Stella Nails and Spa

+1 316-295-3341

3204 N Maize Rd, Wichita, KS 67205 United States of America

Open Today: -

Quick Facts About Stella Nails and Spa

Stella Nails and Spa is a nail salon that seems to have both strengths and weaknesses based on the comments provided. Let's analyze these comments in order to understand them better.

Starting with the strengths, multiple customers praise the professionalism and great experience they had at Stella Nails. One customer mentions that it was the best manicure they had ever had, emphasizing the high quality of the services provided. This positive feedback suggests that the technicians at Stella Nails are skilled and take their jobs seriously, resulting in a satisfying experience for customers. Another customer also commends the employees for being nice and calming, creating a pleasant atmosphere in the salon. The fact that the salon has a variety of pedicure options is also mentioned as a strength, offering customers more choices when it comes to their nail care. The beautiful and relaxing environment of the salon is highlighted by one customer, who mentions the stunning Christmas decorations that contribute to a positive overall experience.

Continuing with the strengths, one customer specifically recommends a nail technician named Susan, who apparently has been their sister's technician for over 15 years. This indicates that some technicians at Stella Nails have built a strong reputation and a loyal clientele, potentially indicating their expertise and consistent quality of work.

Moving on to the weaknesses, there is one comment from a dissatisfied customer who experienced a booking mishap. They describe a chaotic situation where the staff was confused about appointments, resulting in a long wait for multiple customers and ultimately, disappointment. The customer strongly recommends trying other salons and states that they will never go back to Stella Nails. This negative feedback highlights a lack of organization and management on the part of the salon, potentially indicating a weakness in their customer service and appointment system.

Overall, based on the comments provided, Stella Nails and Spa seems to have several strengths. They are praised for their professionalism, great services, and a variety of options. The skilled technicians and the calming atmosphere contribute to positive customer experiences. However, the salon seems to have a weakness in their appointment management, as evidenced by one customer's negative experience. It is important for Stella Nails to address and improve these weaknesses in order to maintain and grow their customer base. By ensuring better organization and a smoother booking process, they could enhance the overall customer experience.

Best TL Reviews

I went in for a Manicure today and what a great experience! Stella Nails team were so professional. Let me tell ya, the best manicure I've ever had! Don't miss out on a great experience at Stella Nails! I highly recommend! They also treated me so well!!!

If your looking for a great place to have a nail day this is your place!! Great employees, nice and calming. Have many different pedicure options. All around a great place to go.

Went to this salon im from kc my sister recconended Susan who has been her nail tech for 15 plus years now I see why she was great and she also did a wonderful job on my daughters 1st time waxing.Highly reccomsnd her to all.Thank you for giving my daughter a great experience.

Tried this place as my usual place service has decreased significantly over the last few months. It was great!

One staff member did my pedicure and manicure, not switching back and forth, which allowed me to really enjoy my pedicure. While getting my pedicure, they soaked my nails off instead of the painful process that other salons use (using an orange stick or acrylic nail to pry off).

They really listened to how I wanted my nails done regarding shape, color, design, etc. The price was good and is comparable to others in the area. I plan to return!

Had a Great experience, love the large variety of dip powder they have, and the overall look of this nail salon is absolutely stunning! The Xmas trees decorated beautifully and gives out that early Christmas vibe.

Called on a Tuesday and made an appointment time for Sunday at Noon for three of us. Someone showed up at Noon to open the store and there were THIRTEEN of us waiting. Six had appointments. The lady was beyond confused. She left the front door locked and more people were coming and leaving because they couldn't get in. The lady said I didn't have an appointment but found my name on the appointment book the FOLLOWING Sunday. So as luck would have it, I got the person who answered the phone and couldn't flip to the right page. Told us to come back in one hour, for their mistake. Needless to say, we declined. I strongly recommend you try other salons. I will never go back here.

Beautiful establishment. Absolute Wonderful service. Best relaxing pedicure ever, with many options to choose from.

Went to this salon for the first time to get acrylics and they did great! Highly recommend.