Quick Facts About Star Nails
Star Nails is a nail salon with several strengths and weaknesses based on the comments provided. Let's analyze them to get a comprehensive understanding of the salon.
Strengths:
1. Quality: One of the recurring opinions is that Star Nails consistently delivers high-quality nail services. Customers appreciate that their nails always look beautiful and durable, with no breakage or chipping issues.
2. Pricing: Compared to nearby competitors, Star Nails is reasonably priced. Customers from Wisconsin, where prices are generally cheaper, note that Star Nails can compete in terms of affordability while offering better quality.
3. Service: The staff at Star Nails goes above and beyond to provide excellent customer service. They are kind, friendly, and ensure that customers are satisfied with their experience. This level of service is valued by customers.
Weaknesses:
1. Durability Issues: Despite having positive experiences in general, there are a few comments mentioning issues with the longevity of the nail services. One customer specifically mentions that their dip nails chipped within three days and were completely ruined within a week. This suggests that the durability of certain services may be inconsistent.
2. Nail Damage: Another customer mentioned that their nails were filed down too much, resulting in thin and chipped nails. This indicates a potential problem with the technique or attention to detail of the technicians.
3. Refusal to Provide Change: One customer complained that the staff at Star Nails refused to give them a $15 change from cash. This suggests a lack of transparency or customer satisfaction in handling financial transactions.
4. No-Chip Service Unacceptable: A customer expressed disappointment with the "no-chip" service they received, as their nails chipped within two days of having them done. This indicates a failure to meet expectations regarding the durability of the service.
5. Lighting: A customer mentioned that the salon's interior is too dark, making it difficult for the technicians to see what they are doing. This could potentially affect the quality of the services provided.
Overall, Star Nails has several strengths such as providing high-quality nail services, competitive pricing, and exceptional customer service. However, there are also notable weaknesses in terms of durability issues, potential nail damage, and problems with change handling. Additionally, the salon's lighting conditions may impact the technicians' ability to perform their tasks effectively. Based on the provided comments, potential customers may want to consider these factors before deciding to visit Star Nails.
Best TL Reviews
This salon is underrated. Firstly, the quality: I go in, let them know what I want and they have NEVER disappointed. My nails are always beautiful and durable. I hate when I get my acrylics done elsewhere and they break or chip in a week or less. That is never the case here.
Secondly, the price: I am originally from Wisconsin and moved here about two years ago. Prices across the board in Wisconsin are much cheaper but Gold Star Nails can definitely compete and is by far more reasonably priced than any nearby competitor. I’ve gone to other salons in the area and paid literally twice as much for half the quality.
Lastly, the service: the staff goes above and beyond. They are so kind and friendly from the moment you walk in the door until you leave. They take their time on your services and ensure you are satisfied.
Definitely recommend. I will not be spending my money anywhere and you will not be disappointed!!
Star Nails is my go-to nail salon! Janny does such a wonderful job taking care of my nails. When I first started going, I had weak and short nails. After multiple trips, my nails are stronger than they’ve ever been! I usually get the dip for my nails and a traditional pedicure. It is reasonably priced and good quality. Everyone at Star Nails does a wonderful job.
Good- First time, same day appt, nails looked beautiful initially.
Bad- Went with the dip because it was supposed to last longer, chipped within 3 days. Completely ruined within a week.
The tech filed my nails down too much so now they're thin and chipped, will take me 3 months to recover.
Refused to give me $15 change from cash.
I really wanted to like this place. Would not recommend.
Judy did a great job. I will definitely be back. My new go to.
HAD MY NAILS DONE THURSDAY FOR A WEDDING ON SATURDAY. THE "NO CHIP" SERVICE I GOT IS UNACCEPTABLE.
IVE NEVER HAD MY NAILS CHIP WITHIN 2 DAYS OF HAVING THEM!!!
SUPER ANNOYED. NICE PEOPLE. BUT I WILL NOT BE RETURNING. I WAS OUT OF STATE SO I COULDNT GET THEM FIXED BEFORE THE CEREMONY.
TOO DARK INSIDE, THEY CANNOT SEE WHAT THEY ARE DOING!!
I EVEN ASKED FOR AN EXTRA LAYER BECAUSE I KNEW IT WAS PUT ON VERY THIN
I ruined my poly gel nails that I did myself and I was traveling out of state. Found this nice place by my hotel. They were really kind and helped me redo them into simple, gel nails. 10/10 experience. Affordable pricing.
Accommodating to what was needed done. Friendly and helpful. Was suggested to do a dip powder for my natural nails which I will be doing now, instead of doing a gel overlay. The only thing was that there’s no sign stating no kids allowed unless being serviced. There was one running around but the technicians were being patient. All in all it’s a nice establishment.
This nail salon is beyond my favorite place to get my full set acrylic mani’s and my pedi’s!! I’ve been consistently impressed by the staff for the past ten years. Not only are they friendly, but they provide the highest quality services to their clients. Janny, Lynn, Judy, and John are wonderful, kind, and detail oriented. They keep up with the trends and can create chic designs that will impress anyone who sees them.
If you’re still unsure, just look at my most recent set of nails.. that’s talent.
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Star Nails Info
Amenities
Accessibility
Today
Opening Hours
Monday | 10:00 AM - 07:30 PM |
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Tuesday | 10:00 AM - 07:30 PM |
Wednesday | 10:00 AM - 07:30 PM |
Thursday | 10:00 AM - 07:30 PM |
Friday | 10:00 AM - 07:30 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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