Quick Facts About New Generation Nails
New Generation Nails place seems to have a mix of strengths and weaknesses based on the comments provided. Let's break them down to get a better understanding:
Strengths:
1. Local business: One commenter mentioned that they appreciate supporting a local business, which can be a strength as it promotes the local economy and creates a sense of community.
2. Good colors and variety: Another comment mentioned that the salon has great colors and a good variety, which can be appealing for customers who enjoy experimenting with different colors and designs.
3. Taking time for quality: One customer noted that the salon now takes their time to do a good job and no longer rushes through the service. This is a significant improvement and shows a commitment to providing high-quality work.
4. Long-standing clientele: One commenter mentioned that they have been going to the salon for many years, which indicates that they have developed a loyal customer base who may appreciate their services.
5. Affordable prices: Although it was mentioned sarcastically, one customer did note that the prices are cheap, which may attract customers who are price-sensitive or looking for a budget-friendly option.
Weaknesses:
1. Poor job quality: Several comments criticized the salon's quality of work. Complaints included sloppy shaping, unevenness, and poorly cleaned acrylic edges. In one instance, a customer mentioned that they had to call back to fix their nails after a bad job. Consistently poor work can lead to dissatisfied customers and a negative reputation.
2. Rushed service: One customer complained that the salon rushed through their appointment, leading to a subpar experience. Rushing can affect the quality of the service provided and lead to dissatisfaction.
3. Communication issues: One commenter mentioned that the staff often speak to each other in their native language, potentially making customers feel excluded or left out. Effective communication is crucial in establishing trust and understanding between the staff and customers.
4. Negative customer service experiences: A few comments addressed poor customer service experiences, with mentions of the wife being rude and the husband (Tom) occasionally being rude as well. Negative customer service experiences can greatly impact customer satisfaction and loyalty.
5. Lack of design expertise: One customer expressed disappointment in the salon's ability to create designs, stating that they claimed to know how but failed to deliver. Incompetence in fulfilling customer requests can harm the salon's reputation and limit the services they can provide.
In conclusion, New Generation Nails place has some strengths, such as being a local business, offering a variety of colors, and having a loyal customer base. However, they also have several weaknesses, including poor job quality, rushed service, communication issues, negative customer service experiences, and a lack of design expertise. These weaknesses can greatly impact customer satisfaction and may need to be addressed in order for the salon to succeed and improve its reputation.
Best TL Reviews
I took my daughter for a full set Almond shaped hoping it was a good fit since it's a local business.
Horrible job!
A full set in under 30 minutes is unheard of so when she called to say she was all done I was shocked. I saw mixed reviews and thought it give it a fair shot and was very disappointed and regret it. The shaping was sloppy, uneven, acrylic edges where not cleaned up. The rushed through the entire service. If you are coming here to pamper yourself for some self care, please avoid at all costs. I'd give 0 stars if possible but I guess the only plus side was she is cheap.
Wow. I cannot believe how she allowed a paying customer to walk out of her establishment with the that horrible job. My daughters words. Speechless.
Needless to say we will not be EVER coming back.
Love this place, great work and really good colors, Tom is amazing and hes wife is really good to. One time I had a different lady do my nails and she didn't do a very good job, so I called to have them fixed and I set up an appointment and they did a great job a fixing them I even got to get the new colors they added, so in love with the glitter.
I have been here for many years, and the difference I see now is that they are not in a rush to finish the job and take the next customer -like they did before-
Now they take their time to do a good job with the customer they are taking care at the moment, instead of rushing and doing a sloppy job. Kudos to Tom who did my full set gel, and they look amazing!
I have been going to this salon for a long time...,several years on an off... and although they do speak to each other in their language often, it is an efficient Nail and Pedicure place to get a good job done. There are other services offered also. Calling ahead of time for an appt is protocol now, and usually you won't have too long of a wait. It does get busy because they are in demand..check them out if you are curious, my guess is you will be happy...its why I have been having my nails done there for 4-5 years...
Never come here bad Customer service!!! The wife is so evil and rude Tom is also rude at times . They do ok work not the best .I guess this is why they have the cheapest prices.
Been going here for about 5 years. I love Hannah and Tom. They are great people.
Good not bad can do much better love my nails and feet also friends. Have so much fun with others joking around lol.
I don't like the service and she said she knew how to make design's but she doesn't know at all
She does everything too fast because she is too busy.
This is my design
And this is what she made
Place Pictures
New Generation Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places