Quick Facts About Diva Nails
Diva Nails Place has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the salon, we will consider each comment individually.
Starting with the positive comments, customers have praised the talent and skill of the nail technicians at Diva Nails Place. They mentioned that their nails turned out exactly how they wanted and were beautifully done. Customers also appreciate the fact that the nail art is done freehand, showcasing the talent and creativity of the technicians. This suggests that the salon has skilled and experienced staff who are capable of providing quality nail services.
Another strength mentioned by customers is the friendly and accommodating staff. They mentioned the salon being a welcoming and comfortable place where they felt at ease. This is particularly important for customers who are new to the area or are looking for a salon that offers a friendly and supportive environment. The staff's ability to make customers feel at home also contributes to the salon being seen as a place for socializing and building relationships, as mentioned by one customer who mentioned the salon providing the "girl time" she needed.
The salon's ability to handle large groups and special occasions is also seen as a strength. One customer mentioned that they held a bridal shower at the salon and were pleased with the staff's accommodating nature and individual care. This suggests that Diva Nails Place has the capacity to handle larger groups while still providing individual attention to each customer.
Customers also appreciated the cleanliness of the salon and the professional nature of the services. One customer mentioned that they felt perfectly relaxed and comfortable during their service. This signifies that Diva Nails Place maintains a clean and hygienic environment that prioritizes the well-being of their customers.
Moving on to the negative comments, there are some definite areas of improvement for Diva Nails Place. One customer mentioned that while the staff was nice, the salon lacked in cleanliness and attentiveness to customer wants and needs. They described instances of unhygienic practices, such as not using a bag in the foot spa and using a tool that fell on the ground. This suggests that the salon needs to improve its cleanliness practices to ensure the safety of their customers.
Another customer mentioned issues with communication and listening to customer requests. They described a situation where they wanted a new set of acrylics and a gel manicure, but the technician insisted on only doing a fill. This indicates a lack of attentiveness to customer preferences and a missed opportunity to provide a higher-priced service that the customer was willing to pay for. The same customer also mentioned that the technician rushed through the service, made mistakes, and caused them to bleed. These instances highlight the need for improved attention to detail and a slower, more precise approach to ensure customer satisfaction and safety.
Based on the comments, Diva Nails Place's strengths include talented and friendly staff, the ability to accommodate large groups, a welcoming atmosphere, and cleanliness. However, the weaknesses involve issues of cleanliness, attentiveness to customer wants and needs, communication, and attention to detail.
In conclusion, while Diva Nails Place has several strengths that make it an attractive salon for many customers, there are also areas that need improvement. By addressing the issues mentioned in the negative comments, such as cleanliness, attentiveness, and attention to detail, the salon has the potential to further enhance its customer satisfaction and reputation.
Best TL Reviews
I am new to the area and was nervous looking for a new “home” salon. I loved the name so I gave it a shot. This was my second time here and my nails turned out BEAUTIFUL. Exactly how I wanted. She did an amazing job, and all by free hand. Jenny is beyond talented and nice. As a new girl in town with not many friends yet the salon gives me that “girl time” I needed. I will be returning!
We held the first part of my daughter’s bridal shower here and the staff was so fantastic and accommodating. Although we were a party of 12 they took great, individual care of us. The salon is clean and comfortable. We all left with beautiful toes and hands. Many thanks to the staff, especially Jennifer.
Stopped in before going on a cruise and Hanna did an amazing job filling my nails. Worked with me on choosing a color that matched my previous look and shaped them better than they were when I came in. Extremely friendly staff and great vibes, reasonable prices. Thanks for a great experience! Hope I get to come back.
I went in with no appointment and was immediately sat down for a pedicure which was great. They were very nice, however lacking in cleanliness and listening to their customers wants and needs. They did not put a bag in the foot spa, the girl was in the middle of doing my pedicure, dropped a tool on the ground and immediately picked it up and continued to use it on me. I also am going to weddings in the next couple weeks and asked to have a new set of acrylics done with a gel manicure, the technician came over looked at my chipped, thick, grown out nails and said no you only need a fill. I repeatedly told her no I want a new set and she again said no you only need a fill. I thought why would you decline a service that would make you more money? I gave up arguing about it and went and sat down at her station and she clipped the base of my acrylics where they were getting ready to fall off. She then buffed them down and placed the new acrylic to fill my nails. She was very nice however went too fast and made some mistakes I had seen after leaving the salon. 2 days after getting my set done my nails are growing out like I didn't just get a 50$ manicure done. I can also see the lines where she clipped my old nails and put the new acrylic. She also cut me several times causing me to bleed. The nail design is cute but over all not worth the 90$ I spent there to be afraid of getting a fungus on my nails. I was going to get my eyebrows done but after seeing how they do nails I decided it was probably for the best that I didn't. Now I have to go spend another 90$ to get my nails fixed before the weddings I am going to this weekend. I would not recommend going here based on my experience.
I had been meaning to make it into Diva Nails for years now and regret not coming sooner. They were so friendly and professional and gave me nails beyond what I imagined I could have on my own hands! The best in the area❤️
Jenny and Michael were wonderful and we have the nails (toes and fingers) as proof. Thanks for making them beautiful.
I'm on vacation so my first and perhaps only time. The comments around the room are all glowing. Patrons are regulars and say it's their best pedicure and manicure ever. My service was perfectly gentle and professional.
Thank you, Diva Nails
The Ladies at Divia Nails were a delight! Enjoyed their hospitality and service! They did an excellent job and I didn't feel rushed even though they were very busy! Will definitely return the next time I'm in town! Thank you!
Todd
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Diva Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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