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Pro Nails & SPA (Rt 41/In front of Speedway)

+1 847-672-6332
3701 Grand Ave, Gurnee, IL 60031 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Pro Nails & SPA (Rt 41/In front of Speedway)

Pro Nails & SPA, located on Rt 41 in front of Speedway, has received a mix of positive and negative comments from customers. It is important to consider the strengths and weaknesses mentioned in the comments to get a comprehensive understanding of the salon.
Starting with the strengths, multiple customers have expressed their satisfaction with the service provided by the new owner. There is a consensus that the experience at the salon has improved under the new management. The owner is praised for their creativity and ability to come up with new design ideas for each visit. This suggests that the salon offers a wide variety of nail designs and options, allowing customers to express their individuality and personal style. Additionally, a customer mentions that the nail technician, Lucky, has been doing their nails for over 12 years, indicating a level of expertise and consistency in service.
Another strength highlighted by customers is the friendly and kind staff. Several reviewers mention specific staff members, such as Lucky and Linda, as being amazing and providing excellent service. This indicates that the salon has a team of skilled and customer-oriented professionals. One customer specifically mentions Lucky ensuring that his customers leave happy, suggesting a focus on customer satisfaction.
Several customers also mention the quality of the pedicure service at Pro Nails & SPA. They claim that the salon offers the best pedicures they have ever had. This implies a high level of skill and attention to detail in the pedicure service, which is likely to create a positive experience for customers.
Moving on to the weaknesses mentioned in the comments, one customer had a negative experience with the nail service. They found the French tips to be crooked, the nails lumpy, and the sides patchy and missing color. Additionally, the reviewer states that the technician filed their real nails too much, leaving visible marks. This highlights a potential inconsistency in the quality of service provided by the salon, as this customer's experience was subpar. Another customer also mentions that the staff made rude comments and gave dirty looks when they asked for their nails to be redone, which indicates a lack of professionalism.
It is worth noting that there is mention of an older male technician with black patchy bald hair. One reviewer advises against having this person do your nails, suggesting a potential weakness regarding the skills or mastery of this specific technician.
Lastly, it is important to consider that multiple reviewers mention the salon being under new management. While this has been seen as a strength by some customers, it is unclear how long this new management has been in place or if there have been any positive changes made since the change in ownership.
In conclusion, Pro Nails & SPA at Rt 41 in front of Speedway has strengths in terms of improved experience under new management, creative designs, friendly staff, and high-quality pedicure services. However, there are weaknesses in inconsistent service quality, potential unprofessionalism from certain staff members, and negative experiences with a specific technician. It is essential for potential customers to carefully consider these comments and evaluate whether the salon meets their own standards and preferences.


Best TL Reviews

I came here on accident thinking I was going to my appointment at the other pro nails on grande. I didn’t realize I was at the wrong one til it was too late and I’m sort of happy it happened! I almost never leave a nail appointment happy because I have major OCD and always feel stressed about SOMETHING. Not this time! Lucky (I think) did my nails and he was great! Gave me honest opinions, explained why he did things the way he did. Many sticker and design options, great colors. I literally love my nails! I got a pedicure also and I didn’t get her name but was very sweet and did a good job as well!
I have been coming here since they started with a new owner and my nails always look gorgeous when I leave . The owner is very creative and he has a new design idea every time I come in. My new favorite nail shop!!!!!
I love coming here! Ever since the new ownership, it’s gotten so much better experience wise and i always go to my number one guy lucky or Linda, but the other lady who works there and does nails is also amazing. I’m definitely going to be coming here everytime I need my nails/toes/eyebrows done.
if i could give negative stars i would, when i got there they did my nails i asked for tan and black french tips, the tips were so crooked i could do better myself & the nails were so lumpy. the sides of the nails were patchy, missing color & they filed my real nails way too much to the point u could see the marks even after the nails were removed & it was so bad i had to go in a second time & they were being rude & saying things about me in another language for wanting a better job done , they re did my nails & gave me dirty looks, if a older overweight guy with black patchy bald hair does your nails DO NOT LET HIM. i cant believe they hired someone like that
This place is under new management!
Ask for Lucky, he’s been doing my nails over 12 years now and is kind and professional. I usually do a no chip manicure but he specializes in everything.
I have always loved this nail salon they are under new management and better than ever. They do the best pedicures
UNDER NEW MANAGEMENT!!!
Very friendly and nice, by far the best pedicure and dip nails I’ve ever had. ???? ????????????????
I always get my full-set and pedicure done here! Everyone is super friendly and kind. Lucky always does an amazing job on my nails and always ensures his customers leave happy.

Place Pictures

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Pro Nails & SPA (Rt 41/In front of Speedway) Info

Amenities

Health & safety
  • Mask required
  • Staff wear masks
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
  • Wi-Fi
Crowd
  • LGBTQ+ friendly
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location