …. Figured I would try something new , never again

Wonderful family run place and delicious food. We always spend way too much and eat more than we should. Thanks Giacalone's!

Best deli/caterer here in Long Island, the food is just delicious and the catering order done for me was more than plentiful, and the price was very fair

Food is exceptional and fresh. Their bread and homemade sauce is awesome. Not to mention the fresh mozzarella. Unbelievable. Their pastas are delicious their cold cuts are fresh and the staff could not be friendly are or more helpful not to mention their prices are not outrageous like some of the others they are reasonable what you get. I highly recommend this business and now it's easy to understand how they've remained in business all these years when their location is a little difficult to see from the street the family has owned that business four more years than I can remember at least three decades if not more and the quality has never gone down. Do yourself a favor and give them a try. It's worth the trip.

Tried this place today. The store is dirty. I knew I should have walked out. The staff was wearing gloves. I asked for a sausage ring and a rice ball. They picked up the rice ball with same gloves as the sausage ring. Got home and found a hair in the rice ball. Never again.

We have lived down the road from this place for 15 years now and just recently ordered egg sandwiches for the first time. I've gotten the hungry man twice now and perfectly made both times. We will definitely be trying more from here.

Nice owners every time I come in they greet me ask me how was my day is going overall kind and respectful people