Quick Facts About Kelly Nails
The comments provided reveal both the strengths and weaknesses of Kelly Nails place. Let's break them down.
Strengths:
1. Skill and Talent: One commenter states that no one does nails like Kelly, indicating that she possesses exceptional skill and talent in nail art and design.
2. Long-Lasting Results: Another commenter mentions that their nails were still beautiful even several days after getting a full set at Kelly Nails place. This suggests that the nail work done by Kelly has good durability.
3. Good Service: Multiple comments highlight the good service received at Kelly Nails place. One commenter mentions that they did not feel rushed out and appreciated the lack of long wait times.
4. Care and Attention: One commenter expresses their satisfaction with the care Kelly provides for their nails. This indicates that she pays attention to detail and ensures that the customers' needs are met.
5. Repeat Customers: A long-term customer states that they have been going to Kelly Nails place for eight years and are consistently pleased with the quality of work. This suggests that Kelly has a loyal customer base.
Weaknesses:
1. Price Increase: One commenter mentions that prices have gone up by $5 to $10 every time they visit. This implies that the prices may not be consistent or transparent, potentially discouraging customers who find the increased charges unreasonable.
2. Poor Customer Service: One reviewer shares an unpleasant experience where they were charged for a fix on a nail that came off the day after their visit. The interaction with Kelly was described as rude and unwelcoming. This indicates a lack of professionalism in customer service.
3. Lack of Cleanliness: Multiple commenters mention the lack of cleanliness in the salon. One person even states that the tools don't look clean, which can raise concerns about hygiene and sanitation. This could be a major drawback, as customers expect a clean environment for nail treatments.
4. Rushed Service: Another commenter states that their pedicure felt rushed, suggesting that the staff may not allocate enough time and attention to each customer. This rushed service can lead to a lack of satisfaction and may discourage customers from returning.
In conclusion, Kelly Nails place has several strengths including skillful nail artistry, long-lasting results, good service, care for customers, and a loyal customer base. However, weaknesses such as price increases, poor customer service, cleanliness issues, and rushed service need to be addressed in order to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
I love Kelly no one does nails like her but I have been noticing every time I come to Price have went up 5 to $10 and I always get the same design the same style the same length
Paid about $80 for my nails yet the next day one compmetly fell off so i went back to get it fixed and they tried to charge me for it when it was literally the day after. Completely ridiculous. I was so upset????????????
I had my nails done ..on the 4th they were lifting. I went in to show Kelly . She was just going to glue them. I said no I paid 72 dollars for these. I would like them redone. Her reply was I will do it this time and don't ever come back here your not welcome here. I ended up leaving and going somewhere else to have them redone. She very very rude for no reason. I was nice and polite. I never have had my nails lift. Infact she didn't even use primer on them
. Never has this happen. They are not very clean in there either. I recommend not going here.
Went in for a full set on Saturday October 9th. As of today nails are still beautiful. I have been here several times. Kelly's does an EXCELLENT job.
Good service.good work. I didn't feel rushed out. No long wait time. Definitely will go again.
It just so looks so dirty in there. They are nice my pedicure felt like it was done in a rush. The tools don't look clean, I wont go back there again. It was a last minute thing and was so disappointed.
I love Kelly ❤️ she is always busy but she takes good care of my nails
I've been going here off and on for 8 years kelly has continued to do the same great work. The only thing I wish she had other employees just as good as she. At times it can get really busy for kelly and her husband, so the waits long. Overall it's worth it after you see the the good work afterall
Kelly Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot