Quick Facts About Creative Nails
Creative Nails place has received a mix of positive and negative comments, providing insights into the strengths and weaknesses of the establishment. Overall, the strengths of Creative Nails place can be summarized as follows:
1. Availability and friendliness: Many customers commented on the friendly and accommodating nature of the staff. Some even mentioned that they were able to schedule appointments within a short notice and were pleased with the service. This suggests that the salon is often able to cater to the needs of its customers and create a welcoming atmosphere.
2. Variety of colors and options: Another strength mentioned by customers is the wide range of colors and options available for nail services. The salon seems to have over 1,000 colors/varieties to choose from, indicating that customers have a lot of options to personalize their nails.
3. Meticulousness and attention to detail: Several customers commended the staff for their attention to detail and meticulousness. This suggests that the salon takes pride in their work and strives to provide high-quality service.
4. Nail health and strength: Some customers mentioned that their nails have become longer, stronger, and more beautiful after getting services at Creative Nails. This indicates that the salon may prioritize nail health and provide services that promote strong and beautiful nails.
While the strengths of Creative Nails are evident, there are also weaknesses that have been pointed out by customers. These weaknesses are as follows:
1. Punctuality and time management: One customer mentioned that their appointment was delayed by 20 minutes. This suggests that the salon may struggle with punctuality and time management, potentially causing inconvenience to customers who have time constraints.
2. Inconsistency in service quality: One customer expressed dissatisfaction with the quality of their nails after a service. The customer mentioned differences in French tip thickness, incomplete curves, and bubbling on the nail bed. This indicates that there may be inconsistencies in the skills and attention to detail of the staff members, which can result in subpar results for some customers.
3. Lack of proper nail care procedures: Another customer mentioned that the staff did not soak their nails or remove cuticles during the manicure, which are standard procedures in a manicure service. This suggests that there may be a lack of consistency in adhering to proper nail care procedures, potentially leading to unsatisfactory outcomes for customers.
4. Poor customer service and communication: One customer narrated an incident where they expressed disappointment in their nails and the owner responded rudely, suggesting they take their business elsewhere. This indicates a lack of professionalism and poor customer service, which can negatively impact the overall experience for customers.
In conclusion, Creative Nails place has several strengths including availability, friendliness, a wide variety of colors, meticulousness, and the promotion of nail health. However, the salon also has weaknesses such as issues with punctuality, inconsistencies in service quality, lack of proper nail care procedures, and poor customer service. Customers considering Creative Nails should weigh these strengths and weaknesses before making their decision.
Best TL Reviews
On 4/27/22 I called to schedule a shellac manicure with French tip at 4pm. I arrived on the dot and was not seen until 20 minutes later, which is pretty typical for them. I finally get seated and showed them a photo of what I wanted on my natural nails (navy blue, curved French tip with oval shaping). They offered for polish instead of shellac and I agreed. The person appeared to be rushed and it showed on my nails. The French tip thickness was not the same on all my nails, she did not complete the curve(there’s a gap), and looking closely the nail bed is not smooth (bubbling due to lack of proper buffing). They also did not have me soak my nails or remove the cuticles, which they usually do with a manicure. I was dissatisfied with the work done but sat through it and paid $30 for a job that was not even worth $15. I called them later when I got home to express my disappointment as I had been a loyal customer for years. Bill offered a refund (which I was not expecting) and I accepted. I arrived the next morning the next morning and showed him my nails. He said there was a miscommunication and gave me my refund. I appreciated it and said I would be open to scheduling a manicure again to get it right but he rudely put his hands up and said “you can take your business elsewhere.” I was shocked to be receiving treatment like that as I was polite through the whole encounter. He went on to say that the person that did my nails was the best and that anywhere else they would’ve done a bad job. I asked “you do not continue to schedule clients after you give them a refund?” And he said no. I was open to continue to give them my time and business however they turned away a good paying customer due to their own error. I would definitely not recommend them anymore.
Super friendly and we're able to get my mom and I within the 30 minutes I called. Got the dip nails done and they came out beautifully. They have lots of colors to choose from which was nice. Super friendly too. Highly recommend.
Creative nails always goes above and beyond in their guest service. I called 1 day in advance and they were able to get me set up with a pedicure and a fresh set of amazing dip nails! They have over 1,000 colors/varieties to select from. I'll definitely be a repeat customer.
I’ve been going to Creative Nails for about a year now. Super happy with the service and the results! They are really good with availability, and focusing on giving you a great result while you are there. I’ve moved from gel/shellack to dip over my natural nails and my nails have never been longer, stronger or more beautiful.
Lynn does a fabulous job! The entire staff is meticulous on everything from cleanliness to detail to kindness♥️???? I will definitely be coming back.
Thank you!!
They always do a great job and are so friendly! Love Creative Nails!
This place has a good nail dip. They are always pretty busy, so call and set an appointment, and even then, they might get a 15 min wait. Pedicures are good and relaxing.
Met a wonderful group of people yesterday. Had a very nice time. Super clean, well laid out. They did a very good job on my Mani-Pedi. Highly recommend them
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Creative Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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