Seven Beauty Supply

+1 405-848-4728

1207 W Britton Rd, Oklahoma City, OK 73114 United States of America

Open Today: -

Quick Facts About Seven Beauty Supply

Strengths:

1. Wide Variety of Products: The store carries a diverse range of beauty products, including micro braiding hair and box braiding hair extensions, which may be difficult to find elsewhere. This is a significant advantage for customers looking for specific items.

2. Helpful and Kind Staff: The elderly lady mentioned in one of the comments is described as sweet, and the store owners are praised for their assistance in helping customers find the products they need. This indicates that some employees provide excellent customer service.

3. Regular Customer: One person mentioned that they were a regular customer at the beauty supply store. This indicates that the store has a loyal customer base, which suggests that they may have built solid relationships with some customers.

Weaknesses:

1. Rude and Unhelpful Employees: Several comments mention encountering rude and disrespectful behavior from the employees. The middle-aged employee is repeatedly referred to as horrible and awful, while the owners are described as hostile and accusing customers of theft. This reflects poorly on the overall customer service provided by the store.

2. Poor Communication: Multiple comments mention instances where employees cut off customers while they were still speaking or did not answer their questions adequately. This indicates a lack of effective communication skills among the employees.

3. Negative Reputation: The store has acquired a negative reputation among some customers, as mentioned in the comments. One person suggests that others take their money elsewhere, indicating that the store has lost potential customers due to its poor service.

4. Difficulty with Honoring Return Policy: One comment mentions an elderly man being difficult in honoring the return policy. This indicates a potential issue with consistency and customer satisfaction when it comes to returns.

5. Perception of the Store: The term "ghetto" used in one comment suggests that some people may view the store as lower quality or not up to their standards. This negative perception may deter certain customers from visiting the store.

Overall, Seven Beauty Supply place has strengths in terms of its wide range of products and the helpfulness of some staff members. However, the weaknesses surrounding rude and unhelpful employees, poor communication, and negative reputation indicate areas of improvement needed to enhance the overall customer experience.

Best TL Reviews

If I couldve given no stars I would’ve. The elderly lady in the store is so sweet but the middle aged b***h that works in there is AWFUL. I’m usually a regular here but not anymore. I called just to see if they carried kinky curly ponytails & she automatically cut me off in the middle of my question stating that they have clip ons but she doesn’t know what size i need so i’ll need to come up there… she didn’t even answer my question really so i rephrased & asked “im not asking for size, but do you have the kinky curly ponytails” and she cut me off AGAIN saying the same thing so I didn’t even bother trying to negotiate i just hung up in her face since she didn’t want to let me finish talking. I would get it if I came at her in a vicious way but I was as patient as I could be for as long as I could be. She needs to get herself together.

One of the owners was very rude to me after I asked her for some help so I ended up leaving feeling sad and not buying anything. Take your money else where they don’t deserve it.

The owners of this shop are literally hostile with their customers at best and entirely undeserving of their business at worst. It really should be revoked. They order you about, screech back answers to questions when they bother to answer, and traipse around behind you awaiting the opportunity to pounce C gleefully accusing you of theft. In their view every customer is a thief and just who wants to spend their money with people who treat you like you just boosted the place. Good riddance to you Seven. You could stroke ME a check and I’d not step foot in there again. Nasty old bats.

Beware! The elderly man was being very difficult with honoring their return policy. Will not be returning.

terrible they scamming don’t come here it’s too ghetto

This is the only spot that carries the micro braiding hair that I like.

For that I give it 4 stars.

I wish I can give this place a 0! The owner is super rude and disrespectful. I don’t know how she is still in business with this type of customer service.

Honestly, my daughter and I was wanting to try adding box braiding hair extensions to our hair. We had a bad experience at a different store so I searched online, found this place photos looked good so I went to read the comments and I was nervous going because of the negative comments but I'm we went anyway and I am so very glad we did. They have so many products.. and they were very kind and helped us find the product we needed.. fantastic people.