Quick Facts About Mimi Nails
Mimi Nails has received both positive and negative comments, which provide insight into their strengths and weaknesses. Here is an analysis of Mimi Nails' strengths and weaknesses based on the comments:
Strengths:
1. Skilled and Professional Staff: Many comments praise the nail technicians at Mimi Nails for their skills and professionalism. Laura and Crystal, in particular, are mentioned for their excellent job, attention to detail, and nail art. This indicates that Mimi Nails has talented technicians who can provide high-quality services.
2. Clean and Spacious Environment: Several comments highlight the cleanliness and spaciousness of the shop. This creates a welcoming and comfortable atmosphere for customers, making their visit more pleasant.
3. Friendly and Polite Staff: The technicians are described as polite, friendly, patient, and accommodating. This indicates that Mimi Nails has a customer-centric approach, prioritizing good customer service.
4. Attention to Detail: One comment mentions the nail technicians' attention to detail, indicating that they strive for precision and accuracy in their work.
5. Welcoming Overall Experience: Some customers mention feeling welcomed and appreciated at Mimi Nails. This positive overall experience could contribute to customer satisfaction and loyalty.
Weaknesses:
1. Inconsistency in Service Quality: While some comments are positive, there are a few negative reviews regarding service quality. One customer experienced rude behavior from a technician who cut them multiple times, broke a nail, and provided unsatisfactory service. Another comment mentions a poor paint job, with blotches of missing paint and glue left on the hands. These incidents indicate inconsistency in service quality, suggesting that some technicians may not consistently meet customers' expectations.
2. Cash-Only Payments: One customer mentions that Mimi Nails only accepts cash payments, without any prior notification. This could be inconvenient for customers who prefer or rely on other payment methods like credit cards. It may limit their potential customer base.
3. Limited Nail Designs: One comment implies that Mimi Nails may not be adept at intricate or complex nail designs. The customer's request for a specific design was met with thin paint, uneven application, and a crooked nail. This suggests that the salon may not excel in creating intricate designs or may lack the necessary skill or attention to meet specific design requests.
4. Lack of Proper Staff Placement: One comment mentions that a technician who typically waxed eyebrows was assigned to do nails. This suggests that the salon may not have properly allocated staff to their respective areas of expertise. This can result in subpar service and dissatisfaction among customers.
In conclusion, Mimi Nails has strengths in terms of skilled and professional staff, a clean and spacious environment, friendly customer service, attention to detail, and creating a positive overall experience. However, they also face weaknesses in terms of inconsistent service quality, limited nail design capabilities, accepting only cash payments, and potentially placing staff in roles they may not be proficient in.
Best TL Reviews
Laura is my technician and she is amazing. Love her! The shop is spacious and clean and the technicians are polite and professional. ????
It was great! Friendly, fast, and attention to details.
Crystal does an excellent job!
_Making an appointment will definitely make your visit more pleasant and expedient than just showing up.
3-4-23 Crystal is still excellent!
This place is AWEFUL!! I came to get my nails done and I had broken 3 nails. So I knew I was going to pay around $60 for a full and the broken nails. The last that did them was EXTREMELY rude and cut me many times as well as broke a nail while filing and just kept going like nothing happened. Then she made them crocked and tried to correct one and cut me so deep I started bleeding and still tried to fix it. It’s the lady who normally waxed eyebrows but they have her doing nails…. All the times I have been to MiMi’s I’ve never had worse service! Then when I was getting ready to leave after washing my hands she was speaking rudely about me and yelling ‘BYE’ at me while I’m picking up my things. If I can give a 0 start review I would. Do not go here‼️I wish I could post a picture of how bad these nails are.
I love this place. Especially when I am visiting Crystal. She is the best and very professional. She does great nail art and takes her time.
My experience at this salon was extremely pleasant! My pedicure and nail tech were very patient and accommodating. I had a pedicure and overlay on my nails.
We had great conversations about family to gardening!.
I wish I could patronize their salon more frequently, however I am temporarily working in the area. Hugs to these two ladies!!
Sade Chevalier from Beaumont, Texas
The best shop in town. They're the only ones that actually still manicure your nails before just sticking them on you.
This place was recommended by a coworker. The interior was spacious and open with a soft gray color palette. Very well-lit and seating was open and plentiful.
I did not make an appointment because I wanted to witness their overall customer service firsthand. I was politely greeted at the front door and asked what services I needed, was immediately seated with nail tech “Laura”, and I could not be more pleased.
Laura was very organized and neat, told me she has been working in this profession for 5 1/2 years, and her attention to detail was proof that she takes great pride in her skill.
My only negative in this experience is the fact that they only take cash payments and this was not posted anywhere for me to see prior to services. Fortunately, I had the cash in hand, but I do not always carry cash.
I will return to MiMi Nails & Spa.
i showed a simple design with a swoop and lines. the paint was so thin i asked for a third layer but she told me it would be too thick. so now i have blotches of paint missing. there’s paint and glue left all over my hands like i would be working there. i have a crooked nail and everything is lopsided. it got so bad that i told her to not put the rest of the design on there. would not recommend unless you want just a single color and simple short nails.
Place Pictures
Mimi Nails Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 12:30 PM - 06:00 PM |
How to go there
Location
Places
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