Central Hair & Nails

+1 518-435-1037

911 Central Ave, Albany, NY 12206 United States of America

Open Today: -

Quick Facts About Central Hair & Nails

Central Hair & Nails has received a mixed range of comments, with both positive and negative feedback. In order to evaluate the strengths and weaknesses of the salon, we will consider the key points mentioned in the comments.

Starting with the strengths, multiple customers praised the quality of the nail painting. One customer mentioned that their nails lasted for an impressive one and a half months, indicating that the salon uses good quality products and techniques. Another customer specifically mentioned the cute designs and super detailed work, further confirming the salon's skill and attention to detail. This high level of detail and quality is likely to be appealing to customers looking for nail art.

Furthermore, the salon's friendly service was praised by several customers. One customer mentioned that they liked their new nail paintings and would recommend the salon to their friends. Another customer complimented Yuna's patience and attention to detail. Good customer service and a friendly atmosphere can create a positive experience for customers and encourage repeat business.

However, there are also notable weaknesses highlighted in the comments. One customer had a negative experience due to the salon's uncleanliness. They described the restroom, sink, walls, door, and trash as dirty, with no soap available. The carpet was also described as gross and extension cords posed a safety hazard. Cleanliness is an important aspect of any salon, and the salon should address these concerns to ensure a hygienic environment for customers.

Another customer described a negative experience with a specific nail technician named Jess. They claimed that Jess rushed the service and did not allow the customer to choose their desired nail colors. They also mentioned that Jess was rude, did not understand English properly, and charged extra without permission. This indicates a lack of professionalism and poor communication skills on the part of the staff member. It is important for the salon to address these issues and ensure that all staff members provide courteous and attentive service to customers.

Additionally, waiting times were mentioned as a potential issue. One customer mentioned that the waiting time can be long depending on the time of day. This can be a drawback for customers who prefer prompt service or have limited availability. The salon should consider implementing strategies to minimize waiting times and improve overall efficiency.

In conclusion, Central Hair & Nails has both strengths and weaknesses based on the comments provided. The salon's strengths include good quality nail painting, attention to detail, and friendly service. However, weaknesses include issues with cleanliness, unprofessional staff behavior, and potential long waiting times. Addressing these weaknesses by addressing cleanliness concerns, providing thorough training to staff members, and improving efficiency will help the salon improve customer satisfaction and overall reputation.

Best TL Reviews

SUCKSSSS

I did several times of nail painting there, good quality and each time last about one and a half month. They are friendly and I really like my new nail paintings. I will recommend to each of my friend who wanna find a perfect place to do the nail painting. Ready for next time!

Great quality, the nails last more then 3 weeks. Cute design with super detailed work, highly recommended, would definitely go back

Disgusting, really dirty, used restroom, toilet was clean, sink and walls, door and trash really dirty, no soap atap , carpet gross, extension cords all over floor, easy to trip and gloom, not friendly at all, never said thank you for nice tip l gave her, the table where where you dyr the polish, dirty and smelly, I did not put my hands hands down thought the health depth. 8s suppose to check these places,

Yuna did a very nice job on my nails, very patient and detail, I brought a picture of the design, and she really took her time and met my expectation. You should make an appointment with Yuna because she is always booked!

The worst service. I went there and asked for colors, lady named Jess was in rush, she didn’t even let me look at Color’s and start doing my nails.

It was my first time but she was very rude as I was asking questions. She didn’t let me tell her what I want in my words, no one understands English properly and messed up my nails.

I explained her to get nails made by dipping in powder but she put long pointed nails without asking me and then charged me for those tips too.

The prices on the price list is just to show but they ring you for more amount.

Just be aware of the things they are doing.

They spoiled my day.

They have good days and bad days sometimes the lady that does my eyelashes does a good job and sometimes she could be a little off the prices have went up from 7 to 10 dollars but the waiting time can be a little long depending on what time you go but other than that it's okay

NEVER EVER GO TO THIS PIECE OF S..T EVER!! THEY MESSED UP MY NAILS.. THEY CANT DO ANC THEY CUT MY NAILS! THEY CUT MY TOE NAIL SO SHORT U CAN SEE THE SKIN OUT! THEY CHARGE MY CARD $80 FOR THIS JUNK! WORST BUT WIRST PLACE TO GOOOOO!! I WISHED I NEVER WENT THERE