Quick Facts About Super Spa Nails
Super Spa Nails has a number of strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment highlights the professionalism and efficiency of the staff. Despite the customer not being the "greatest customer" and needing to be reminded to relax, the staff remained quick and professional throughout the appointment. This indicates that the staff at Super Spa Nails are skilled and experienced in their craft, able to handle different types of customers and still deliver high-quality results. Another comment mentions that the nails done at Super Spa Nails lasted over three weeks, which is longer than the previous nail job the customer had. This suggests that the salon uses high-quality products and techniques that result in long-lasting nails.
Additionally, some comments express positive experiences with specific staff members. The new owner Suzy is described as "extremely talented" and up to date with new trends. This indicates that Suzy brings a high level of skill and expertise to the salon, which can be an attractive feature for customers looking for the latest trends in nail styling. Another comment mentions Le as being amazing and providing perfect nails, indicating that there are multiple talented nail technicians at Super Spa Nails.
Furthermore, one comment notes that the prices at Super Spa Nails are unbeatable. This can be a significant strength for attracting price-conscious customers who are looking for affordable nail services without compromising on quality.
However, there are also weaknesses highlighted in the comments. One customer mentions a disappointing first visit, indicating that there may have been inconsistencies in service quality at times. Another comment mentions that there were only three technicians in the whole place, which may lead to longer wait times and difficulty in securing appointments. Additionally, the customer was not offered a menu of services and felt that the pedicure was rushed, with a short massage, and unsatisfactory chairs that do not recline or massage. This suggests that the overall customer experience may vary and may not meet the expectations of some customers.
Another comment describes a disappointing experience where the customer was denied a requested service and there was no attempt to rectify the situation. Customer service appears to be a weakness here, as the customer left feeling incomplete and unsatisfied with the service received.
In conclusion, Super Spa Nails has strengths in terms of professional and efficient staff, long-lasting nails, and talented technicians. The salon also offers affordable prices. However, there are weaknesses in terms of inconsistencies in service quality, limited staff leading to potential delays, and unsatisfactory customer service experiences. These weaknesses may need to be addressed in order to ensure a consistently positive customer experience.
Best TL Reviews
My nails looked horrible after the last salon I went to, so I tried this one closer to home. I made an appointment over the phone, which was super quick, and showed up a little later than the appointed time. They were quick and professional the entire time, even though I wasn't the greatest customer. The man styling my nails had to tell me to relax more than once. The finished result was absolutely gorgeous and these nails have lasted over three weeks, which is a bit longer than the last nail job I'd had. The photo shows my nails after they had a month to grow.
Super Spa Nails is a amazing place. The new owner Suzy, is extremely talented !! She is up to date with all the new trends.
All the staff have a a special talent as well! Please make sure you stop in or call ahead to make an appointment for the new year. ????????
I understand some people are hesitant to try a new place, just try it out and you won’t be disappointed ????
This was our second visit to this salon after a less than stellar first visit. I and my SO were disappointed that Lucky the Dog was not in attendance, honestly, he was a big reason we decided to go back..I set up the appointment for a mani and pedi for both of us, I also asked for nail tips to be placed due to an upcoming formal event. We asked for the deluxe pedicure and it was great, however, we would have liked to have picked our own scent for the soak and scrub. The hot stone massage was so soothing. Moving on to the manicures, my baby was not satisfied with the end result,some nails were left untrimmed. I was denied the tips I asked for due to communication failure, there was zero attempt to rectify the situation, which I found highly disappointing. So, we left with and incomplete/disappointing mani, a denied service and a smugged toe nail...unfortunately will not be returning.
The wife did a full set, and they did an amazing job. I did a manicure, and I loved every minute of it. And the price could not be beat!
Was able to get in quickly. Only 3 technicians in the whole place. Wasn’t offered a menu of services, had the fastest pedicure ever. Not very happy to pay these prices and get a 3 minutes massage. Chairs do not recline or massage. The salon was clean however. Take the wins where you can I suppose. Probably won’t go back.
Super Spa Nails is under new ownership! Suzy is an absolute Rockstar! I have been going to Suzy for 2 years and am so happy that she purchased Super Spa Nails! Enchanted Hills needed her! Thank you for a fabulous first pedi in your new business!
Le is amazing, super critical and my nails are perfect!! Amazing pedis too- this is my new place! ❤️
Suzy is the best! She always does amazing on my nails. She is efficient and tidy. Highly recommend.
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Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | Closed |
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