Quick Facts About Queen Nails
Queen Nails Place is a nail salon that has received mixed reviews from customers. The comments provided highlight both the strengths and weaknesses of the establishment. In this analysis, we will delve into these comments to better understand the strengths and weaknesses of Queen Nails Place.
Starting with the strengths, one customer mentioned that the nail technician was able to achieve the perfect length for their nails, resulting in a great outcome. This highlights the skill and expertise of the technicians at Queen Nails Place. Another positive aspect mentioned is the affordability of their services. The customer was pleased with the price they paid for the nail service they received. This indicates that Queen Nails Place offers competitive pricing, making it an attractive option for customers on a budget.
Moving on to the weaknesses, one prominent issue mentioned by multiple customers is the poor customer service they experienced at Queen Nails Place. There were complaints about long wait times, rudeness from staff members, and even the technicians being distracted during appointments. Such negative experiences can contribute to an overall negative perception of the salon and can drive customers away. Additionally, there were allegations that the salon overcharged customers for their services, particularly in cases where tipping was not provided. This raises concerns about the transparency and integrity of their pricing practices.
Furthermore, several customers complained specifically about the quality of the nail services provided. Some mentioned crooked nails, wide gaps between the nail and cuticle, and poorly filled nails. These issues indicate a lack of attention to detail and precision in executing nail treatments. This could be a major drawback for customers who value high-quality nail work.
Despite the weaknesses described, it is worth noting that some customers appreciated the good work done by Queen Nails Place in terms of shaping and cutting nails to their preferences. This indicates that there are technicians who are capable of fulfilling customer requests accurately. Additionally, there were no reports of infections, cuts, or ingrown nails resulting from the services provided by Queen Nails Place. This implies that they uphold basic hygiene practices and maintain the safety of their clients.
In conclusion, Queen Nails Place has both strengths and weaknesses that can impact customers' experiences. On the positive side, they offer affordable prices and have technicians who are capable of achieving desired nail length and shape. However, the salon falls short in terms of customer service, with complaints of rude behavior, distracted technicians, and long wait times. Additionally, there were concerns about the quality of the nail services provided, with customers reporting crooked nails and gaps between the nail and cuticle. These weaknesses may overshadow the strengths of the salon and discourage repeat business. To improve, Queen Nails Place should focus on enhancing customer service, including reducing wait times, addressing rude behavior, and ensuring technicians give their full attention to clients during appointments. They should also emphasize attention to detail and precision in their nail services to gain the trust and loyalty of their customers.
Best TL Reviews
What a horrible nail salon! This is the worst nail salon I have ever been to and will NEVER go back, which is ashamed because it's down the street from my house. They charged me a higher price that she told me from the beginning and no I did not add or change the service and some how she did my nails crooked and I had to go on vacation like that because I did not have time to go any where else
A lot of nail techs don't or won't go as short as I need for work. Today the guy that done my nails got the length perfect and my nails look great!! Plus the price was very affordable!
I went there and asked their pricing and they told me it was 45 so I went in but when the guy was doing my nails he cut me 4 times and his excuse was that my skin was too long how can my skin be too long!! He was also watching a spa video on YouTube while he was doing my nails he also buffed and filed my nails so aggressively do not go here
Nancy has done my nails twice. I have gotten gel nails. She leaves a wide gap between your nail and cuticle, both times. My nails look as though they have a weeks worth of growing just after she has done them. The male coworker is rude. He talks on his cell and stops working on your nails. He will stop and just leave go outside smoke etc. You make an appointment and wait forever to be waited on. I did not leave a tip this time due to the fact second time nails not completely filled in. When I go back will have them removed and not use them again. Also have heard from others they charge more on you card, if you don’t leave a tip. Will see, if they do,
I have read many of the review and cumulative they are accurate. If you are visiting expecting high quality customer service you will be let down. They have no idea of having a sense of urgency. Their customer service falls far below expectations. I too have had the gentleman watching his phone while in between doing my nails. He has for up and went out for a smoke during the appointment. He will take calls doe long periods of time as well. They seem to. It care of you are there or not. I have heard them on the phone with people and they are beyond rude.
The other side of this is that they do good work. They will shape and cut your nails how you want. I have never been cut when going to them and never an ingrown toenail or infection.
So whereas the product they produce is acceptable the customer service is far lacking. If they could get that up to par they would have to send people away.
My daughter-in- law and I went to get a fill in. We both came in at the same time, did hers and an hour later did mine. They charged us 65$ for both fill ins and they look horrible. We were nice and polite to them, but very rude to us. We wanted coffin nails, but guy said no. Rude very rude. We will not be back!!
Great service and honest about the wait time and prices!!
Nails look good but workers there were talking about us and one of the women there was especially rude she also over charged for my sister who is 6 the normal price is 5 dollars and she charged 15 dollars for normal polish. In the end if I could give them a 0 I would. NEVER GOING BACK.
Queen Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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