LISA’s NAILS

+1 925-732-3211

1612 A St, Antioch, CA 94509 United States of America

Open Today: -

Quick Facts About LISA’s NAILS

LISA's NAILS place has received mostly positive comments from customers, praising the cleanliness of the salon, the skills of the staff, and the friendly and professional service provided. However, there are also some negative comments about the lack of certain services and the behavior of one staff member.

One of the strengths of LISA's NAILS place, as mentioned by multiple customers, is the cleanliness of the salon. This is an important aspect for customers as it ensures a hygienic and safe environment. A clean salon creates a positive first impression and reassures customers that their health and well-being are prioritized.

The nice and accommodating staff is another strength mentioned by customers. Friendly and attentive staff create a pleasant and welcoming atmosphere for customers, making them feel comfortable and valued. Accommodating last-minute additions to services shows flexibility and a commitment to customer satisfaction.

Customers have also complimented Lisa's skills and described her as a perfectionist and an artist. This emphasizes the high quality of service provided at LISA's NAILS place. Consistently meeting customer expectations and promptly fixing any issues demonstrate the professionalism and dedication of the staff.

A recurring comment is the need to make appointments in advance due to the popularity of the salon. While being busy can be seen as a sign of success and high demand, it can also be challenging for customers who prefer walk-in services. However, it indicates that the salon is well-regarded in the community and has a loyal customer base.

Regarding weaknesses, one comment mentioned that the manicure did not include a massage or lotion. This suggests that the salon may not provide the full range of services typically expected from a manicure. The customer also mentioned that cuticles were not properly cleaned and that the French tip was uneven. These issues indicate a lack of attention to detail and could be a potential area for improvement.

Another negative comment highlighted a disappointing pedicure experience. The customer was dissatisfied with the level of service received, particularly the failure to remove dead skin from their feet and shape their toenails properly. Moreover, they mentioned the staff being rude and disrespectful, specifically mentioning Lisa's behavior. This suggests a lack of professionalism and customer service skills in this instance.

In summary, the strengths of LISA's NAILS place include its cleanliness, friendly and accommodating staff, and high-quality service. Customers appreciate the skills of the staff, particularly Lisa, and the overall positive experience. However, there are weaknesses mentioned, including the absence of certain services and complaints about the quality of some treatments. The negative comment about the rude behavior of one staff member raises concerns about their professionalism and customer service skills. These weaknesses should be addressed to ensure that the salon continues to meet customer expectations and maintains its positive reputation.

Best TL Reviews

Very clean, very nice staff! I added on services last minute and they accommodated me kindly! I drove over an hour away and will continue to due to their GREAT service!

I love coming here. Lisa is a sweetheart ????. I come for eyebrow waxing she always does an excellent job. Recently got my nails done by her , I love them.

Love Love Love, Lisa!! She's wonderful and her skills are perfection. I've never once been disappointed, if there's ever a need to fix a nail, she promptly does. Definitely not a manicurist, she's an Artist! Appointment you must make (preferred), but may have a tad wait, but she's worth it. I've been going to her well over 4 plus years for my nails and pedicures both amazing service. I highly recommend Lisa (Owner, Artist :), V (pedicurist) staff and nail salon, you won't be disappointed! :)

I visited Lisa’s nails for the first time yesterday, I was recommended by a friend to go there. I let them know when I made my appointment that I’m very particular about the shape of my nails, and she let me know that all her techs do the best job they can. When I came in I was seen by Lisa, she was very professional & the shop was clean! And I like that they have shows on the TV that everyone can watch and understand, sometimes when I go into nail shops it’s things on TV that the nail techs want to watch, things that we don’t understand sometimes because it’s not in english. Lisa was very attentive with not only me but all customers that walked through the door. Even with the customers that were sitting down with the other nail techs. She did a great job on my nails, the design that I wanted & helped me find a color that I liked instead of making me feel bad for changing my mind and gave me the shape that I desired for my nails! Will definitely be making Lisa’s nails my new nail salon.

My manicure didn’t come with a little massage or lotion so I walked out with super ashy hands, my cuticles weren’t cleaned and had skin that needed to be nipped, the French tip was very uneven, not straight and only looks good from a distance. Very disappointed.

Did very well on my nails and my mom's toes ???????? very comfortable and loved the dramas too

I go here all the time, and always regret it if I have to deviate. Lisa is my favorite hands down. The staff is friendly/courteous. I love this little place. But don’t let the little place fool you—it’s busy, I would advise you to make an appointment. No matter when I try my luck at being a walk in, I’m waiting because they are definitely booked and busy.

I will NEVER come back to this place. They charge you an extra 5 dollars to scrub your feet when most places just do it because its included in the pedicure. I paid for the second most expensive pedicure they had to offer and they still ended up doing a LAZY UNSATISFACTORY job on my feet. I paid for the second most expensive pedicure because I wanted the dead skin removed from my feet , by the time that my service was almost over my feet still had dead skin on them and my toenails werent shaped the way that I wanted them but I didnt complain. I asked the man doing my toes if be could add extra clear on my toes because it didnt look Shiny at all then LISA came over and started yelling at me saying no I dont need an extra coat and if he puts one its an extra 5$ and that hes been working on my feet too long. I told her there was still skin on my feet that I wanted off and she replied I need to go to a hospital because its taking him to long to finish my feet. I thought the service was about the quality and not the time, as I do understand they're other customers but from start to finish my service was very rushed and lisa was very rude and disrespectful if you want a quality experience STAY AWAY from here !