Zeyna African Hair Braiding

+1 215-908-9778

5260 Akron St, Philadelphia, PA 19124 United States of America

Open Today: -

Quick Facts About Zeyna African Hair Braiding

Zeyna African Hair Braiding place has received mostly positive comments from customers, highlighting their strengths and weaknesses. This analysis will explore their strengths and weaknesses in detail.

One of the main strengths of Zeyna African Hair Braiding place is the quality of their work. Customers consistently mention that they are pleased with the hair braiding done at this salon. They specifically mention that their stylist did a great job, and they are satisfied with the outcome. This indicates that the salon has talented and skilled stylists who are able to deliver high-quality braiding services.

Another strength of Zeyna African Hair Braiding place is their reasonable prices. Multiple customers mention that the prices at this salon are fair and affordable. This is important for attracting and retaining customers, as many people look for cost-effective options when it comes to hair styling. By offering competitive prices, Zeyna African Hair Braiding place is able to appeal to a wide range of customers.

The cleanliness and professionalism of the salon are also mentioned as strengths. Customers appreciate the cleanliness of the salon, stating that it is the cleanest in the area. This demonstrates that the salon prioritizes hygiene and creates a pleasant environment for customers. Additionally, customers mention that the women working at the salon are friendly and provide fast service. This indicates that the salon has a friendly and welcoming atmosphere, which contributes to a positive customer experience.

Customer service is another area where Zeyna African Hair Braiding place excels. Customers mention that the owner, Awa, treats her customers well and ensures customer satisfaction. This shows that the salon values its customers and strives to provide excellent service. The stylists are also praised for their ability to replicate desired hairstyles. This indicates that they are skilled and experienced, able to meet customer expectations and preferences.

Despite these strengths, there are some weaknesses that have been mentioned by customers. One recurring complaint is regarding the timeliness of appointments. One customer recounts an experience where the braider did not open the door for the appointment, despite multiple calls. This indicates a lack of professionalism and respect for appointment times. While this may be an isolated incident, it is still worth noting as it reflects poorly on the salon's reliability.

Another area of weakness mentioned by a customer is the difficulty in finding the salon. This suggests that the salon's location may not be easily accessible or well-known. This can hinder potential customers from visiting the salon, as they may opt for more convenient options.

In conclusion, Zeyna African Hair Braiding place has several strengths, including the quality of their work, reasonable prices, cleanliness, professionalism, and customer service. These strengths contribute to positive customer experiences and satisfaction. However, there are some weaknesses, such as the issue with appointment timeliness and the salon's location. Addressing these weaknesses can help improve the overall customer experience and attract more customers to the salon.

Best TL Reviews

Just love!! Perfection, they get the hair done, hair problems try this shop. Very pleased with my stylist and my hair..made my B-day glorious ????!

I had a great experience with Zenya Salon, I got the Goddess locs crocheted in an they turned out beautifully. She was fast and I didn't have to wait long. Her prices were very reasonable, I would definitely recommend her to you friends and family.

I made an appointment by phone with the hair braider and it was confirmed by her with a text message. My appointment was at 10am and I made sure to arrive 15 minutes early. Her place was not easy to find but I called her and she answered the phone when I arrived outside of the business. She never opened the door. Each time I called on my cell she would answer and say some "man" was to open the door. I could look in and see some salon chairs and an area to braid but I did not see any customers and the hair braider was not there. I called her at least five times as I waited outside. Each time she would answer and say she was coming down but never came. After a half an hour of this going back and forth I Googled another braider within close proximity to her shop and called that braider and asked could she do my hair. She said yes and I went over and she did a beautiful job on my hair. I don't know how well she does hair because she never did it but she is not respectful of appointment times made by customers.

Very clean and professional shop! Definitely the cleanest in Frankford. The women were very friendly and fast. I got my bigger box braids done for a fair price, and I was out of the chair in less than 3 hours. The shop is small, but that’s fine. Will definitely be the only place I go to get my hair braided.

I have been getting my hair braided here for a long time!! The reason why I keep coming back is because my stylist Awa gives the best service! She is very polite and she makes sure that my hair is in the best condition she truly cares about how she styles your hair and I am very grateful. I have recommended her and the shop to many of my friends and family because I truly think she is the best in town!

Me and my daughter got our hair done today, it was our first time there,it is a friendly environment. Our hair was done fast. The cost is reasonable and we are looking forward to returning , we left with smiles on our face. Great shop.

It's always an amazing and satisfying experinence. I been going since I was 12 till adult hood and my girl never let me down on my hair. It's always growing in fact my whole family goes their my little cousins, mom, grandma everybody I know and Alwa does a great job. I will refer anyone to her she will take you anytime and have you done in a timely manner.

Excellent customer service from talented stylists. The owner, Awa, treats her customers very well and ensures customer satisfaction. I am completely happy with my braids, very quick and efficient. You can bring a picture of your desired hairstyle and the stylist are skilled enough to replicate it. Highly recommend this salon for all your braiding needs.