Quick Facts About Lee's Nails
Lee's Nails place has several strengths and weaknesses based on the comments provided.
One of the major strengths of Lee's Nails place is the cleanliness, quiet ambiance, and relaxing atmosphere of the salon. Customers appreciate the effort put into maintaining cleanliness, as it contributes to a more enjoyable experience. The salon's ability to create a calming environment is also a plus, making it a pleasant place to visit for nail treatments.
Another strength mentioned is the excellent work done by Mia, one of the staff members. The comment highlights her meticulousness, attention to detail, and the time she takes to ensure that each procedure is done properly, gently, and beautifully. This level of skill and care is a significant asset to Lee's Nails place, as it guarantees customer satisfaction and positive feedback.
The fact that Lee's Nails place offers nail art services is also seen as a strength. Customers mention that the nail art looks very good, indicating that the salon can meet their creative and aesthetic preferences. Being able to provide unique and personalized nail designs can be a competitive advantage in attracting customers who seek this kind of service.
The friendliness and professionalism of the staff are aspects that many customers appreciate. It is mentioned that they are nice, friendly, and accommodating, with no problem or attitude when requests are made. This positive customer service experience contributes to the overall satisfaction of the customers and reinforces their loyalty to the salon.
However, Lee's Nails place also has some weaknesses based on the comments. One significant weakness is the language barrier, as the staff members don't speak English well. This can be a challenge for customers who need to explain specific requirements or preferences. It may lead to misunderstandings and dissatisfaction, as seen in one comment stating that explaining anything to them is non-existent. Improving communication skills can help address this weakness and enhance the overall customer experience.
Another weakness mentioned is the salon's limited payment options. Lee's Nails place no longer accepts credit cards, requiring customers to have cash or checks. This limitation can be inconvenient for customers who prefer using credit cards for payment. Expanding the payment options to include popular methods like card payments or online payment platforms could enhance customer convenience and attract more business.
There is also a negative experience mentioned regarding the professionalism of one staff member. The customer shared an incident where the staff member seemed dismissive and unwilling to take care of their specific needs. This kind of customer experience can leave a lasting negative impression and result in the loss of potential repeat business. Addressing any issues related to staff professionalism and customer service is vital for maintaining a positive reputation and customer loyalty.
Lastly, there is a comment mentioning that the salon has a high turnover rate for manicurists, suggesting that they have several new manicurists and the good ones don't stay long. This turnover can impact the consistency and quality of the services provided. Customers may feel uncertain about the skill level and experience of the staff, potentially leading to hesitancy in choosing Lee's Nails place for their nail treatments.
In conclusion, Lee's Nails place has strengths in terms of the cleanliness, relaxing atmosphere, excellent work by certain staff members, nail art services, and friendly staff. However, the salon also has weaknesses that include language barriers, limited payment options, occasional unprofessionalism, and a high turnover rate of manicurists. Addressing these weaknesses can help Lee's Nails place enhance the overall customer experience, attract more customers, and maintain a positive reputation in the industry.
Best TL Reviews
I have been working with Mia for several years. This is a family-owned business. The salon is clean, quiet and relaxing. They do excellent work. Mia is meticulous. She takes her time and does each procedure properly, gently and beautifully. I live in another state during the week and see Mia on weekends. My colleagues and friends always clement me on the my beautiful nails. I highly recommend this salon. Mia, Kim and their brother Francis are the best.
They were very clean, professional and nice. They no longer take credit cards, so you need cash or checks. They did nail art that looks very good.
I have been coming to this salon for a couple years now regularly, I highly recommend them. Always friendly and my nails look amazing every time. I am always getting compliments on how nice they look.
My sister my two girls and I went there to get nails put on, they don't speak English well so explaining anything to them is nonexistant. Our nails are all crooked and clumpy at the ends and I spent $43 on mine, $28 on my sisters and $5 on each of my girls. Never going back
They were really friendly and my nails turned out amazing!! I brought in an image from Google and she was able to do the exact desgn, also the place was really clean with a nice environment.
My nails are beautiful. Staff was friendly. No problem or attitude when I asked for a last minute addition. Highly recommend.
The best nail shop in town. Others are to much of a hurry. They have to many new manicurist and one good ones don't stay long.
I went in on Sept 5th 2022 , I walk in I had appt for 2:00 pm, I showed the lady (younger) the design I wanted and color, she tells me go pick color out which was weird I already showed her. Then I told her to please be careful with my finger due to a dog biting it a year ago (nerve damage) she says “oh you come back some other time when it don’t hurt” I told her it’s been a year and to just be careful she proceeded on then she went to put nails on the other side, she puts the glue on the finger then dips the fake nail into that blue liquid that they use to put over top the acrylic I told her that burns she says I think you come back some other time cause I have lots of people coming in for appt, I will Never Ever step foot into lees nails Ever again
Sincerely, Kim
Place Pictures
Lee's Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Gender-neutral restroom
-
Wi-Fi
Crowd
-
LGBTQ+ friendly
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
11. Just Pierce It
12. US Nails & Spa