Quick Facts About New Dimensions
New Dimensions Place has several strengths that are highlighted in the comments. First, they have a highly skilled barber named Felipe who consistently delivers high-quality haircuts. Customers frequently praise Felipe and mention that they are never disappointed with his work. This indicates that he has developed a strong reputation for his cutting skills, which is a significant strength for the salon.
Another strength is the affordability of the services provided. One commenter mentions that Felipe offers low prices, indicating that customers can receive high-quality haircuts at a reasonable cost. This affordability may attract price-conscious customers and contribute to the salon's success.
Additionally, the salon has established long-term relationships with some of its customers, as indicated by the comment about Becky Wagner doing the commenter's nails for almost 20 years. This highlights the salon's ability to provide consistent and satisfactory services over an extended period, demonstrating a strength in building customer loyalty and trust.
Furthermore, Joie O'Neil has been cutting one commenter's family's hair for 15 years, which suggests that the salon has a reputation for providing friendly and excellent service. This speaks to the strength of the stylist's skills and customer service abilities, as well as the overall positive environment of the salon.
The positive atmosphere of the salon is emphasized in one comment, where the commenter describes the work as "fantastic" and the environment as "great." This indicates that customers enjoy the overall experience at New Dimensions Place, which can contribute to customer satisfaction and retention.
However, there are also weaknesses highlighted in the comments that need to be addressed. One customer complained about the difficulty of making an appointment due to the lack of response on the phone. This points to a weakness in the salon's customer service. There is a suggestion for the inclusion of an answering machine, which could provide customers with the option of leaving a message and receiving a callback. By implementing this suggestion, the salon could improve its responsiveness and provide better customer service.
Another weakness is highlighted in a comment where a customer describes feeling ignored when they arrived for their appointment. The stylist was still working with the previous customer, and the commenter felt that they were not acknowledged or given any explanation for the delay. This indicates a lack of communication and poor customer service experience. It is crucial for the salon to address this issue and ensure that all customers are acknowledged and informed about any delays or changes in their appointments. Training the staff to provide excellent customer service and effective communication would be essential to overcome this weakness.
In conclusion, New Dimensions Place has several strengths, including skilled professionals like Felipe and Joie O'Neil, affordable prices, long-term customer relationships, and a positive salon environment. These strengths contribute to the salon's reputation and customer satisfaction. However, there are also weaknesses, such as difficulties in making appointments and poor customer service experiences. Addressing these weaknesses by improving communication and responsiveness would strengthen the overall experience at New Dimensions Place and ensure continued success.
Best TL Reviews
Felipe always does a great job cutting my son Blaize hair every time,never disappointed!
My Barber delivers!!! He does not disappoint!!!
Felipe is hands down the best barber around! Low price with high quality service everytime! 2nd to none! You wanna look your best? Go see Felipe! Tell him Admiral sent ya!!
I have been getting my nails done by Becky Wagner for almost 20 years. I’ve had jobs in food service as well as cleaning and my nails have stood the strenuous tasks amazingly.
Joie O’Neil has been cutting my family’s hair for 15 years and she’s reasonably priced, friendly and great at her job.
I've been trying to make an appointment for weeks now but no one seems to know how to answer the phone!!! An answering machine would be nice with the option of having a call back...
Felipe is the best in the biz.
I showed up 5 minutes early for an appointment and was ignored when I walked in. When my appointment time started, the stylist was still with the previous customer. 6 minutes into my scheduled appointment time, the stylist finished with the first customer and started on another customer. It was 15 minutes past my scheduled appointment time and the stylist was still with the second customer. Up to this point, I had been completely ignored. I can understand if a business is running late on scheduled appointments and offer an apology for it, but to not even acknowledge a customer or potential customer when they enter your business is inexcusable to me.
I have been getting my hair cut here since I was a young boy. The cut is above all the rest! Fantastic work great environment. Isend everyone I know here.
New Dimensions Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 05:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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