Quick Facts About Hair U Wear
Hair U Wear has several strengths based on the comments provided. First, many customers appreciate the ease of finding products in the store and the fact that it is not usually crowded. This suggests that the store is well-organized and offers a comfortable shopping experience. Additionally, the cashiers are praised for being nice, indicating that the staff members are friendly and create a welcoming atmosphere.
Another strength of Hair U Wear is the helpfulness of the staff. Multiple comments mention that the staff is attentive to customers' needs and willing to assist them. This suggests that the employees are knowledgeable about the products and are dedicated to providing a positive customer service experience.
The selection of products at Hair U Wear is also highlighted as a strength. Customers mention that the store offers a wide range of synthetic and natural hair options, including wefts, clip ins, and ponytails. Additionally, the store sells clothing, hosiery, cosmetics, handbags, and jewelry at good prices. This indicates that Hair U Wear provides a comprehensive selection of beauty and fashion products, catering to a variety of customer preferences.
Despite these strengths, there are also several weaknesses mentioned in the comments. One customer expresses dissatisfaction with the customer service, claiming that a staff member failed to provide any assistance and only provided pricing information. This suggests that there might be inconsistency in the quality of customer service at Hair U Wear. Another comment mentions that the staff can be rude, particularly the younger employees. Rude or unhelpful staff members can create a negative shopping experience and deter customers from returning.
Price is another weakness that customers highlight. Multiple comments mention that the prices at Hair U Wear are too high compared to other nearby hair stores, such as Hair World or Destiny. Customers claim that they prefer going to these other stores because they offer lower prices on similar products. High prices could discourage potential customers from shopping at Hair U Wear and drive them to competitors.
In addition to price, the quality of the products is criticized in the comments. Some customers mention that the hair looks old and unkempt, which implies that the store might not be properly maintaining its inventory. This could diminish the perceived value of the products and make customers less likely to purchase them.
Another weakness mentioned is the lack of knowledge on products and shipping. Customers suggest that the staff has limited knowledge about the products they sell and are unable to provide information about shipping or availability of certain items. This lack of knowledge can lead to frustration for customers who have specific product inquiries or concerns.
Lastly, the comment about the store being under renovation implies that Hair U Wear might not have a well-maintained physical space. If the store is unkempt or disorganized due to ongoing renovations, it can create a negative impression on customers and affect their overall shopping experience.
In conclusion, Hair U Wear has strengths in terms of ease of finding products, pleasant cashiers, helpful customer service, and a wide selection of beauty and fashion products. However, the weaknesses include inconsistent customer service, rude staff, high prices, poor product quality, limited knowledge about products and shipping, and an unkempt store during renovations. Taking these strengths and weaknesses into account, Hair U Wear can make improvements in areas such as customer service training, price competitiveness, product quality control, and maintaining a clean and organized store.
Best TL Reviews
I've never had a problem finding anything here it's usually not super busy and the cashier's are always nice
The staff is very helpful. Always pleasant and attentive to your needs.
The customer service is below par! The gentleman (and I use the term loosely) who was supposed to help me failed to provide any assistance whatsoever. I did not ask his opinion on the hair products but pricing should not be the only information you can provide. Save your money and support a business that is actually appreciative of your patronage. I'd suggest any of the other hair stores along Bailey.
They can be very rude here. Especially the younger guys. The prices are TOOOOO HIgh on items that you can go down the road and get from Hair World Or Destiny. A lot of the hair looks like its been there since the 12 disciples roam the earth. I feel the prices are so high because they do not sell mich at all. They are not very welcoming and they dont have much knowledge on products and shipping of products that are low or out of stock. Save your time and go to Destiny's. Much cleaner and the staff is very helpful.
The prices in .the store is not reasonable the guys.was ok but i asked for hair and they gave me hair with lace front so i will be going back to either hair world hair saga or de destiny to get my hair
The young man who was the staff was very very helpful. He wanted to make sure I found what I needed. Right now the store is under renovation. They have wigs and hair at the back which look very unkept
Huge selection of synthetic and natural hair. Wefts, clip ins , pony tails, etc. Clothing, hosiery, cosmetics , handbags, and jewelry also available, at great prices.
Good prices, customer service and products. They are always helpful.
Hair U Wear Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 10:00 PM |
|---|---|
| Tuesday | 08:00 AM - 10:00 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | 08:00 AM - 10:00 PM |
How to go there
Location
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