Quick Facts About Posh Nails
Strengths:
1. Manager goes out of her way to make customers feel comfortable: The positive comment mentioned that the manager, Mindy, goes above and beyond to ensure customers have a pleasant experience. This shows that the staff at Posh Nails place focuses on customer satisfaction and creating a welcoming environment.
2. Friendly staff: Multiple comments mentioned the friendliness of the staff. This is a strength because it creates a positive atmosphere for customers and makes them feel comfortable.
3. Well priced services: One comment mentioned that the services at Posh Nails place are reasonably priced. This is a strength because it attracts customers who are looking for affordable nail services without compromising on quality.
4. Clean and sanitized: Several comments mentioned that the salon is clean, sanitized, and recently renovated. This is a strength because cleanliness is essential in a nail salon to ensure the health and safety of customers.
5. Attention to detail: One comment mentioned the attention to detail in the nail services provided. This is a strength because it shows that the technicians at Posh Nails place take their time to ensure that nails are perfectly done.
6. Good pricing: A customer mentioned that the prices at Posh Nails place are reasonable. This is a strength because it attracts customers who are budget-conscious.
7. Polite and wonderful service: One comment mentioned that the staff at Posh Nails place are polite and wonderful. This is a strength because it contributes to a positive customer experience.
8. Small and quaint salon: One comment mentioned that the salon is small and quaint. This can be seen as a strength because it creates a cozy and intimate atmosphere for customers.
Weaknesses:
1. Long wait times: One negative comment mentioned that the customer had to wait for 45 minutes before being attended to. This is a weakness because long wait times can negatively impact the customer experience and lead to dissatisfaction.
2. Lack of cleanliness and sanitation: Another negative comment mentioned that the technician did not clean or sanitize the tools used for the nail service. This is a major weakness because cleanliness and sanitation are crucial in a nail salon to prevent the spread of infections and diseases.
3. Quality of tools and products: One negative comment mentioned that the nail filler used at Posh Nails place is not of good quality. This is a weakness because customers expect high-quality products and tools when they visit a salon.
4. Pushy about tipping: One negative comment mentioned that the customer felt pressured to leave a tip. This is a weakness because customers should have the freedom to decide whether or not to tip, and pressuring them can lead to a negative experience.
5. Limited space and availability: One comment mentioned that sometimes customers need to come back due to limited space. This can be seen as a weakness because it can inconvenience customers and lead to a negative experience.
In conclusion, Posh Nails place has several strengths such as a welcoming and comfortable atmosphere, friendly staff, well-priced services, cleanliness, attention to detail, good pricing, and polite service. However, there are also some weaknesses such as long wait times, lack of cleanliness and sanitation, quality of tools and products, being pushy about tipping, and limited space and availability. Overall, the strengths of Posh Nails place outweigh the weaknesses, but there are areas for improvement to ensure a consistently positive customer experience.
Best TL Reviews
Love this place. Manager Mindy goes out of her way to make you feel comfortable. Staff is friendly and services are well priced. Business is super clean, sanitized, and recently renovated. It’s the only place I’ll go to get my nails done!
This is unbelievable, but I think this may be the best set of nails that I have had ever! this is my new favorite nail salon! my pictures are the best they can’t do them justice, but they are literally perfect. So much attention to detail. Usually I leave and I’m poking and picking up my nails, noticing everything wrong with him but wow these are amazing nails ????????????
I got a gel manicure from Mindy and she was the sweetest and paid so much attention to detail. I had gotten stuck in traffic and showed up 20 minutes late for my appointment but Mindy made me feel welcome anyway and didn’t make me feel bad for being so late. She conversed with me throughout the appointment and was one of the nicest and friendliest nail techs I’ve ever encountered. The other staff were also very friendly and genuinely kind people. I don’t live close to Posh at all and found them through Classpass, but will absolutely come back again and again because they are just such pleasant people and actually care so much to satisfy their customers. It is also a really clean salon and their tools look clean. I would recommend Posh to anyone who is looking for good prices, top-notch service, and great skills.
Awful experience . I called in for a gel appointment and once I arrived they told me to give them a minute I sat and they took 45 minutes to take me in , I would of appreciate it if they just told me to come in at a later time . The tech that did my nails was taking another client before me and she DID NOT CLEAN OR SANATIZE the things she used to do her nails , she just put them away and then proceed to do my nails with the dirty utensils. The nail filler they use is literally the ones from the dollar tree store , not professional at all for a nail salon, the lady did not even clean my nails properly and just spray alcohol over them even though I mentioned I had some cuts . Once she finished my nails she spray them with alcohol again and put a cotton ball on top ( it literally messed up and ruin my whole manicure and idk why she even did that ) , usually salons put an cuticles oil after your mani but I have never been to a salon where they spray you with alcohol right after . Before I was even done with my mani ( literally my hand was still on the gel machine ) , the lady told me that I needed to give her a $5 tip , I always tip when I go get my nails donde but I HAVE NEVER been demanded to tip so badly , I always tip 20% or more but my experience with this salon and service was awful , I was going back and forth with the lady and she just kept telling me I needed to tip her . With all of this mentioned I don’t recommend this salon at all . And there are better salons in slc that are cleaner and do have good attention .
Easy to make an appointment over the phone. Everyone is kind and helpful. Sometimes they are busy and need to
Come back. But it is a small place. I like being in small quaint places. The mail techs always do a good job. They’re friendly and helpful.
I appreciate that they don’t have loud music playing. I appreciate that they have soothing things on their television rather than loud obnoxious music videos.
Prices are reasonable. They don’t try to up sell or over charge for services. They are not pushy about tipping. Very polite and wonderful
Posh nails has been my go to for the last five years!!! Mindy and the entire staff are amazing and i've never had a bad experience. They hold themselves to high standards and I always walk out of the salon with incredible nails that last weeks!
Brought my 7yo here for pedicures and she absolutely loved that they had chairs that were her size! They did a great job and I'll definitely be back
Love love LOVE Posh Nails!!!! I discovered them 3ish months ago and refused to go anywhere else after. They have been so professional, always do an amazing job, they remember me everytime I come in, always hook me up, & I LOVE the loyalty cards!!!
I had an emergency and had to go somewhere different 2 weeks ago and was LIVID with the results of my nails and how they refused to admit they messed up and wouldn't fix it.
Posh Nails is definitely the best nail salon I've ever been to and I've been getting my nails done for over 10 years. I live close to sugarhouse and drive all the way to this salon because it is WORTH IT I promise you will not be disappointed!!!
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Posh Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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